Audi Plano

My Service Advisor David Adame and the entire Boardwalk Audi staff is always willing and ready to assist me with any of my needs. They are very helpful and attentive, prompt and courteous. I am proud to Audi staff is always willing and ready to assist me with any of my needs. They are very helpful and attentive, prompt and courteous. I am proud to call them "my dealership" as I am always treated with the highest level of respect. It goes without saying that my Boardwalk Audi is my dealership of choice not only for my purchases but most of all for my needed routine service visits. More

Great experience, from the time I emailed the dealership with an inquiry on a car threw the buying of that car. Having been to several other dealership prior to visiting Boardwalk Audi I had only heard "we with an inquiry on a car threw the buying of that car. Having been to several other dealership prior to visiting Boardwalk Audi I had only heard "we can't" or "this would be better instead". This was not the case at Boardwalk Audi. I Wanted a manual transmission in black, they got me exactly what I wanted and without the "we can't". The Only response From Boardwalk was "we will find a way to make it happen". But that was only the start. Every Employee I encountered at Boardwalk was more than willing to help and did so in a kind manner. It was not simply the car, not to say it is a great car, but the people at the dealership that sold me on buying from Boardwalk Audi. More

Great dealership. I've purchased three vehicles from the Boardwalk group and would absolutely buy from them again. Staff is courteous, respectful and friendly, unlike the creators of this form. The 250 char Boardwalk group and would absolutely buy from them again. Staff is courteous, respectful and friendly, unlike the creators of this form. The 250 character requirement is ridiculous and not user-friendly. More

the folks at boardwalk are great.they did everything expected of them.corey small was my contact.great place to do business with.the car was out of state for me,so i had to have it shipped. expected of them.corey small was my contact.great place to do business with.the car was out of state for me,so i had to have it shipped. More

Alex Feller was very enjoyable to work with. He was very well-informed and helpful. He didn't use any heavy-handed sales techniques that car salesmen have a reputation for. He took the time to show us how well-informed and helpful. He didn't use any heavy-handed sales techniques that car salesmen have a reputation for. He took the time to show us how to customize all the features of the car after our purchase. I would highly recommend him. More

Took my AUdi A4 in for service on the engine and got it back same day plus they had gone the extra mile and chnaged my oil, flushed my brakes, etc (all covered under my warranty but I didn't realize I need back same day plus they had gone the extra mile and chnaged my oil, flushed my brakes, etc (all covered under my warranty but I didn't realize I needed those services). Didn't cost me any extra but they took the time and care to do these services knowing I hadn't asked for it or would make any extra money! Sean was a great service tech! More

The start of the sale was great, later on it looks like the salesman ran out of patience. The following day we brought the car for tune ups, and my wife was not happy with the way the salesman handled her the salesman ran out of patience. The following day we brought the car for tune ups, and my wife was not happy with the way the salesman handled her. She basically had to talk to the manager to get things done. All out communication after the sale was to the manager and because of that, we want to give special thanks to Steve the sales manager. He was/is AWESOME! More

I not only shopped other Audi dealers, but I shopped comparable models of BMW, Jeep, Cadillac and Range Rover at several dealers in the DFW area. Boardwalk provided a far better deal across the board t comparable models of BMW, Jeep, Cadillac and Range Rover at several dealers in the DFW area. Boardwalk provided a far better deal across the board than all of the other dealers. They allowed me to drive several Audi models and were very patient with my decision process. They helped me find the best car at a great price and have followed up several times since to ensure I am pleased with my new vehicle. The personalized, very friendly service exceeded every other dealer I visited before Boardwalk. I would definitely recommend this dealership and will return to Boardwalk when I am ready for another new car. More

i was experiencing some issues with my car and it was brand new (around 6K mi). i started to hear some weird sounds everytime i started the car and wasnt really sure of the cause. it really bummed me o brand new (around 6K mi). i started to hear some weird sounds everytime i started the car and wasnt really sure of the cause. it really bummed me out because i knew the issue was there and i just couldnt stand it. i brought my car into boardwalk and david helped me every step of the way. although the issues i had were not major, he treated it as if it was a priority. the first time i came back to pick up my car, they told me they couldnt replicate the issue. i was adamant that it was there and he was patient with me and promised to have another look. the next day, david informed me that they were going to just replace the a/c part altogether even though it wasnt a major problem with the car. i was thrilled. even though the issue wasnt dire, it was enough to bug the hell out of me. the service i received from boardwalk was fantastic and my car now has no issues at all. i basically fell in love with my car all over again. i am so thankful to have bought my car at boardwalk!! Excellent service. More

Boardwalk Audi attends to not only your Audi needs, but they also make sure that any concerns you have as the owner of your vehicle are taken care of. Keeping the customer informed, giving multiple service they also make sure that any concerns you have as the owner of your vehicle are taken care of. Keeping the customer informed, giving multiple service options, and honesty are qualities I look for in my dealership, and Boardwalk Audi fits all of my criteria. More