Audi Plano

This is the third Audi I have acquired through Boardwalk, and my second with Alex. The experience from beginning to end was the best I have experienced. Alex helped me get exactly what I wanted at price go and my second with Alex. The experience from beginning to end was the best I have experienced. Alex helped me get exactly what I wanted at price goal I had set. I plan to be back at Boardwalk for next time. More

Worked w/ a new service mgr, and had complete confidence in the purposed repairs and service. New tire price was a bit high but quality tires do cost. in the purposed repairs and service. New tire price was a bit high but quality tires do cost. More

Very good experience compared to other dealerships. I would definitely recommend this dealership to my friends and family. Clint Lander was very pleasant to work with and I like the reception that I am would definitely recommend this dealership to my friends and family. Clint Lander was very pleasant to work with and I like the reception that I am given when I drive into the service bay. More

The dealership experience was exceptional. Craig really went all out to get us the right deal on our Q7! I would highly recommend this dealership over any in DFW metroplex. went all out to get us the right deal on our Q7! I would highly recommend this dealership over any in DFW metroplex. More

Awesome experience buying an Audi. Class act dealership. There were fresh made cookies, varieties of coffee & tea. Everyone was friendly and nice. No pressure sales. Honest! Financing went very fast. Very e There were fresh made cookies, varieties of coffee & tea. Everyone was friendly and nice. No pressure sales. Honest! Financing went very fast. Very efficient and knowledgeable. Love my car! I went back and bought a second one! More

Phillip is a very congenial, friendly and knowledgable Sales Representative. He made me feel very comforable thorughout the entire sales experience. He is helpful and his follow-up has been excellent. Sales Representative. He made me feel very comforable thorughout the entire sales experience. He is helpful and his follow-up has been excellent. The entire purchasing experience was pleasurable. The Dealership is a class act.I made several visits as I was making my purchasing decision. I always felt comfortable and there was no high pressure selling. The financing esperience was professional, efficient and all of my quetions were answered. The physical attributes of the dealsership are very welcoming - a very clean, high-tech and spacious feeling. I recommend Boardwalk Audi to anyone who is considering an Audi. More

I felt Ricky dealt with me straight up. The purchase process was easy. He called me twice after the sale to be sure everything was ok. My experience was very good. process was easy. He called me twice after the sale to be sure everything was ok. My experience was very good. More

In the many years of buying cars new and used, this is without a doubt the best experience we have ever had. We were in the market for a low mileage Honda and found the car we wanted at their dealership without a doubt the best experience we have ever had. We were in the market for a low mileage Honda and found the car we wanted at their dealership via the web. We visited the dealership on Sunday when they were closed and returned on Tuesday to test drive the car. The moment we drove onto the lot until we returned the next afternoon to complete the purchase was a true delight. We were never made to feel like we were any less important than the customers who were there to purchase a $60,000.00 automobile. We felt like a very valued customer. Greg who was our sales contact was the perfect person for us, not pushy and very patient. He sealed the deal! More

First, I would like to recognize Alex Feller. Alex was extremely familiar with the product he was selling and answered all of our questions with accurate information and without hesitation. My wife and I extremely familiar with the product he was selling and answered all of our questions with accurate information and without hesitation. My wife and I quickly became comfortable with Alex and soon develop a sense of trust. This is a testament to his professionalism, salesmanship, and personality (top notch). Second, one issue I found concerning was the refusal of Boardwalk Audi's management (not Alex) to accept our check issued by Navy Federal Credit Union. Many customers would have walked out of the dealership (I almost did). After reflecting on the issue may have been the rush to receive funds (cashed check) prior to the end of the month was most likely the driving factor. It is my opinion that this is really a poor business practice and customer service. In my many years of automobile purchases, I have never experienced anything like this and it needs to be corrected at once! Lastly, I want to make it clear that my wife and I are happy with our purchase and we're very fortunate to have had the pleasure of dealing with Alex Feller (true professional). We are hopeful that our future experiences with Boardwalk Audi's service department is as enjoyable as our experience with Alex. Best Regards, Ralph More

From the very beginning, my experience with Craig and the Boardwalk team was pleasant without any of the typical high pressure tactics. Craig was open and straight-forward throughout the deal and even though Boardwalk team was pleasant without any of the typical high pressure tactics. Craig was open and straight-forward throughout the deal and even though it was the end of the month, never tried to pressure me. The result was a deal where I was able to buy the car I wanted at a fair price and also got a fair deal for my trade. I've been buying cars for over 30 years and this was one of the easiest and most pleasant transactions I've experienced. More