Audi Plano

I bought from out of state. They were very helpful and prepared for me to fly in and finalize the paperwork so I could drive 800 miles home. Everyone I interacted with was very They were very helpful and prepared for me to fly in and finalize the paperwork so I could drive 800 miles home. Everyone I interacted with was very professional, not pushy, and helpful. I'm very happy with my new Allroad and the deal. More

This was my first experience buying a vehicle on my own. The whole dealership was terrific to work with! Izzy is the most gracious, helpful, and knowledgeable person! I loved him! Spencer spent much tim The whole dealership was terrific to work with! Izzy is the most gracious, helpful, and knowledgeable person! I loved him! Spencer spent much time patiently reviewing how the controls worked and even set some for me! I could not taken my new SQ7 home without his help. They all offered their help anytime after bringing it home if needed! More

I went in for a 30000 checkup and oil change and they were excellent and did a great job were excellent and did a great job More

I have mixed thoughts on our experience with the dealership during the purchase of a pre-owned vehicle. The sales person was helpful, but seemed to be very limited by the rules of the management an dealership during the purchase of a pre-owned vehicle. The sales person was helpful, but seemed to be very limited by the rules of the management and Auto Nation policies. The dealership was reluctant to allow us to take a used car we were interested in purchasing to have a pre-purchase inspection by a third party, but rather provided us with a print out of the items that they had performed on the car. After continued pressure the next day they did finally allow me to do a pre purchase inspection. One of the things that was observed during the inspection was that the oil was very dirty and in need of changing although a full synthetic oil change was shown as completed by the dealership just days earlier. I saw for myself how dirty and old the oil and oil filter was, so it definitely had not been serviced at the dealership as they had promised. It made me question the thoroughness of the preparation process at the dealership and less likely to ever use them for servicing The Finance team was very good to work with however and were not pushy about warranties and other add-ons, making the paperwork fairly easy and efficient. More

Great service. The consultant Ven kept me updated all through completing needed repairs. As we are a one car family, we really appreciated the loaner car provided w The consultant Ven kept me updated all through completing needed repairs. As we are a one car family, we really appreciated the loaner car provided while waiting. We’ll be back. More

Phenomenal customer service as always by the team at Audi Plano. Neil and his team are absolutely the best! Plano. Neil and his team are absolutely the best! More

Purchasing through Audi of Plano was a wonderful experience. From start to finish, I was impressed with the professionalism and kindness throughout the experience. This is the first time I have actu experience. From start to finish, I was impressed with the professionalism and kindness throughout the experience. This is the first time I have actually had fun buying a car. More

Good dealership but lot of pushing for upsales specifically by serving department. I usually go here for annual serving but every single time advisers push for more recommendations to get done whi specifically by serving department. I usually go here for annual serving but every single time advisers push for more recommendations to get done which actually need to be done in distant future. If they being little more honest and let customer decide what's actually needed. More

Great sales staff; found a used vehicle online & there was no pressure to upsell us was no pressure to upsell us More

I had a wonderful experience with this dealer and its representatives. They were very helpful in securing my purchase. representatives. They were very helpful in securing my purchase. More