Audi Plano

I called Audi service for a service visit. David Adame was my service Advisor and was extremely courtesy on the phone and was able to get me scheduled the next morning. Once I arrived David was prompt and was my service Advisor and was extremely courtesy on the phone and was able to get me scheduled the next morning. Once I arrived David was prompt and answered all my questions. I was in and out in the time he stated. I have now went to both dealerships for service since I moved here in the last 6 months. I didn't go to boardwalk at first due to the negative reviews on other customer review sites, but overall boardwalk delivered the best customer service of the two. I will be coming back to boardwalk Audi in the future and would recommend them and David to everyone. The cashiers were also very friendly. Thank you for a great experience!! More

I made the appointment online which I preferred. The service bay is extremely clean and a service rep was quick to come over to my car when I pulled in for service. The rental car was ready and I was qu service bay is extremely clean and a service rep was quick to come over to my car when I pulled in for service. The rental car was ready and I was quickly on my way. Shawn contacted me when the car was ready and my car was waiting for me when I arrived to pick it up when servicing was completed. More

Philip was very quick to provide me with options on the Q5 which was in tight supply. He identified a vehicle which fit my criteria that was being shipped to another dealership and arranged for delivery, Q5 which was in tight supply. He identified a vehicle which fit my criteria that was being shipped to another dealership and arranged for delivery, saving significant time. Before identifying the vehicle I purchased, he was very engaged and spent many days going back and forth with me, discussing availability and understanding my criteria. More

I found the car on Autotrader on a statewide search for what I wanted. Corey made the process very easy, including picking me up at the airport (more than once). The dealership itself is impressive and eve what I wanted. Corey made the process very easy, including picking me up at the airport (more than once). The dealership itself is impressive and everyone very professional and friendly. I feel that I received excellent attention to what must have been more work than they are used to in selling a car, but they stepped up to the task. They delivered the car in immaculate condition. I would absolutely go to Corey Small/Boardwalk again for my next Audi. More

Christian and everyone at the dealership were wonderful. I was greeted right away, then Christian confirmed the service to be done and asked me if I had any other concerns. I was set up with a loaner car w I was greeted right away, then Christian confirmed the service to be done and asked me if I had any other concerns. I was set up with a loaner car within a few minutes. Later in the afternoon, Christian called with a recap of the services completed. Every step of the way was easy and efficient. Thanks for making it so easy! More

The dealership was great to work with, and Corey was wonderful. We had a HORRIBLE experience with University Park Audi Dealership, so we called Corey, and he went out of his way to help us the same day wonderful. We had a HORRIBLE experience with University Park Audi Dealership, so we called Corey, and he went out of his way to help us the same day. He even stayed quite late on a Friday night to help us out. I would recommend this dealership above all others in the Dallas area! More

Greg was very helpful and very responsive to our questions. He helped us get the vehicle we needed in a hurry and didn't pressure us. He was patient and knew all we needed to hear about Audi. He mad questions. He helped us get the vehicle we needed in a hurry and didn't pressure us. He was patient and knew all we needed to hear about Audi. He made the experience very positive. More

Dealership is easily accessable and has a deep supply of autos. Working with Tony was a pleasure. He was extremely friendly, professional, and helped us to buy rather than simply selling a car. He helped autos. Working with Tony was a pleasure. He was extremely friendly, professional, and helped us to buy rather than simply selling a car. He helped us to structure the deal that made perfect sense for us. More

The salesmen at Boardwalk Audi were professional, straightforward, and courteous. I was treated as a valuable customer from the moment I emailed them and that continued through the buying process. straightforward, and courteous. I was treated as a valuable customer from the moment I emailed them and that continued through the buying process. In order to capitalize on a great price for a great car, I flew to Dallas in order to complete the purchase. The staff treated my family with as much respect as me and I appreciated that. Corey even brought me ibuprofen for my headache! I never felt pressured into anything and they were very upfront about the whole process. The A4 Premium Plus is awesome and when it's time to buy a new car, I'll definitely keep this dealership in mind. More

This is my 3rd new car experience and I can confidently say that this is has been the best so far. Richard was everything you would want in your salesman. Friendly, no hard sell, helpful and most of all, g say that this is has been the best so far. Richard was everything you would want in your salesman. Friendly, no hard sell, helpful and most of all, gave me a good deal. I would definitely recommend Richard for anyone in the market. More