Audi Plano

I knew exactly what I wanted and needed when I walked into Audi. Alex and Jeff never tried to steer me in an alternate direction. They did everything they could and gave me what I needed for my trade and into Audi. Alex and Jeff never tried to steer me in an alternate direction. They did everything they could and gave me what I needed for my trade and sold me the A5 for a great price! I have been a Lexus owner twice and my Audi experience rates right with Lexus! More

Great salesman really know the product and not to pushy. You have a very nice dealership that shows quality and all the sales people I came in contact with were courteous. You have a very nice dealership that shows quality and all the sales people I came in contact with were courteous. More

Loaner car was ready for me when I got there. 15k service was completed before the end of the day. Upon my arrival to pick up my S5, the car was washed and vacuumed. A+++ experence and service! was completed before the end of the day. Upon my arrival to pick up my S5, the car was washed and vacuumed. A+++ experence and service! More

Everything was great and smooth process. The sales person attention was great, he's friendly and honest. the financial process was great as well, no complaints at all. attention was great, he's friendly and honest. the financial process was great as well, no complaints at all. More

I had an accident two weeks back. My silver color/Ash interior R350 AWD was totaled in this accident. I loved that car and also the color. After searching in ebay/autotrader and other online sites, I fou interior R350 AWD was totaled in this accident. I loved that car and also the color. After searching in ebay/autotrader and other online sites, I found this car which exactly match with my old car. Only differences were this car is 2009, less miles and some more upgrades. I communicated through email and got response back with a sales manager assignment. On Monday I called Corey who is assigned and gave him an offer on road. The offer accepted and I faxed the credit request. Afternoon around 2 I reached the dealer, the car was ready. Only stuff pending was to sign papers. I was predetermined to purchase extended warranty because it is a European car, so no much issue in the cabin with the finance officer. Overall the transaction went really smooth with no sales talk or waste of time. The reason I gave overall experience 4 and Price 4 is this. Price - The dealer I purchased by previous car in Atlanta, gave me same car (only difference is black color) with same options, same year for $1500 less. Since I was urgent to buy car, I went with the one in Dallas. Overall experience - The dealer who sold me the previous car, really did wonderful job on detailing the car, replacing tires, doing the service etc prior to shipping it to me. I felt the car was like new eventhough it had 36000 miles on it. But this car, I felt like the car was not detailed well interior or exterior. Shampoo work did not was not good. Also dings, scratches on the car was not fixed fully. But on positive note, Corey suggested to bring it back to fix all of those. I buy luxury used cars or new cars because of the experience I receive from the dealership, I do feel Boardwalk Audi and Corey is doing great job on giving me that experience. I recommend this dealer and the sales person. More

I called Audi service for a service visit. David Adame was my service Advisor and was extremely courtesy on the phone and was able to get me scheduled the next morning. Once I arrived David was prompt and was my service Advisor and was extremely courtesy on the phone and was able to get me scheduled the next morning. Once I arrived David was prompt and answered all my questions. I was in and out in the time he stated. I have now went to both dealerships for service since I moved here in the last 6 months. I didn't go to boardwalk at first due to the negative reviews on other customer review sites, but overall boardwalk delivered the best customer service of the two. I will be coming back to boardwalk Audi in the future and would recommend them and David to everyone. The cashiers were also very friendly. Thank you for a great experience!! More

Philip was very quick to provide me with options on the Q5 which was in tight supply. He identified a vehicle which fit my criteria that was being shipped to another dealership and arranged for delivery, Q5 which was in tight supply. He identified a vehicle which fit my criteria that was being shipped to another dealership and arranged for delivery, saving significant time. Before identifying the vehicle I purchased, he was very engaged and spent many days going back and forth with me, discussing availability and understanding my criteria. More

I made the appointment online which I preferred. The service bay is extremely clean and a service rep was quick to come over to my car when I pulled in for service. The rental car was ready and I was qu service bay is extremely clean and a service rep was quick to come over to my car when I pulled in for service. The rental car was ready and I was quickly on my way. Shawn contacted me when the car was ready and my car was waiting for me when I arrived to pick it up when servicing was completed. More

Greg was very helpful and very responsive to our questions. He helped us get the vehicle we needed in a hurry and didn't pressure us. He was patient and knew all we needed to hear about Audi. He mad questions. He helped us get the vehicle we needed in a hurry and didn't pressure us. He was patient and knew all we needed to hear about Audi. He made the experience very positive. More

The dealership was great to work with, and Corey was wonderful. We had a HORRIBLE experience with University Park Audi Dealership, so we called Corey, and he went out of his way to help us the same day wonderful. We had a HORRIBLE experience with University Park Audi Dealership, so we called Corey, and he went out of his way to help us the same day. He even stayed quite late on a Friday night to help us out. I would recommend this dealership above all others in the Dallas area! More