Audi Plano

Greg and the other employees at Boardwalk Audi were very helpful. I am paralyzed so I have to get my car adapted, and Greg helped me find a local company to get my hand controls installed. They also gave helpful. I am paralyzed so I have to get my car adapted, and Greg helped me find a local company to get my hand controls installed. They also gave us a great price. Overall - wonderful experience More

Richard was great helping me get familiar with all the technology of my new A7. Not only was he very knowledge but he took his time explaning everything to me. He did this in a very pleasant manner on a b technology of my new A7. Not only was he very knowledge but he took his time explaning everything to me. He did this in a very pleasant manner on a busy Saturday where he had lots of things going on. I really appreciated his help. More

I received the best customer service I have ever had anywhere from Alex. He immediately greeted me and realized I had no clue what I was doing. He anticipated and took care of my every need with a smi anywhere from Alex. He immediately greeted me and realized I had no clue what I was doing. He anticipated and took care of my every need with a smile. I'm very impressed. Randy was so helpful as well. He answered a lot of questions and put me at ease. They are both KEEPERS. More

I was willing to work with a dealership 30 minutes north of me (that's far in Dallas!) in order to have the friendly service of Greg Pomeroy, who I met when I first went into the dealership to browse invent of me (that's far in Dallas!) in order to have the friendly service of Greg Pomeroy, who I met when I first went into the dealership to browse inventory. The Boardwalk dealership is very clean and has great Customer Service ratings and is very clean which attracted me there initially. Greg Pomeroy was more than attentive and worked hard to get me the best service possible. Greg made he experience very easy and was a pleasure to work with! There was only one hiccup in the whole process which was the result of too few loaners being available on the lot - and Greg smoothed that over very quickly. I would highly recommed Greg Pomeroy at Boardwalk for anyone's next car purchase! More

Excellent service and staff. Phillip was very professional and friendly. couldn't ask for a better experience buying a SUV. They made me feel like family and I appreciate the follow up calls to professional and friendly. couldn't ask for a better experience buying a SUV. They made me feel like family and I appreciate the follow up calls to make sure everything is good. More

Corey is an excellent salesman and a great person to work with. He helped me locate the car I wanted to purchase and showed quick service to deliver the cars. I recommend him as an employee of Boardwalk A with. He helped me locate the car I wanted to purchase and showed quick service to deliver the cars. I recommend him as an employee of Boardwalk Audi. More

Case# 110298750 2003 Audi A4 Cabriolet. Craig Bowen Fixed Operations Director, Boardwalk Audi, Plano, TX. To Whom it may concern; We've had issues with the transmision on our 2003 Audi twice. The first t Operations Director, Boardwalk Audi, Plano, TX. To Whom it may concern; We've had issues with the transmision on our 2003 Audi twice. The first transmission (approx 30k miles) had failed and was replaced by warranty in 2008. Unfortunately, the newly replaced rebuilt tranmisstion went out again 2.5 year later. My wife loves this car and was crushed thinking we may need to junk the car since we no longer have the car covered under warranty. The estimate to fix the car was $8500.00. I talked with the Servce Rep and was not getting breaks on the price. I called AUDI Headquarters and told them about my transmission issue and history and asked what could be done. A few days later I received a call from Christina from Audi Customer Relations who had investigated our case. By the end of the week, she had contacted Boardwalk Audi and authorized a 75% discount on the transmission repair. I visited with Craig Bowen at Boardwalk Audi who helped us with the total costs of all repairs for the car, which would have totalled over $9k. Mr.Bowen at Boardwalk Audi was very concerned and committed to providing me superior customer service and keeping us happy as we have been customer of Boardwalk for many years. Working with people like Craig makes me return as a customer. We are very pleased with the arrangements that Christina/Audi HQ and Mr. Bowen/Boardwalk Audi were able to offer us, which helped us tremendously. We are now able to once again enjoy driving this beautiful sporty convertible around town! Thanks you Audi HQ and Boardwalk Audi of Plano, TX. Another happy customer... Regards, David Quinones More

Extraordinary customer service! David Adame is one of the BEST service advisors in the car industry. His attention to detail, service-orientation and professionalism should be the benchmark for all Audi the BEST service advisors in the car industry. His attention to detail, service-orientation and professionalism should be the benchmark for all Audi dealerships in how to exceed customer expectations. Alex's enthusiasm, helpfulness and service is exceptional as well. Prior to owning my Audi A4, I was a Lexus owner. I thought their service was very good. David and Alex far exceed the level of service I ever experienced with Lexus. I would have rated their service EXTRAORDINARY on this survey - unfortunately, the rating doesn't exist. The service offered by David Adame and Alex Feller at Boardwalk Audi is unmatched. More

I have purchased 3 Audis and the experiences I have had at Boardwalk have been outstanding from the sales team to the service department. I would definitely purchase another vehicle and service my car at at Boardwalk have been outstanding from the sales team to the service department. I would definitely purchase another vehicle and service my car at Boardwalk. I have known David Adamae for 6 years now and he takes very good care of me. Thank you!!! More