Audi Plano

Rebecca was by far the most pleasant car sales professional I have ever dealt with. She did not pressure me to make a decision. She informed me of my options and worked to obtain me the best deal professional I have ever dealt with. She did not pressure me to make a decision. She informed me of my options and worked to obtain me the best deal possible. Jeff, the manager we dealt with was also very friendly and upfront with us in the final decision making process. I look forward to being a Boardwalk friend for many years to come. More

The service and attention I received was great. The sales rep was quick to reply to my questions and concerns. The details of the vehicle I purchased was well explained. The only issue I have was the sales rep was quick to reply to my questions and concerns. The details of the vehicle I purchased was well explained. The only issue I have was the lack of flexibility with the pricing. It was a great experience and I was please with my decision to buy at boardwalk. More

Great experience at Boardwalk Audi! Our salesman, Bruce Blaise, was juggling several people when we arrived, but we liked him so we did not request anyone else. Mr. Blaise was very professional and easy g Blaise, was juggling several people when we arrived, but we liked him so we did not request anyone else. Mr. Blaise was very professional and easy going thus making our visit non-stressful. We did leave to look at another vehicle but it was in our plans to visit the Mercedes dealership -- we were not gone long, as we were anxious to get back and look at the A7. Mr. Blaise was very accommodating -- he answered our questions -- he allowed us to ask questions and he answered them rather than taking over and making us sit and listen. He read our personalities quite well, whereas the gentleman at the Mercedes dealership talked for 30 min and never let us say a word. The dealership was clean and up-to-date in style -- Boardwalk's GM made a point to congratulate us and upon returning today to have windows tinted, Mr. Blaise was right there assisting me. In other words, I dropped car off, received my loaner and was out the door -- no stress. Thank you. T. Daniel More

Ricky Reed was a very warm, genuine and relaxed person with which to do business. He was helpful and seemingly upfront. We would enjoy working with Ricky again on a future purchase should he be at the d with which to do business. He was helpful and seemingly upfront. We would enjoy working with Ricky again on a future purchase should he be at the dealership. Our overall experience was very positive. More

I rated 'great' for the above areas because I had an enjoyable buying experience at Boardwalk Audi. Everyone was very friendly and helpful. I did not intend on buying a new car when I stopped by, b enjoyable buying experience at Boardwalk Audi. Everyone was very friendly and helpful. I did not intend on buying a new car when I stopped by, but ended up purchasing anyway. I had researched used car prices but not new car prices, so I felt that I could have received a better deal than I did. Other than the pricing issue it was a good buying experience. More

Best experience EVER at a car dealership. Ricky was great to work with. The conversations and emails prior to the visit prepared me well for visit and made the buying experience pleasant and of a short great to work with. The conversations and emails prior to the visit prepared me well for visit and made the buying experience pleasant and of a short duration. No games or gemics. More

CS = each point of contact was friendly (smiling, happy, glad to be working) helpful and knowledgeable. QW = Based on my test drive, my Audi seems solid, quiet, and powerful. I expect the quality to be gr glad to be working) helpful and knowledgeable. QW = Based on my test drive, my Audi seems solid, quiet, and powerful. I expect the quality to be great. F = see CS OE = I have a car with no buyer's remorse. The people who helped me were knowledgeable, respectful and accommodating. P = You get what you pay for. I got a lot of car for the price and compared to other makes, I received value. More

This is the fourth car I have purchased from Rich Gouhin - three in Cincinnati and now one "remotely" from his new location in Texas. I was able to work all of the deal over the phone with Rich. There wer - three in Cincinnati and now one "remotely" from his new location in Texas. I was able to work all of the deal over the phone with Rich. There were no complications working out a deal on a new car - hard to find S5 in fact - from afar with Rich. Very quick service and answers to questions. We worked out a deal suitable to both parties. Car was perfect when I took delivery! All of my expectations were met. More

I really appreciate Rebecca in Sales and Cody in Service. They both went above and beyond to keep my business. I had issues with my car purchase and Rebecca contacted me every day and asked me bring my car i They both went above and beyond to keep my business. I had issues with my car purchase and Rebecca contacted me every day and asked me bring my car in. The sale was final, but she was not comfortable until I felt happy about my purchase. When I took my car in Cody was very confident and professional. I will always ask for Cody anytime I bring my car in to be serviced. Sincerely, Darren Bradford More

I was soo pleasantly surprised on how smooth and I was soo pleasantly surprised on how smooth and comfortable my vehicle purchase went. The professionaliasm of the staff has given me a new way of t I was soo pleasantly surprised on how smooth and comfortable my vehicle purchase went. The professionaliasm of the staff has given me a new way of thinking about buying cars. Bruce Blais at Boardwalk Audi is what the industry of sales should be like. You are treated like a person and your nervousness of buying a vehicle is diminished with the personal service. Hats off to Boardwalk Audi and there sales and finance departments. I purchased my car VIA internet and could not be any more pleased with the whole transaction. Thanks a million to Bruce and John at Boardwalk Audi D. Glaeser More