Audi Plano

Their service department was helpful and communicated well. The loaner car provided met my expectations and I received my car back in a timely manner. well. The loaner car provided met my expectations and I received my car back in a timely manner. More

Thank you to Mackenzie for having everything ready for me when dropping my vehicle off for repairs. I drove all the way from Amarillo, Tx to have repairs and differential service performed at Audi Plano. me when dropping my vehicle off for repairs. I drove all the way from Amarillo, Tx to have repairs and differential service performed at Audi Plano. Driving over 4 1/2hrs one way says a ton of how Mackenzie and the technicians have treated me. Thank you to the technician for doing a great and speedy job on making repairs and service on my vehicle. More

Outstanding dealer! Helped me to get my dream car, Thanks to Troy Park for understanding my needs and getting the right car for me. Helped me to get my dream car, Thanks to Troy Park for understanding my needs and getting the right car for me. More

Alex Huffman and his team did a great job diagnosing & repairing our vehicle. Greatly appreciate his service. He made the experience pleasant when car repairs are never pleasant. repairing our vehicle. Greatly appreciate his service. He made the experience pleasant when car repairs are never pleasant. More

It has been 22 weeks since I paid cash for a used Chrysler Town & Country. I still have dealer tags, no inspection sticker and no title. Lousy execution, lousy customer service and lousy follow throu Chrysler Town & Country. I still have dealer tags, no inspection sticker and no title. Lousy execution, lousy customer service and lousy follow through. Let's be honest, the problem is always at the top, and it is clear that there is zero accountability at the top. I would NEVER, NEVER, NEVER, NEVER recommend these folks. This is my second review. After my first review, I received a message from the General Manager asking me to call him directly, along with a phone number. The number was to the switchboard and the young lady that answered the call wasn't sure who the General Manager was but was sure that he was on the phone. He will call you back. He didn't. I called again the next day and was told that Mr. Ali was on the phone but would call me back. He didn't. Next stop AutoNation. More

Audi Plano provides excellent service. In particular, Service Manager Maxwell was extremely patient and helpful when I dropped off my car. I really appreciate the outstanding support. Than In particular, Service Manager Maxwell was extremely patient and helpful when I dropped off my car. I really appreciate the outstanding support. Thank you! More

Spencer was knowledgeable and thorough. I run F&I for 35 RV dealerships and would hire Spencer in a second, you guys are lucky he is loyal. I run F&I for 35 RV dealerships and would hire Spencer in a second, you guys are lucky he is loyal. More

The greeting was good. The service representative was attentive to my issues. Waiting area was cold perhaps due to remodeling. The service representative was attentive to my issues. Waiting area was cold perhaps due to remodeling. More

I bought a pre-owned vehicle over 18 weeks ago and still have not received my inspection sticker, tags or title. Zero customer service. I have visited the dealership several times and have only gotten excus have not received my inspection sticker, tags or title. Zero customer service. I have visited the dealership several times and have only gotten excuses. I paid cash. More

Maxwell has been fabulous to work with. He always goes above and beyond when I bring my Q7 in. He always goes above and beyond when I bring my Q7 in. More