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Audi Plano

Plano, TX

4.7
1,909 Reviews

5930 West Plano Pkwy

Plano, TX

75093

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Showing 1,909 reviews

February 27, 2024

They did an outstanding job on finding the exact vehicle I wanted at the price I needed. More

by Jhrruns
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Benjamin
Mar 02, 2024 -

Audi Plano responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

February 25, 2024

Best trustworthy and down to earth dealership team! They’ve made me a customer for life! Thank you Ricky, Izzy and Stephen for helping me get into my vehicle hassle free. You all have made me a cuatinw More

by StaceyPDRN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky, Izzy and Stephen
Feb 27, 2024 -

Audi Plano responded

Hello, thank you for your positive review. We're happy to have been of service to you. Please don't hesitate to reach out if there's anything additional we can do for you.

February 24, 2024

Excellent service at Plano Audi. Quick appointment for battery replacement. Provides Lyft for pickup and drop-off. More

by jay18apr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael , James Benjamin
Feb 26, 2024 -

Audi Plano responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 23, 2024

The dealerships has been mostly responsive to my needs. I had some issues back when they had no loaners, but those seem to have been resolved. My service advisor (Michael Bush) does a great job and always More

by annedallas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Bush
Feb 27, 2024 -

Audi Plano responded

Hi Annedallas, we're so glad that we were able to go above and beyond your expectations! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 22, 2024

Brian was awesome! Great customer service! He answered all the questions I had for my car. I definitely recommend him ! He is very friendly and knowledgeable . More

by rozydossa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Feb 23, 2024 -

Audi Plano responded

Hi, we're happy you found our staff to be so supportive during your experience here at Audi Plano. We hope to be of service to you again in the future. Best wishes, Audi Plano

February 20, 2024

The service I always receive is nothing less than spectacular. Micheal Bush is the best. More

by mhetmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Bush
Feb 23, 2024 -

Audi Plano responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Audi Plano! Feel free to stop by if you ever need any more help.

February 20, 2024

Bought a Q8 E-Tron from Audi Plano. It was the worst car buying experience I've ever had. The salesman had no knowledge about the car. When he was delivering the car to me he was of More

by avoidaudiplanoatallcost
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Don't know or care, James Benjamin
Feb 23, 2024 -

Audi Plano responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

February 15, 2024

I like Audi Q7. Great conversation. Good service. Good talking from my car representative. I am happy More

by pmninan76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Benjamin
Feb 19, 2024 -

Audi Plano responded

Hello, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

February 14, 2024

Everyone is always so kind and helpful. I feel comfortable getting my car fixed here. More

by kddeuvall
Recommend Dealer
Yes
Employees Worked With
Anthony,
Feb 16, 2024 -

Audi Plano responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

February 13, 2024

I thought the price was fair. But I bought the car before detailing was done and I don't think they did anything to clean it except vacuum. They said they replaced wiper blades bu More

by saralgkopp
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
James Benjamin
Feb 16, 2024 -

Audi Plano responded

Hello, thank you for taking the time to leave us feedback. Please call our General Manager at (972) 249-0905 for ways we can work towards resolving these issues. We look forward to hearing from you soon.