Audi Plano

I returned to Audi Plano to turn in my lease vehicle and to trade it in for a second Audi--Anna made the process easy, and found me exactly what I wanted. Every staff member I interacted with was profession to trade it in for a second Audi--Anna made the process easy, and found me exactly what I wanted. Every staff member I interacted with was professional, kind, and courteous. They all made the car buying process an easy and painless one. Highly recommend! More

My service representative is always friendly and professional, as well as helpful in every way. The maintenance department performs quality work, but turnaround time has been delayed during the past professional, as well as helpful in every way. The maintenance department performs quality work, but turnaround time has been delayed during the past two appointments. More

Absolutely amazing and can not wait to get my next car from the same dealership from the same dealership More

Great service and help. I was not pressured at all. Process was made easy. Will go back. I was not pressured at all. Process was made easy. Will go back. More

I truly appreciate my salesmen. I told him at first I was going to Lexus also to see what they had. Andrie was so good to work with and I loved the car I just bought it from him. I told him at first I was going to Lexus also to see what they had. Andrie was so good to work with and I loved the car I just bought it from him. Also, he freaking delivered my car to my home. Thank you so much for making this easy. Also finance was great too! More

I left on a Tuesday stressed and frustrated, but got a call on Thursday with the best news possible. I appreciate everyone here working so hard to get me in the car I wanted. Overall, I got my car and I l call on Thursday with the best news possible. I appreciate everyone here working so hard to get me in the car I wanted. Overall, I got my car and I left very satisfied! Thank you all at Audi Plano. More

The service was excellent. I was not pressured to purchase anything. I felt welcomed and free to make decisions freely. Thank you I was not pressured to purchase anything. I felt welcomed and free to make decisions freely. Thank you More

It was my first visit to Audi Plano and I waited about 20 minutes for help. In the middle of doing something else, Garelle noticed me and asked if I was being helped. He was great, pre-sale, and Ricky was g minutes for help. In the middle of doing something else, Garelle noticed me and asked if I was being helped. He was great, pre-sale, and Ricky was great with Finance. However, the post-sale experience has been poor. The vehicle has some issues since I got it home, including a malfunction, and getting it booked in is proving more difficult than I expect. I am having to chase down the assigned person in the Service department to try and get in touch with him. As time goes on my rating of Audi Plano is decreasing. More

Dealing with Ryan was great and simple! He made my service smooth. Greatly appreciated and would recommend others here He made my service smooth. Greatly appreciated and would recommend others here More

Fair/reasonable, friendly, & professional staff. I’ll always enjoy my AUDI Plano experience with Wade! I’ll always enjoy my AUDI Plano experience with Wade! More