Audi Plano

Dealership was new/modern. Enjoyed the diversity of staff that worked there considering the area it was in. Only issue i would have was the wait time for financing. Perhaps Enjoyed the diversity of staff that worked there considering the area it was in. Only issue i would have was the wait time for financing. Perhaps they were short staffed or just really busy that day More

JB was my salesman and he was great! JB was honest, knowledgeable, and personable. Finance department was also incredible. We worked with Steven. Hunter was very thorough with explaining JB was honest, knowledgeable, and personable. Finance department was also incredible. We worked with Steven. Hunter was very thorough with explaining all of the technology in my new Q7! Great team. Great experience. More

Polite, professional. Car was finished ahead of schedule. Received clean. Was able to communicate with my service team seamlessly. Car was finished ahead of schedule. Received clean. Was able to communicate with my service team seamlessly. More

Ricky and Izzy were great and made my experience so smooth and hassle free. I purchased a Q5, my first big purchase! They explained everything to me, listened to all my concerns, and really made me fee smooth and hassle free. I purchased a Q5, my first big purchase! They explained everything to me, listened to all my concerns, and really made me feel at ease. I am so grateful for them both. More

The staff at Audi Plano has been very courteous and provided excellent customer service during the sale and purchase of a vehicle . The only minor issue I faced was the denial of a small request. O provided excellent customer service during the sale and purchase of a vehicle . The only minor issue I faced was the denial of a small request. Other than that Audi Plano made the experience pretty seamless . I wish to thank them for their sincere efforts! More

Great service all around. Response from dealer is timely. True no hassle environment at Audi Plano. Erick and the finance person was great Response from dealer is timely. True no hassle environment at Audi Plano. Erick and the finance person was great More

They really worked with me over text due to not being able to get to the dealership and my wife having only vehicle plus she gets home late but they went above and beyond as far as I’m concerned and the able to get to the dealership and my wife having only vehicle plus she gets home late but they went above and beyond as far as I’m concerned and the staff was extremely friendly More

My sales rep Kassandra was professional, provided exceptional customer service, and ensured that I was comfortable during my time at the dealership. Most importantly, she seemed to really care!!!! I exceptional customer service, and ensured that I was comfortable during my time at the dealership. Most importantly, she seemed to really care!!!! I absolutely LOVED my experience and would HIGHLY recommend!!! More

I had the most wonderful salesman his name is Adrian! He went above and beyond his duty, he dropped me off at ER when I had chest pains and I appreciate his kindness and professionalism! Thanks again Ad He went above and beyond his duty, he dropped me off at ER when I had chest pains and I appreciate his kindness and professionalism! Thanks again Adrian! More

Appropriate and right recommendations made and works done in timely manner. Lyft arrangements makes everything easy. Definitely be back again. in timely manner. Lyft arrangements makes everything easy. Definitely be back again. More