Audi Plano

Mackenzie goes above and beyond whenever I visit her for maintenance on my Q8. I look forward to seeing her every time! She’s super attentive, always makes me feel like a high priority, detail oriented, and maintenance on my Q8. I look forward to seeing her every time! She’s super attentive, always makes me feel like a high priority, detail oriented, and I trust her where I know my car is taken care of each and every time. When I forget about something, she’ll go the extra mile to let me know that the technician will take care of it during the visit - making it more time efficient for me which I love. She’s super responsive and always provides me with updates when my car is in servicing. I love everything about working with her! Thank you so much, Mackenzie! You’re the best service adviser ever! More

I use the services of the dealership for service on our Q7. Overall, a good experience. The service desk was friendly and very helpful. Explanation of the repairs required was good and so were the repairs. Q7. Overall, a good experience. The service desk was friendly and very helpful. Explanation of the repairs required was good and so were the repairs. The dealership just has a lot of backlog - so be aware of that as you drop your vehicle. More

Service was friendly and understood what we were looking for from the repair. Even though there were other items that could be addressed, they understood what we were looking for and worked with us. The wor for from the repair. Even though there were other items that could be addressed, they understood what we were looking for and worked with us. The work was done timely and we were very satisfied with the results. More

McKenzie is exceptional! Very talented and my experience with Audi Plano was beyond expectations just because of her help and support. Very talented and my experience with Audi Plano was beyond expectations just because of her help and support. More

Excellent consistency in service when I bring my SQ5 into the dealership for service. My service advisor, Bryan C., works to schedule appointments that fit my schedule. He works with the technicians to compl the dealership for service. My service advisor, Bryan C., works to schedule appointments that fit my schedule. He works with the technicians to complete my service timely and complete all the items scheduled for repair/maintenance, etc. He is also good to work in extra requests, e.g. completing a state required vehicle emissions test. This service department is a big reason why I continue to buy cars here...4 Audi's so far! More

Herman in finance was awesome. Got me a better deal than what I was expecting coming in. Got me a better deal than what I was expecting coming in. More

Excellent service from sales to financing. Sales associate understood my needs and helped me set up the car. I was also provided transportation back to dealer after dropping off rental car. Ve Sales associate understood my needs and helped me set up the car. I was also provided transportation back to dealer after dropping off rental car. Very friendly people. More

The automobile spent ten days in your service dept. the problem is still not resolved. Not good for a vehicle with less than a thousand miles. the problem is still not resolved. Not good for a vehicle with less than a thousand miles. More

I was very pleased with the service I received and interaction I had with my service advisor. interaction I had with my service advisor. More