
Audi Plano
Plano, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,012 reviews
Andre was fantastic! He listened to what it was that I wanted in a car. He paid attention to the small things. He asked the right questions to make sure he knew what I wanted. Customer service was exce wanted in a car. He paid attention to the small things. He asked the right questions to make sure he knew what I wanted. Customer service was excellent. The dealership was easy to get to and very modern and clean. When I entered the building I was greeted promptly. More
Gino was an excellent ambassador for us and Audi Plano. He went above and beyond to help us get into the right car. He even got the ok for me to test drive in the crazy winter weather we are having. There He went above and beyond to help us get into the right car. He even got the ok for me to test drive in the crazy winter weather we are having. There is some more follow up to do be done but I know Gino will make sure we are treated right! More
Gino was absolutely AMAZING! He was pleasant, personable, and his follow up was above and beyond. He even typed a sign, put in car window and sent video saying vehicle missed us. We went to SO many places af and his follow up was above and beyond. He even typed a sign, put in car window and sent video saying vehicle missed us. We went to SO many places after our car was totaled to find a replacement and Gino was hands down the best car salesman we came across. He really makes you want to buy from him because he is so incredible. Our next vehicle, we will go to him!! Thank you, Gino! More
Gino was very helpful and accommodating during every step of the process. Buying a car from Audi Plano was a great experience and I highly recommend them. of the process. Buying a car from Audi Plano was a great experience and I highly recommend them. More
Not military friendly, shady in practices, and impossible to deal with. I’ve never had to TRY to get a dealership to take my money but this autonation store was a nightmare to deal with. My husband is acti to deal with. I’ve never had to TRY to get a dealership to take my money but this autonation store was a nightmare to deal with. My husband is active duty military and currently deployed. He spent $80 sending over a specific power of attorney to buy a vehicle on their lot. After I had signed on the deal— they claimed that it was their policy to not take powers of attorney and that the deal was dead. I contacted autonation corporate on Friday and by the afternoon they were willing to move forward on the deal but needed a copy of my husband’s DL. As it was later in the day— it was nighttime where he was and he was sleeping. I told them that I would submit it and the rest of the documents the next morning. They then reached out on Saturday and I let them know that my husband had sent his DL and I would upload everything as soon as I got my kids down for a nap as they were sick and had just tested positive for COVID. They told me to take my time with the paperwork and get well— within 20 min they changed their tune and decided to sell it to some one else. I had offered money to hold the car. Nightmare experience. I’ll be contacting corporate and leaving this review EVERYWHERE. More
Had a fantastic experience at Audi Plano and specifically with Gino. He was very accommodating and attentive to me and my family’s needs. He has continued to reach out and to ensure we are satisfied. A++ ser with Gino. He was very accommodating and attentive to me and my family’s needs. He has continued to reach out and to ensure we are satisfied. A++ service from Gino. If you go to Audi Plano, ask for him. More
Had a great experience purchasing my first big boy car! All thanks to Gino for his outstanding personalized service and his knowledge on all things Audi! I look forward to growing my relationship with Audi All thanks to Gino for his outstanding personalized service and his knowledge on all things Audi! I look forward to growing my relationship with Audi in the many years to come. More
The BEST service! Thank you, Gino for finding the perfect car for me and working within my parameter! From start to finish you rocked! Thanks Gino! car for me and working within my parameter! From start to finish you rocked! Thanks Gino! More