Audi Plano

Very nice dealership with straight forward and no pressure salespeople. Car was pulled up when I arrived. pressure salespeople. Car was pulled up when I arrived. More

I have been to all the Audi dealerships in the area and this one takes the cake! They have endless inventory to pick from. Their staff is very knowledgeable. Go see Anna! She was able to find me the perfec this one takes the cake! They have endless inventory to pick from. Their staff is very knowledgeable. Go see Anna! She was able to find me the perfect car for an amazing price. It was the first time I had done a lease, which she answered all my questions and told me everything I needed to know. They had me signing papers and driving my new car in under 1 hour! More

Very satisfied with AUDI PLANO Dealership. Best customer service and salesmanship. Very happy with our salesperson Chavis Syas he helped us to find the right vehicle. Thanks!👍 service and salesmanship. Very happy with our salesperson Chavis Syas he helped us to find the right vehicle. Thanks!👍 More

They were very nice people and helpful. They worked as fast as they could. I would recommend Charvis to other people looking for a car. fast as they could. I would recommend Charvis to other people looking for a car. More

The experience was really great and I enjoyed getting my S3 from Audi Plano. I confidently say that I will definitely be coming back for more Audis from Audi Plano. S3 from Audi Plano. I confidently say that I will definitely be coming back for more Audis from Audi Plano. More

Great customer service. Charvis is a great salesperson. Highly recommend it. Very professional. He knows his cars. Very accommodating. I will go back and buy another car from Charvis. Highly recommend it. Very professional. He knows his cars. Very accommodating. I will go back and buy another car from Charvis. More

Awesome experience getting to buy my first luxury car. Tommy Stewart made it a super smooth experience and didnt pressure me into anything. Tommy spent a lot of time with me figuring out what i wanted and Tommy Stewart made it a super smooth experience and didnt pressure me into anything. Tommy spent a lot of time with me figuring out what i wanted and stayed late past closing time to let me try each car i wanted to look at. More

I bought my A4 from Charvis at AutoNation Plano. Charvis did a great job making the process easy. In one day, I'd both traded in my prior car and picked up a new one. Thanks again! did a great job making the process easy. In one day, I'd both traded in my prior car and picked up a new one. Thanks again! More

In the beginning of March, 2021 I purchased a used 2020 Tesla Model S Performance from Audi, Plano. The process of purchasing the car went smoothly. I was going to purchase the car in Texas and drive it Tesla Model S Performance from Audi, Plano. The process of purchasing the car went smoothly. I was going to purchase the car in Texas and drive it back to Massachusetts as I was moving. The sales team made the sale happen pretty quickly, and I was able to drive the car home. When I made the purchase, I was promised that the plates & title of the car would be mailed to my home address in Massachusetts. Nearly 3 months have passed, and I still have not received the title or plates. Over the past month, I've made numerous attempts to track down the location of the title. I've sent emails and not received responses, made countless phone calls and failed to obtain any valuable information. The team at Audi Plano flat out lied to me about where the title was. When I called at the beginning of May, I was told that the title had actually been shipped on April 28th. I asked for more information - could I get a tracking number? Where was the title shipped? They didn't have a tracking number, one employee said it was shipped to my home address and another said it was shipped to my local DMV. After about a week passed, I called again and was told that the title was actually at a sister dealership in Maryland. Throughout the past few days I've called many more times to try to track down the title, and still get shady responses and no information. I'm not even confident that the team knows the location of the title. I never get calls back when I'm told I'll get calls back, I'm told I'll be transferred to a manager and the calls get dropped. It's as if I'm being purposely ignored. I've waited so long that the temporary plate on my Tesla expired and I needed to renew it with the dealership. This dealership has been horrible to work with. They don't give clear answers. They've flat out lied to me, a customer that walked in and bought a $90,000 car in cash. Three months, still no car title or answers. Avoid. More

Not to make a mistake, the GSM in general was polite and worked out his way trying make a deal. However the salesperson Erasmo directly making the deal was horrible. Pulled add-on and deducted AudiCare last worked out his way trying make a deal. However the salesperson Erasmo directly making the deal was horrible. Pulled add-on and deducted AudiCare last second before signing, which differs from what had been agreed the evening before via calls. I've done Lexus, BMW, Volvo and other Audi leases, neve thought any luxury dealer would still uses these techniques in 2021 but it's an Autonation franchise to start with so there's that. Guess it's a lesson learnt to always put things in writing although I had never needed that. Even though, it could have still been a hand shake then saying best luck since honest mistakes and misunderstanding does happen (I'm being generous here), however this dude and his finance guys couldn't be bothered. One of the most corky guys I've dealt lately. Absolutely avoid him, you've been warned. Generally speaking avoid the dealership as well. More