Audi Plano

Best dealer ever - Joe Got a 2019 audi A5 for my 20th birthday, joe explained everything I needed to know and gave me a good deal. Got everything done in one day, quick and Got a 2019 audi A5 for my 20th birthday, joe explained everything I needed to know and gave me a good deal. Got everything done in one day, quick and easy. More

Great experience with Joe My fiancé and I are a young couple (21 years old) and on 5/27 we were searching for a new car that would be reliable, safe, and stylish. We decided to My fiancé and I are a young couple (21 years old) and on 5/27 we were searching for a new car that would be reliable, safe, and stylish. We decided to go to Audi Plano, because who wouldn’t love and Audi? Joe was the first person to help us and he was excellent! He’s very knowledgeable and confidently answered every question we had (there was a lot lol). He was not pushy whatsoever and sat patiently as my fiancé and I went back and forth about finances and such. Overall a great experience and will definitely be back to Audi Plano to see Joe! Btw he put us in a 2019 Audi A4 and we love it!!! More

Best Sales person Joe Peer Joe Peer was my sales person. He was fantastic, walking me through the entire purchase. Showing me all the new technologies and options on the 2019 A6 Joe Peer was my sales person. He was fantastic, walking me through the entire purchase. Showing me all the new technologies and options on the 2019 A6 Premium package that we were looking to buy. Very patient and dedicated sales person, even staying late to get our car ready. The best vehicle purchase experience to date. Look forward to doing business with him in the future. Kinney Tran and Duyen Duong More

Q7 Purchase Joe Peer was my sales person. He was fantastic, walking me through the entire purchase. Best vehicle purchase experience to date. Look forward to doin Joe Peer was my sales person. He was fantastic, walking me through the entire purchase. Best vehicle purchase experience to date. Look forward to doing business with him in the future. ZM More

Excellent Customer Service I lucked out with Joe Peer as my sales person. He was great! I felt like I was in good hands as he walked me through the process. I felt like he re I lucked out with Joe Peer as my sales person. He was great! I felt like I was in good hands as he walked me through the process. I felt like he really cared. I wasn't as impressed with the manager and quickly forgot his name. Ty was the finance person and wasn't pushy a nice person. More

Audi plano A4 service 55k Hi I took my 2011 Audi A4 for a 55000 miles service. Bill came up to 2000$. (Oil change, coolant, brake fluid) I was over billed 300+$ for Tire Hi I took my 2011 Audi A4 for a 55000 miles service. Bill came up to 2000$. (Oil change, coolant, brake fluid) I was over billed 300+$ for Tire-rotate and Wheel balancing (which was never done) They promised a refund for Tire works that was never done. But later realized that they cheated me, I never got my refund. Please stay away from Audi-Plano-Service. More

Experience exceeded my expectations Joe Peer was wonderful to deal with. I'm horrible with names, but there was a manager in training that assisted as Joe initially was helping another c Joe Peer was wonderful to deal with. I'm horrible with names, but there was a manager in training that assisted as Joe initially was helping another customer. The finance person was not pushy, friendly, and explained everything in detail. I'm so excited about my new car. The bad reviews are unfortunate, because my experience was nothing but great. Even the young woman working the counter was extremely helpful and nice the moment I entered the building. More

Audi didn't need my money My salesperson Luis was awesome! Thanks Neal for the writing instrument! Only 2 reasons for 3 stars. Without them, the rating would have been 1 star. My salesperson Luis was awesome! Thanks Neal for the writing instrument! Only 2 reasons for 3 stars. Without them, the rating would have been 1 star. I had to call and email the manager and finance team everyday for a week. All documents and bank documents were ready on my end and in their possession. I securedb own bank loan and maybe that irritated them. Unacceptable behavior for a car dealership. I was offered many apologies for their lack of professionalism. I was surprised that I wasn't offered any other incentives..didn't even get a key chain. :( Audi is very different from other brands. More

Best experience in all my car purchases with Joe Peer at Aud We were fortunate that we were met by one of the most knowledgeable and best salespersons I have encountered. Joe Peer has COMPLETE knowledge of his We were fortunate that we were met by one of the most knowledgeable and best salespersons I have encountered. Joe Peer has COMPLETE knowledge of his cars and made us feel very comfortable. My wife and I have been driving Mercedes products for over 30 years and to make a change was difficult. Mr Peer let us drive a A6 Audi and then after carefully comparing different cars, we came back to purchase the A6 Audi from Joe Peer at Plano Audi. Great Experience! More

Discrematory, Abusive and Rude Dealership!!! Worst Experience Ever!! Audi Plano has to be by far the most condescending and rude Finance Team there is. To be treated like I was not good enoug Worst Experience Ever!! Audi Plano has to be by far the most condescending and rude Finance Team there is. To be treated like I was not good enough or could not afford the vehicle was just outrageous. I went in today for my 2nd appointment to pick out the color and options to see what kind of negotiation we could do and instead we got disrespected and laughed at by Trey, the Director of Finance and Peter in Finance. Thank you to Neil, Marcio, and Danny for coming back and trying to recover from the damage the others did. Thank you for being respectful and apologizing for their horrible behavior, even when you did not do the insulting. It’s sad, you could’ve had my business had we not experienced that discrimination. We didn’t ask you to do us any favors, we just ask for you to be transparent with the numbers. You instead chose to be disrespectful and treat me like I could not afford it (I hv excellent credit and make great $) and you had already made your decision on if you were even going to try and sale this vehicle to me as soon as u walked up. Shame on you for your derogatory behavior, remarks, and your terrible manners. If u want an Audi...do yourself a favor and go to a different one!! If you want to get laughed at, walked away from, and treated like garbage, go to Audi of Plano. To the Finance Department, learn some manners!!!! More