Audi Plano

Very bad. False advertising. Shady dealership. Very bad dealership. Not happy with them at all. I bought a car from them, the car had some damage in the hood and bumper. It was showing nothing in Very bad dealership. Not happy with them at all. I bought a car from them, the car had some damage in the hood and bumper. It was showing nothing in the CarFax report which was really strange. Business usually run on trust, my biggest mistake was trusting them. They made me test drive a different car claiming that my car would have the exact same feature, which it did not. They made me wait for a month to get the car(told me it would take a week to fix it), made me sign the contract for the car before the car was fixed and also said that my 5 car trial period would start after my car was fixed and I get my car. Since my car didn't have the feature it was promised, I went back to return the car and they said that my 5 day trial period started the day I signed the contract. They are not giving me my down payment money and keep stalling me. Even Up to today, it's been more than 3 weeks that I have asked for a refund, they keep stalling me saying they can do nothing. This dealership is shady. I suggest you not to go there. This was the first car I was buying with hard-earned money, they just made it a really bad experience for me. More

New car lease Fantastic experience leasing a new car at Audi@Plano, great staff over-all. Specially, Mike Aman is amazing, he helped through every step right from t Fantastic experience leasing a new car at Audi@Plano, great staff over-all. Specially, Mike Aman is amazing, he helped through every step right from the second that I met him at the dealership until he dropped my car at home ! More

Best Experience Mike Aman and Ishae Lawrence were two of the best Audi experts. Very accommodating, caring and personable. They put me, the customer, first. I love my Mike Aman and Ishae Lawrence were two of the best Audi experts. Very accommodating, caring and personable. They put me, the customer, first. I love my new car! More

Best dealer ever - Joe Got a 2019 audi A5 for my 20th birthday, joe explained everything I needed to know and gave me a good deal. Got everything done in one day, quick and Got a 2019 audi A5 for my 20th birthday, joe explained everything I needed to know and gave me a good deal. Got everything done in one day, quick and easy. More

Great experience with Joe My fiancé and I are a young couple (21 years old) and on 5/27 we were searching for a new car that would be reliable, safe, and stylish. We decided to My fiancé and I are a young couple (21 years old) and on 5/27 we were searching for a new car that would be reliable, safe, and stylish. We decided to go to Audi Plano, because who wouldn’t love and Audi? Joe was the first person to help us and he was excellent! He’s very knowledgeable and confidently answered every question we had (there was a lot lol). He was not pushy whatsoever and sat patiently as my fiancé and I went back and forth about finances and such. Overall a great experience and will definitely be back to Audi Plano to see Joe! Btw he put us in a 2019 Audi A4 and we love it!!! More

Best Sales person Joe Peer Joe Peer was my sales person. He was fantastic, walking me through the entire purchase. Showing me all the new technologies and options on the 2019 A6 Joe Peer was my sales person. He was fantastic, walking me through the entire purchase. Showing me all the new technologies and options on the 2019 A6 Premium package that we were looking to buy. Very patient and dedicated sales person, even staying late to get our car ready. The best vehicle purchase experience to date. Look forward to doing business with him in the future. Kinney Tran and Duyen Duong More

Q7 Purchase Joe Peer was my sales person. He was fantastic, walking me through the entire purchase. Best vehicle purchase experience to date. Look forward to doin Joe Peer was my sales person. He was fantastic, walking me through the entire purchase. Best vehicle purchase experience to date. Look forward to doing business with him in the future. ZM More

Excellent Customer Service I lucked out with Joe Peer as my sales person. He was great! I felt like I was in good hands as he walked me through the process. I felt like he re I lucked out with Joe Peer as my sales person. He was great! I felt like I was in good hands as he walked me through the process. I felt like he really cared. I wasn't as impressed with the manager and quickly forgot his name. Ty was the finance person and wasn't pushy a nice person. More

Audi plano A4 service 55k Hi I took my 2011 Audi A4 for a 55000 miles service. Bill came up to 2000$. (Oil change, coolant, brake fluid) I was over billed 300+$ for Tire Hi I took my 2011 Audi A4 for a 55000 miles service. Bill came up to 2000$. (Oil change, coolant, brake fluid) I was over billed 300+$ for Tire-rotate and Wheel balancing (which was never done) They promised a refund for Tire works that was never done. But later realized that they cheated me, I never got my refund. Please stay away from Audi-Plano-Service. More

Experience exceeded my expectations Joe Peer was wonderful to deal with. I'm horrible with names, but there was a manager in training that assisted as Joe initially was helping another c Joe Peer was wonderful to deal with. I'm horrible with names, but there was a manager in training that assisted as Joe initially was helping another customer. The finance person was not pushy, friendly, and explained everything in detail. I'm so excited about my new car. The bad reviews are unfortunate, because my experience was nothing but great. Even the young woman working the counter was extremely helpful and nice the moment I entered the building. More