Audi Plano

Advertised 1 price given another I inquired about an MDX at 40,997. Got a response and all was well. All the sudden there was a "mistake made" and the car price was raised to 44995. A I inquired about an MDX at 40,997. Got a response and all was well. All the sudden there was a "mistake made" and the car price was raised to 44995. Autonation audi plano does not stand by their advertised prices. Bait you with one price, switch it to another. More

HANDS DOWN WORST BUYING EXPERIENCE Leased a 2016 TTS from this dealership in December 2016 after a whirlwind of issues just getting the deal papered. I was informed that the car had hai Leased a 2016 TTS from this dealership in December 2016 after a whirlwind of issues just getting the deal papered. I was informed that the car had hail damage but had since been repaired and that there was an open recall on the vehicle that needed to be taken care of before I could pick it up and that it would take about 10 days to finish making my delivery date December 18th. A few days before the delivery date I got a call from the dealership saying that the part they were replacing broke while they were installing it thus pushing the delivery date back further! Finally on December 23rd I drove from Kanas City to Plano to pick up the TTS. The morning i was supposed to be picking my car up from Audi Plano I got yet another call informing me that while replacing the part that they broke they also broke the back up camera and the driver side seat controls. They got the driver seat "fixed" before I got there to pick it up. Showed up signed my paperwork and left. When I got back to Kansas City I took the TTS to the car wash and thats when i realized the there were dents on the roof, swirls ALL OVER the paint (which on a black car sticks out like a sore thumb) there were chips on the black wheels and deep scratches in various places on the body of the car. I took my car to Molle Audi here in Kansas City to have the driver seat fixed and the black wheels refinished thats when i found out the wheels were painted by Audi Plano and that my warranty on them was VOID!!! Not to mention after fixing the seat they went ahead and did an estimate to fix the wheels and the swirls and scratches in the paint coming to roughly about $19,000.00 in damages between the paint the wheels they also found water damage in the head rests of the back seat rust and corrosion on both seat motors and the drive shaft was rusted! I emailed my sales person, the finance manger i dealt with and the GM and NOT ONE of them responded. So here I am 6 months after buying this car and still don't have the proper paperwork to register my car! I will NEVER buy another vehicle from Audi Plano or any other AutoNation dealer. More

A4 Purchase Audi Plano Joe was awesome helped me lease a 2017 Audi A4. Service was great and fast. Help me get to a comfortable price. Thank you! Best Dealership Joe was awesome helped me lease a 2017 Audi A4. Service was great and fast. Help me get to a comfortable price. Thank you! Best Dealership More

Great Experience Overall great experience with the purchase of my new Audi Q5! Charles Lorenz was patient, friendly and very helpful with my decision making of my new Overall great experience with the purchase of my new Audi Q5! Charles Lorenz was patient, friendly and very helpful with my decision making of my new vehicle. I appreciate the time, and knowledge that Charles gave me during my visit. Thank you for reminding me that buying a new vehicle can be fun! More

Good service I boguht a car from Joe Peer, he was knowledgeable, friendly and was patient in explaining all if my questions. It was a great buying experience I boguht a car from Joe Peer, he was knowledgeable, friendly and was patient in explaining all if my questions. It was a great buying experience More

Great dealership to buy a car from I purchased a new Audi from Joe Peer at Audi Plano. He was a pleasure to deal with and did a great job. I'm very satisfied and look forward in purch I purchased a new Audi from Joe Peer at Audi Plano. He was a pleasure to deal with and did a great job. I'm very satisfied and look forward in purchasing another vehicle at this dealership. Keep up the great work Audi Plano! More

Do not purchase from Plano Audi. I will never use this dealership again. My daughter wanted an audi when I purchased her car but I chose not to go back. They are slick dealers and dri I will never use this dealership again. My daughter wanted an audi when I purchased her car but I chose not to go back. They are slick dealers and drive up the price. Do not purchase a car from this dealership. They are unscrupulous in their business practices. More

Salesman Ricky was awesome- but stay away from this dealersh Ricky was great as my salesman, but the sales manager was involved in the purchase, and it was not pleasant. First, I submitted my car as a trade-in Ricky was great as my salesman, but the sales manager was involved in the purchase, and it was not pleasant. First, I submitted my car as a trade-in and was told the price offered was from the central office- the dealership had nothing to do with the price. They offered me $5k less than CarMax. Unacceptable. They finally agreed to meet The CarMax offer, but they took my car because they were "shipping it to their Mercedes Benz dealership in Houston, where they already had buyers." Not true. My car is still sitting on their used car lot. Apparently they were afraid I'd back out of the deal so they made up that story. I LOVE the Audi I purchased from them, but will NEVER return to the dealership for service. I'll drive the extra 30 miles and get my car serviced from a dealership with integrity. I could go on and on about my car buying experience, particularly the poor communication, but I'll end with this- Shop around and buy from a dealership that has integrity. This one doesn't. More

Great Working with Joe Peer and Travis When in the market for a 2017 A4 recently, I worked with Joe Peer. He was a pleasure to deal with, and did all he could to earn my business. U When in the market for a 2017 A4 recently, I worked with Joe Peer. He was a pleasure to deal with, and did all he could to earn my business. Ultimately, it came down to which dealership had closest to the exact car I was looking for, which in my case was another dealership. Was very impressed with Joe, though. Travis also went above and beyond to earn my business. More

Thank you, Joe! I was considering an Audi Q5, but wasn't certain how it compares to Lexus or BMW. Joe Peer was our salesperson and he explained and showed me why Aud I was considering an Audi Q5, but wasn't certain how it compares to Lexus or BMW. Joe Peer was our salesperson and he explained and showed me why Audi was the best choice and I did decide to lease it. Joe's knowledge and experience were truly beneficial and I feel very comfortable with my decision. My husband was impressed and that's hard to do! First class dealership, too! More