Audi Princeton

Pleasant and Family-Friendly Buying Experience. This dealership was professional, courteous, and family friendly. We we were shopping at multiple dealerships and the first reason for going to this This dealership was professional, courteous, and family friendly. We we were shopping at multiple dealerships and the first reason for going to this dealership was great selection of cars on the lot. This dealership has a nicer inventory of used vehicle and new vehicle selection in terms of color and model. Mr. John Iverone listened to our needs of a second vehicle and quickly found us the right vehicle and the right price. What was most amazing is that the staff worked as a team and helped keep our little kids occupied while we make the sale (Thank you Tarissa). Most of the other dealers don't bother and do play cut-throat. Mr. John was professional throughout the sales process and nothing missed.... This was the second experience of purchasing a car from a dealership and we knew what to expect - and they did not miss a beat. I would definitely buy again from this dealership, specifically John who understands cars and most importantly he understands people. Amazing customer service and staff. Thank you. More

Stand Up General Manager I had an issue and addressed it to the GM, and he got back to me right away. He was very accommodating and made me feel like my concerns were importa I had an issue and addressed it to the GM, and he got back to me right away. He was very accommodating and made me feel like my concerns were important and would be resolved. Prior to contacting Dave I rated my experience with VW Princeton 1 star. However after contacting Dave I am changing my rating back to 5 stars. Dave turned a situation that started out negative into an opportunity to show why most of the ratings for Princeton VW are 5 stars. More

S5 Acquisition Very knowledgeable salesperson, fair price, efficient process. What else could you want? I'm very satisfied with the sales experience from Princeton Very knowledgeable salesperson, fair price, efficient process. What else could you want? I'm very satisfied with the sales experience from Princeton Audi. I would expect to use them again and recommend them to others in the market for Audi. More

Car buying should always be this easy and pleasant For close to a year, I had been anticipating the introduction of a new VW model after driving the European version a year ago. I had been reading ever For close to a year, I had been anticipating the introduction of a new VW model after driving the European version a year ago. I had been reading everything I could about it but knew that, it only recently having started production, I faced a potentially long wait to get exactly what I wanted. After disappointing visits to two other VW dealerships (padded prices and hidden fees, insultingly low trade-in offers), I met with Matt Rucko at Princeton VW after he replied promptly to my Internet inquiry. I already expected to have a positive experience just from talking to Matt on the phone and my visit in person was refreshingly painless and straightforward. Matt gave me the price I expected for this car with no hidden fees or padding, we agreed to a trade-in price I could live with, and he committed to doing what he could to locate exactly what I was looking for. From that point forward, things happened much faster and more easily than I had dared hope: a little over a week after meeting Matt face to face, I'm now driving my brand new car. Throughout the process, including picking up and walking through the features of the car, Matt was knowledgeable, communicative and helpful. I'll add that Tony Kwak in finance made taking care of the money side of things a breeze, working quickly to get me through all the paperwork. As I look back on how quickly things came together and how enthusiastically Matt made this happen, I keep thinking that all car purchases should be this pleasant Put simply, Matt Rucko got me into exactly the car I wanted, in fresh-off-the-assembly-line condition, at a very good price, with a minimum of fuss, and faster than either of us even expected. More

Princeton Audi earns our business Following extensive internet and personal visits to different manufacturers' dealerships to find a late model SUV, our research paid off when we foun Following extensive internet and personal visits to different manufacturers' dealerships to find a late model SUV, our research paid off when we found Princeton Audi. Starting with Natasha Mulligan, their internet advisor(?) who was exceptionally knowledgeable about Audi in general and the process of finding a car that might meet our needs, she invited us to visit and then introduced us to Juno Mozo, Audi Brand Specialist who was equally delightful and knowledgeable. Within just two hours we made a decision that an Audi was the car we wanted, and then test drove, bought and drove home in the 2013 Q5 that we were shown. We went back the following week to pick up the new plates, ask Juno for answers to a few technical questions and talk to Jeff Dockhorn, Service Director about a "strange noise". Further impressed with the willingness of Juno to spend as much time as needed to resolve my questions and with Jeff to diagnose the cause of the noise, order, and schedule replacement of a small trim part, we could not be more satisfied with our decision to buy from Princeton Audi. Patrick and Carole McMorrow (fifty miles away in Red Bank, NJ!!) More

Princeton VW is the excellent exemplar of what every car dealership should be. Everyone at this dealership works together to make the car buying experience comfo is the excellent exemplar of what every car dealership should be. Everyone at this dealership works together to make the car buying experience comfortable. Our sales person , Jackie, the financial manager, Tony, and the general manager , Mr. Levi, were respectful and made sure we had the "deal" that worked for us. Thank you, Princeton VW! By the way, we love our new denim blue beetle! More

Abe Levi - Great Sales Experience Abe Levi is great to work with ! I have leased cars from him over the past 20+ years and he always goes the extra mile to give you the best deal poss Abe Levi is great to work with ! I have leased cars from him over the past 20+ years and he always goes the extra mile to give you the best deal possible ! Go see Abe for your next VW lease or purchase. You'll be happy you did ! More

Used vehicle purchase Purchased 2013 VW Golf. Nikki handled the heavy lifting portion of the transaction ensuring the paperwork was ready for closing. Abe and Tarissa close Purchased 2013 VW Golf. Nikki handled the heavy lifting portion of the transaction ensuring the paperwork was ready for closing. Abe and Tarissa closed the deal in under an hour and I drove away totally satisfied. More

Good experience. I was very pleased and satisfied with my experience in getting a new Audi A3 from the dealership. The people were very courteous and spent time expla I was very pleased and satisfied with my experience in getting a new Audi A3 from the dealership. The people were very courteous and spent time explaining the features of the vehicle. More