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Audi Princeton
Princeton, NJ
1,127 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,127 Reviews of Audi Princeton
September 08, 2017
Good customer service Mark and Clara were so professional and Courteous. Mark made the buying experience fun and went the extra mile to meet our needs. Clara was very dil Mark and Clara were so professional and Courteous. Mark made the buying experience fun and went the extra mile to meet our needs. Clara was very dilligent. More
by Agal0902
Employees Worked With
Clara Williamson, Mark Burnett
September 05, 2017
Simple, professional and friendly I went to Princeton Audi after having a not so great experience at another Audi dealer. From the moment I called and spoke with Clara, I knew that th I went to Princeton Audi after having a not so great experience at another Audi dealer. From the moment I called and spoke with Clara, I knew that this was the right fit for me. From Clara on, everyone was a joy to speak with. Greg was the best, HELLO! He answered any and all of my questions. He was available when I needed him. He was a true pleasure to deal with. I can't wait to buy my next Audi from Greg and Princeton Audi!! More
by Kendo109
Employees Worked With
Clara Williamson, Greg Sconzo
September 02, 2017
Beware of the Survey I leased a new 2017 Audi and when I went to pick up my plates I was confronted with the disgruntled salesperson who sold me the car. This was very sur I leased a new 2017 Audi and when I went to pick up my plates I was confronted with the disgruntled salesperson who sold me the car. This was very surprising as when I was buying the car he/she was a pure pleasure to work with, being both very informative and helpful while not applying unwanted or unnecessary pressure. It seems the review I gave on the email survey I was sent wasn't all 10's and it adversely affected their compensation and their standing amongst their colleagues (it was like an 8.5 out of 10!) When I confronted about the "negative" review I was absolutely dumbfounded and asked more than once if they were serious. I was given a total guilt trip and was made to feel as if I was taking food out of their kids mouths because my "negative" review negatively affected his/her pay and may cause him/her to be fired. The reason for the 8.5 total review rather than the all 10s they wanted was because I waited more than 20 min before I was asked if I needed help and the lease ppwk took way too much time. But nothing against the salesperson, at least until I went to go pick up my plates. They could have joyfully completed the sale and moved on, but they didn't. The management could take these surveys, which customers don't really take seriously, and use them to enhance the customer experience and not use them punitively if they don't get a perfect 10. Where I live I can easily drive 10 min south or 10 min north and be at an Audi dealer. Needless to say I won't be going back to this dealer and will go the 10 min in the opposite direction so I don't have to deal with the nonsense again. (Please note I was rather ambiguous on the salesperson and put all the blame on management for this failure as it seems to be a issue with the culture within the dealership). This was my first Audi purchase, I love the car, but this dealership made the last memory of the buying experience terrible. More
by GetItRight123
Employees Worked With
Jonathan Harvey, Steven Cotter, Lauren Waldrop
August 29, 2017
Have never purchased a car quicker! We visited the dealership at 11am, and were driving home in our new GTi before 5pm. Information, test drive, offer, negotiation, payment and paperwork We visited the dealership at 11am, and were driving home in our new GTi before 5pm. Information, test drive, offer, negotiation, payment and paperwork all completed with great efficiency. Zak was a great salesman enabling the entire process to move so smoothly. More
by Simon Hopkins
Employees Worked With
Zak Asad
August 27, 2017
Very good experience We were impressed by the professionalism of everyone with whom we dealt at Princeton Volkswagen. Zak is a wonderful salesman, the kind that gives you We were impressed by the professionalism of everyone with whom we dealt at Princeton Volkswagen. Zak is a wonderful salesman, the kind that gives you information, is personable and easygoing, and does not patronize or push the product too vehemently. We highly recommend the dealership and the dealer! More
by abruzosmoro
Employees Worked With
Zak Asad
August 22, 2017
Quick and easy Princeton Volkswagen was a very pleasant experience, I did not have to sit there for hours to get a deal and the paperwork done. Zak was very helpful Princeton Volkswagen was a very pleasant experience, I did not have to sit there for hours to get a deal and the paperwork done. Zak was very helpful in getting me the car that I wanted at a deal that was unbeatable. I appreciate his help tremendously. More
by Josh Treskunov
Employees Worked With
Zak Asad
August 22, 2017
A pleasant experience. From my first visit to see what was available to actually purchasing a vehicle, this was a very pleasant experience. Roshanda was wonderful, very att From my first visit to see what was available to actually purchasing a vehicle, this was a very pleasant experience. Roshanda was wonderful, very attentive to what I was looking for, responsive to all my questions, and promptly returning phone calls. It was the second vehicle I purchased at this dealership. More
by mom's honda
Employees Worked With
Roshanda Hunt, Clara Williamson
August 22, 2017
Excellent experience in buying my new Audi Q5 I just bought my new Audi Q5. I take good care of my cars, so its been 11 years since my last purchase. For this reason, I was very careful about wh I just bought my new Audi Q5. I take good care of my cars, so its been 11 years since my last purchase. For this reason, I was very careful about which make and model to choose since its expected to last me many years. I was met immediately by Greg Sconzo who made my wife and me feel welcomed from the start. We found Greg to be vey knowledgeable as he answered every question in great depth every step along the way. All the while, we never felt pressured about buying an Audi. He led us to the right car and explained every facet of the vehicle. It made this purchase a breeze. I'd highly recommend Greg to anyone. More
by John Harden
Employees Worked With
Greg Sconzo
August 22, 2017
Excellent Service! Transparent and honest. David gave me complete details of the car and explained why I should go for it. Re-sonable pricing and great customer satisfaction is guaranteed. The David gave me complete details of the car and explained why I should go for it. Re-sonable pricing and great customer satisfaction is guaranteed. The moment a question strikes your mind, they will be explaining what you are actually thinking about. More
by Raghav
Employees Worked With
Chelsea Magowan, David J. Rojas, Clara Williamson
August 21, 2017
Excellent. For the second time we have purchased an excellent used car through Zak. Very happy with the. Ew vehicle. We like and trust Zack and recommend him hig For the second time we have purchased an excellent used car through Zak. Very happy with the. Ew vehicle. We like and trust Zack and recommend him highly. More
by BEc6qdtWwfp0jYgOKvTw6Q9QIW70ox+ZqL+dpAlgibs=
Employees Worked With
Zak Asad
