Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

Audi Rancho Mirage

Rancho MIrage, CA

Overview
Employees
Reviews
Vehicles
4.7
244 Reviews
Audi Rancho Mirage delivers a luxury automotive experience tailored to drivers throughout the Coachella Valley and beyond. Our team is committed to providing a transparent, personalized approach to every interaction, whether you’re shopping for a new Audi, exploring Audi Sport performance models, or servicing your vehicle with factory-trained technicians. We pride ourselves on creating long-term relationships built on trust, professionalism, and attention to detail. From Palm Springs to Indian Wells, La Quinta, and Rancho Mirage, Audi enthusiasts choose our dealership for a modern retail experience that reflects the sophistication of the Audi brand. As part of indiGO Auto Group, Audi Rancho Mirage is proud to represent a collection of world-class luxury automotive retailers focused on exceptional client experiences.
Contact Dealership

71265 Highway 111

Rancho MIrage, CA

92270

Directions

By Type

Showing 244 reviews

October 06, 2022

Extremely efficient and friendly. Made the process easy and informative Both gentlemen were very helpful More

by Complimentsltd
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rick and Brian
Report | Print
Oct 10, 2022 -

Audi Rancho Mirage responded

Thank you for choosing Audi Rancho Mirage. I'm glad to hear Rick and Brian were able to provide you with excellent customer service. We aim to make the car buying process as smooth as possible and it sounds like they did just that. Thank you for your business and we hope to see you again soon!

October 06, 2022

It was a wonderful experience service advisor Lorena Martinez is very good and efficient returning calls and communicating More

by Art
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lorena Martinez
Report | Print
Oct 10, 2022 -

Audi Rancho Mirage responded

Thank you for your kind words about Audi Rancho Mirage, Art. We're happy to hear that our service advisor, Lorena Martinez, was able to provide you with excellent service and communication. We'll be sure to pass on your compliments to her. We hope you'll choose Audi Rancho Mirage for all of your future automotive needs. Thank you for choosing us!

October 06, 2022

Clean, efficient, friendly, diligent. The team did a great job! I look forward to my next service. More

by Krkruger513
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre
Report | Print
Oct 10, 2022 -

Audi Rancho Mirage responded

Thank you for your kind words, and for choosing Audi Rancho Mirage for your vehicle service needs. I am pleased to hear that our team delivered excellent service and that you are looking forward to your next visit. We appreciate your business and look forward to seeing you again soon.

October 05, 2022

The work they do is fine but it’s more expensive here than other dealerships. I actually call other Audi dealers to see what they would charge. Also, every time I take my car in they recommend something More

by Pjacobson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lorena
Report | Print
Oct 10, 2022 -

Audi Rancho Mirage responded

Thank you for choosing Audi Rancho Mirage. We're sorry to hear that our prices are higher than other dealerships and that you feel like we recommend unnecessary services. Our team strives to provide the best possible experience and service for our customers and we appreciate your feedback as it helps us improve. If there is anything we can do in the future to better serve you, please don't hesitate to let us know. Thank you for your business and we hope to see you again soon.

October 05, 2022

GREAT Dealer, sales and finance teams. .. Fair deal, knowledgeable and honest discussions (as previously experienced).... More

by vincentbattaglia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy, Chaya
Report | Print
Oct 10, 2022 -

Audi Rancho Mirage responded

Thank you for choosing Audi Rancho Mirage, Vincent. We're so glad to hear that you had a great experience with our dealership, from sales and finance to the final purchase. It's wonderful to know that we were able to meet your expectations and provide you with an honest and fair deal. We hope you'll come back and visit us again in the future!

October 04, 2022

The Audi service department is very knowledgeable, professional, and customer service focused. They identified the problem , accurately estimated the cost, and repaired the vehicle in the promised ti More

by patrick.condon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lorena is a great representative of the dealership
Report | Print
Oct 10, 2022 -

Audi Rancho Mirage responded

Thank you for choosing Audi Rancho Mirage, Patrick. We're grateful to have you as a customer and we appreciate the trust you've put in us by bringing your vehicle to our service department. We're happy to know that our team was able to accurately diagnose the issue and complete the repair in a timely manner. We hope you'll continue to choose Audi Rancho Mirage for all of your automotive needs.

October 03, 2022

Lorena was awesome in processing my car. Service was quick and affordable. Really pleased with service quality. More

by Michael-teague
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lorena
Report | Print
Oct 10, 2022 -

Audi Rancho Mirage responded

Thank you for choosing Audi Rancho Mirage, Michael. I'm glad to hear that you had a positive experience with Lorena and our service department. We strive to provide quick and affordable service to our customers and it sounds like we were able to do that for you. Thank you for your business and we hope to see you again soon.

October 03, 2022

They are always accommodating, helpful and super friendly. They explain what needs doing and what’s most important to get done. I trust them completely and couldn’t be happier. More

by jerbaus
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Josh, Leo and darn it I forget the woman’s name.
Report | Print
Oct 10, 2022 -

Audi Rancho Mirage responded

Thank you for choosing Audi Rancho Mirage, Jerbaus. I'm happy to hear that you have had a positive experience with our dealership and our team members, Josh & Leo. They will be pleased to know that they made a positive impression on you. We hope to continue providing an excellent experience for you and all of our customers in the future.

October 02, 2022

They charged with $350 for a oil change and $650 for a new battery that was still under warranty. Really took me to the cleaners. More

by garyj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason
Report | Print
Oct 10, 2022 -

Audi Rancho Mirage responded

Hello Gary, Thank you for choosing Audi Rancho Mirage and writing this review. I am sorry to hear that you were unhappy with the service you received. Our team strives to provide each customer with a quality experience and we are sorry that we did not meet your expectations. I would like to apologize for the inconvenience our team caused you and thank you for bringing this to our attention. We will be investigating what happened and reaching out to our team members involved. If there is anything further we can do for you, please do not hesitate to reach out. Sincerely, Audi Rancho Mirage

Oct 11, 2022 -

garyj responded

Will be writing a letter to Corp., think you might have taken advantage of my property manager.

October 02, 2022

Dealership was new beautiful everybody was friendly Ben are sales person was great took care of us immediately enjoyed the whole experience More

by Matyamsafai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lorena and Ben
Report | Print
Oct 10, 2022 -

Audi Rancho Mirage responded

Thank you for choosing Audi Rancho Mirage, Matyamsafai. We are so happy to hear that you had a great experience with our dealership and our sales team. We pride ourselves on providing excellent customer service and it is wonderful to know that we were able to meet your expectations. We hope to see you again in the future!

1
...
21
22
23
...
25