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Jackie Reyes
Jackie Reyes at Audi Rancho Mirage

Jackie Reyes

Professional Audi Service Advisor

Audi Rancho Mirage

71265 California 111
Rancho MIrage, CA 92270

5.0
45 Reviews
5.0

45 Reviews

Write a Review

Dealership Experience

13 yrs, 6 mos

Industry Experience

13 yrs, 6 mos

Languages Spoken

Spanish Spanish

45 Reviews of Jackie Reyes

May 12, 2026

Dealership Rating
Employee Rating

Jackie, my service advisor, was great in keeping me informed every step of the way. More

by Tomm15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 10, 2026

Dealership Rating
Employee Rating

Jacqueline Reyes provided excellent service. My battery, that was still under warranty, was replaced. When completed my car was delivered to a nearby location. More

by Kmac4421
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 12, 2026

Audi Rancho Mirage responded

Thank you for your kind review of Audi Rancho Mirage. We’re delighted to hear Jacqueline Reyes provided excellent service and ensured your warranty battery replacement was handled smoothly and conveniently. Delivering exceptional Audi service with added convenience for our customers is always our goal, and we truly appreciate your support of Audi Rancho Mirage!

May 07, 2026

Dealership Rating
Employee Rating

Everyone was amazing. Special THANKS to the ladies Jaqueline Reyes and Lorena. Also thank you to the Service Techs that worked on my vehicle. Happy and proud Audi owner an More

by emocuta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lorena Martinez , The Vehicle Technicians , thank you

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May 12, 2026

Audi Rancho Mirage responded

Thank you for your wonderful review of Audi Rancho Mirage. We’re thrilled to hear Jacqueline Reyes, Lorena, and our service technicians provided such an amazing experience while taking care of your vehicle. Delivering exceptional Audi service and creating happy, loyal customers is always our goal, and we truly appreciate your support of Audi Rancho Mirage. We look forward to welcoming you back again in the future!

May 02, 2026

Dealership Rating
Employee Rating

Every one I have worked with here is thoughtful helpful and goes out of their way to provide the best customer service and car service possible More

by WSK Sunnyland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Fitzpatrick, Matt Milligan, Jeremy Valantine, Chad Ingram, Lorena Martinez, Jason Preston, Crystal Bocanegra

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May 12, 2026

Audi Rancho Mirage responded

Thank you for your wonderful review of Audi Rancho Mirage. We’re thrilled to hear every member of our team has been thoughtful, helpful, and dedicated to providing the best possible customer and vehicle service experience. Delivering exceptional Audi care and personalized service is always our goal, and we truly appreciate your continued support of Audi Rancho Mirage.

April 27, 2026

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Employee Rating

I was pleased and so happy with the service and all recommendations that my advisor provided More

by Claudio Gomez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 29, 2026

Audi Rancho Mirage responded

Thank you, Claudio, for your 5-star review of Audi Rancho Mirage. We’re glad to hear you were pleased with the service and found your advisor’s recommendations helpful. Providing knowledgeable, customer-focused Audi service is always our goal.

April 27, 2026

Dealership Rating
Employee Rating

Jacqueline was personable, efficient and very responsive. Great communications and the text service to update me was great. Thank you More

by louisweltman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 29, 2026

Audi Rancho Mirage responded

Thank you for your 5-star review of Audi Rancho Mirage. We’re glad to hear Jacqueline provided personable, efficient, and responsive service, and that you found the communication and text updates helpful. Delivering a seamless and well-communicated Audi service experience is always our goal.

April 26, 2026

Dealership Rating
Employee Rating

I have had my last two Audi’s serviced at Audi Rancho Mirage - Service Dept and even though I did not purchase the cars from that dealership their service department is as good or better than any other d More

by Alh7711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lorena Martinez

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Apr 29, 2026

Audi Rancho Mirage responded

Thank you for your 5-star review of Audi Rancho Mirage. We’re honored to be your service destination for your Audi vehicles and thrilled to hear our team consistently delivers timely, flexible, and high-quality service. Providing a convenient and reliable Audi service experience is always our goal!

April 25, 2026

Dealership Rating
Employee Rating

Everyone was helpful and friendly. Communication was excellent and the car service was completed in a timely manner. More

by mckenziedavidsonh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lorena Martinez, Jason Preston, Crystal Bocanegra

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Apr 29, 2026

Audi Rancho Mirage responded

Thank you for your 5-star review of Audi Rancho Mirage. We’re glad to hear our team was helpful and friendly, with excellent communication and timely service. Delivering a smooth and efficient Audi service experience is always our goal!

April 24, 2026

Dealership Rating
Employee Rating

Jacqueline was so helpful. Efficient and professional when I brought my Q3 in for service. More

by mts2desert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lorena Martinez

Report | Print
Apr 29, 2026

Audi Rancho Mirage responded

Thank you for your 5-star review of Audi Rancho Mirage. We’re glad to hear Jacqueline provided efficient and professional service while taking great care of your Q3. Delivering a smooth and high-quality Audi service experience is always our goal!

April 23, 2026

Dealership Rating
Employee Rating

My service , agent Jackie was was very friendly and knowledgeable. She estimated at the cost. More

by palmspringsalec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lorena Martinez

Report | Print
Apr 29, 2026

Audi Rancho Mirage responded

Thank you for your 5-star review of Audi Rancho Mirage. We’re glad to hear Jackie provided friendly, knowledgeable service and clear cost expectations. Delivering transparent and professional Audi service is always our goal.

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