Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Jackie Reyes
Jackie Reyes at Audi Rancho Mirage

Jackie Reyes

Professional Audi Service Advisor

Audi Rancho Mirage

71265 California 111
Rancho MIrage, CA 92270

4.9
68 Reviews
4.9

68 Reviews

Write a Review

Dealership Experience

13 yrs, 8 mos

Industry Experience

13 yrs, 8 mos

Languages Spoken

Spanish Spanish

68 Reviews of Jackie Reyes

July 21, 2026

Dealership Rating
Employee Rating

Everything was handled efficiently and professionally. I trust the staff and technicians and I highly recommend Audi Rancho Mirage More

by NormaGlaser1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 21, 2026

Audi Rancho Mirage responded

We’re delighted our technicians provided professional, efficient care for your Audi. Thank you for trusting our team and recommending us. We look forward to serving you again.

July 18, 2026

Dealership Rating
Employee Rating

Everyone I dealt with was so nice. Service was completed promptly and my car is perfect again! More

by lizf227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 18, 2026

Audi Rancho Mirage responded

Jackie and the team appreciate you letting us know how friendly everyone was. We’re glad the work on your Audi Q3 was completed promptly and that it’s running perfectly again. Thanks for sharing your experience.

July 16, 2026

Dealership Rating
Employee Rating

Great service. They found an AC problem that was important to me especially when it’s 107 degrees out! Staff is friendly More

by akavito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lorena Martinez, Jason Preston , Crystal Bocanegra

Report | Print
Jul 16, 2026

Audi Rancho Mirage responded

Delighted that our friendly team pinpointed the AC issue in your Audi A3 during this scorching weather. Staying cool is essential in these temperatures. We appreciate your feedback.

July 14, 2026

Dealership Rating
Employee Rating

Everyone I came in contact with was very friendly and helpful. From Jackie in service to Drew in sales and Andy in finance….all lead by Jeremiah! Not my first time working with Jeremiah. You’re my go to More

by Rg241
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Valantine, Andrew Guzman, Lorena Martinez

Report | Print
Jul 14, 2026

Audi Rancho Mirage responded

We’re so glad Jackie in service, our sales team, and Andrew in finance provided friendly, helpful support under Jeremy’s guidance. We appreciate that you brought in your Audi Q5 Sportback for service and even drove off in a new car. Thank you for trusting us again; we look forward to your next visit.

July 11, 2026

Dealership Rating
Employee Rating

Very friendly and efficient group of people at Rancho Mirage Audi. Makes taking my car there very easy More

by Jared.davila34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 11, 2026

Audi Rancho Mirage responded

Thank you for the five-star review. We’re happy our team made servicing your Audi Q5 so easy and welcoming. We appreciate your trust and look forward to assisting you again.

July 10, 2026

Dealership Rating
Employee Rating

Great service and staff made experience effortless. They really do a great job at Audi of Rancho Mirage More

by alopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lorena Martinez

Report | Print
Jul 10, 2026

Audi Rancho Mirage responded

Thank you for sharing how effortless your Audi Q5 service was. We’re glad our team’s attention made the experience smooth. We look forward to helping you again.

July 07, 2026

Dealership Rating
Employee Rating

It was a great experience, friendly, courteous, the check in was quick and easy and service was done in a timely manner. I would highly recommend this dealership! More

by DAVIDMSTYLIST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 07, 2026

Audi Rancho Mirage responded

Thank you for sharing your experience. We’re glad Jackie and our team made your Audi S5 check-in smooth and had the service completed promptly. We appreciate your recommendation and look forward to assisting you again.

June 30, 2026

Dealership Rating
Employee Rating

Great customer service, my wife was very happy and please how Jacky took care of her, they have very professional workers More

by sandoval406
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 30, 2026

Audi Rancho Mirage responded

It’s great to hear that Jackie provided attentive care for your wife and that our team’s professionalism impressed you during your Audi Q5 service. Thank you for sharing your experience, and we look forward to assisting you again.

June 27, 2026

Dealership Rating
Employee Rating

Service department has always been accommodating, polite, professional and thorough in explaining issues and quoting estimates. More

by Dplaier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose….inspectin

Report | Print
Jun 27, 2026

Audi Rancho Mirage responded

Thank you for highlighting our accommodating, polite, and professional service. Jackie and the team are glad the explanations and estimates for your Audi Q5 were clear and thorough. We look forward to assisting you again.

June 26, 2026

Dealership Rating
Employee Rating

Delightful team at Audi Rancho Mirage made me feel special. Highly qualified service team resolved my mechanical issue promptly. More

by Carkellclarke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lorena Martinez , Crystal Bocanegra

Report | Print
Jun 26, 2026

Audi Rancho Mirage responded

It’s fantastic to hear our service specialists got your Audi back in top shape promptly. We’re glad the team made you feel special throughout the process. Thank you for sharing your experience.

1
2
...
7

Dealership Inventory (137 Vehicles)

used 2023 Audi RS 6 Avant car, priced at $111,955
2023 Audi RS 6 Avant
used
Mythos Black Metallic exterior
Automatic
All-wheel Drive
$111,955
View Details
used 2026 Audi Q3 car, priced at $48,981
2026 Audi Q3
used
Glacier White Metallic exterior
Automatic
All-wheel Drive
$48,981
View Details
used 2025 Audi A6 e-tron car, priced at $47,864
2025 Audi A6 e-tron
used
Mythos Black Metallic exterior
Automatic
All-wheel Drive
$47,864
View Details
new 2026 Audi S5 car, priced at $71,031
2026 Audi S5
new
Mythos Black Metallic exterior
Automatic
All-wheel Drive
$71,031
View Details
new 2026 Audi A8 car, priced at $106,660
2026 Audi A8
new
sebring black crystal effect exterior
Automatic
All-wheel Drive
$106,660
View Details
used 2023 Audi Q7 car, priced at $35,337
2023 Audi Q7
used
Mythos Black Metallic exterior
Automatic
All-wheel Drive
$35,337
View Details
View All Inventory