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Jackie Reyes
Jackie Reyes at Audi Rancho Mirage

Jackie Reyes

Professional Audi Service Advisor

Audi Rancho Mirage

71265 California 111
Rancho MIrage, CA 92270

4.9
80 Reviews
4.9

80 Reviews

Write a Review

Dealership Experience

13 yrs, 9 mos

Industry Experience

13 yrs, 9 mos

Languages Spoken

Spanish Spanish

80 Reviews of Jackie Reyes

August 15, 2026

Dealership Rating
Employee Rating

Always a pleasure with all of the staff at Audi of Rancho Mirage. Everyone is most helpful, considerate, and knowledgeable regarding the service and Sales of Audi‘s Most definitely recommend Audi of Ra More

by Leah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lorena Martinez, Jason Preston , Andy and David are always very professional and answer all of my questions

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Aug 15, 2026

Audi Rancho Mirage responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Audi Rancho Mirage!

August 15, 2026

Dealership Rating
Employee Rating

Always courteous and efficient. The finance manager still remembers me, a year later! Great service overall More

by kimberlydavis107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lorena Martinez

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Aug 15, 2026

Audi Rancho Mirage responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

August 10, 2026

Dealership Rating
Employee Rating

Fast, efficient, friendly, professional. Always helful, accomodating, and informative. All the staff is welcoming and the work is top notch. More

by james_laque
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lorena Martinez

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Aug 10, 2026

Audi Rancho Mirage responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

August 07, 2026

Dealership Rating
Employee Rating

Jackie and the staff at the Audi dealership was very friendly and responsive to my requests. More

by mswaincpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 07, 2026

Audi Rancho Mirage responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Audi Rancho Mirage are glad to have you as a customer.

August 07, 2026

Dealership Rating
Employee Rating

Lorena is great to work with. This was a scheduled service call plus fixing up the wheel scuffs and scratches. She scheduled a time so I could get a loaner. If no loaner is need More

by asmith
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lorena Martinez, Jason Preston

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Aug 07, 2026

Audi Rancho Mirage responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Audi Rancho Mirage.

August 06, 2026

Dealership Rating
Employee Rating

Great service. Kept me informed of details and provides great updates via text and wrbdite More

by Toddr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 07, 2026

Audi Rancho Mirage responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 05, 2026

Dealership Rating
Employee Rating

Amables y muy atentos me encantó el servicio y todo muy limpio muchas gracias los recomiendo ampliamente More

by mistyclaudia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lorena Martinez, Jason Preston

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Aug 05, 2026

Audi Rancho Mirage responded

We’re glad you found our service attentive and our facility spotless when caring for your Audi Q7. Hearing that you highly recommend us means a lot to our service team.

July 31, 2026

Dealership Rating
Employee Rating

Friendly and accommodating service staff. They made my first experience with Rancho Mirage Audi a breeze! More

by jencow43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lorena Martinez

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Jul 31, 2026

Audi Rancho Mirage responded

Delighted to hear our service team made your first Audi e-tron appointment so smooth. We appreciate you trusting us with your vehicle. We look forward to assisting you with any future service needs.

July 31, 2026

Dealership Rating
Employee Rating

Very detailed service. I highly recommend this dealership. Jackie was thoughtful and kept in touch on everything More

by davidspirt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 31, 2026

Audi Rancho Mirage responded

We appreciate your recommendation and the kind words about our detailed service. It’s great to hear Jackie’s attentiveness and frequent updates made servicing your Audi Q7 seamless. We look forward to helping you again.

July 30, 2026

Dealership Rating
Employee Rating

great experience! knowledgeable and helpful group, super welcoming and a very straightforward and efficient purchase experience. would definitely come to this dealersh More

by nicolesamaralieberman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bryan Fitzpatrick, Jeremy Valantine, Wilson Pinkstaff, Erin Pinagayao, Bernice Vasquez

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Jul 31, 2026

Audi Rancho Mirage responded

It’s wonderful to hear our knowledgeable and welcoming team made your used Audi A5 purchase straightforward and efficient. We’re glad you felt right at ease throughout the process. We look forward to assisting you again in the future.

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