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Audi Rancho Mirage
Rancho MIrage, CA
75 Reviews
Dealerships need five reviews in the past 24 months before we can display an overall rating.
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75 Reviews of Audi Rancho Mirage
October 25, 2022
Service department rocks! !! They are prompt and always go out if their way to accommodate my vehicle’s needs. Highly recommend for service!!! !! They are prompt and always go out if their way to accommodate my vehicle’s needs. Highly recommend for service!!! More
by Shana
Employees Worked With
Jason, Lorena, Leo
Helpful October 24, 2022
Brought my vehicle in for an oil change and asked for software update on the MMI and now nothing works - no navigation and no driver assistance features. They had the car for two days, and was delivered software update on the MMI and now nothing works - no navigation and no driver assistance features. They had the car for two days, and was delivered back to me without checking their work More
by mrcreem
Employees Worked With
Jason
October 24, 2022
Excellent service and professionalism, Lorena goes above and beyond every time with a friendly smile and attitude. Thank you service team at Audi Rancho Mirage. and beyond every time with a friendly smile and attitude. Thank you service team at Audi Rancho Mirage. More
by kage.0820
Employees Worked With
Lorena Martinez
October 22, 2022
Went in for the an oil change and service as required, the Milage on my Q3 is just under 19,000 miles, I was told that I need my tires changed. Shouldn’t tires last at least 40,000 miles?? I asked to hav the Milage on my Q3 is just under 19,000 miles, I was told that I need my tires changed. Shouldn’t tires last at least 40,000 miles?? I asked to have my tires rotated and they were not… reason, because they need to be changed. My front brakes are making a grinding sound I was told that they needed to be changed the last time I was in… this time I was told they are ok. They are NOT ok! The car was not cleaned inside even though I keep it neat, it was just washed outside. More
by pjmlhomeca2015
Employees Worked With
Jason Preston
October 22, 2022
I had an excellent experience with my 60k service today. Jason was efficient and courteous, I got the loaner I needed, service was done on time and they identified and performed a much needed tire rotation Jason was efficient and courteous, I got the loaner I needed, service was done on time and they identified and performed a much needed tire rotation. Thank you! More
by msharp
Employees Worked With
Jason
October 20, 2022
The service team is fantastic, however, the sales group is not attentive or helpful. I am on my 3rd Q series. The most recent, I went in and asked about a new Q7. They had a dark one but I wanted white. I is not attentive or helpful. I am on my 3rd Q series. The most recent, I went in and asked about a new Q7. They had a dark one but I wanted white. I asked about transferring one from another dealership which he said no to. So, again, I called the dealership in Austin. They transferred one in from Ft. Worth, I flew down and picked it up the next week. Sales should look at the service group(especially Lorena) to see how to deal with customers. More
by Newton
Employees Worked With
Lorena
