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Audi Rancho Mirage

Rancho MIrage, CA

4.6
75 Reviews

71265 California 111

Rancho MIrage, CA

92270

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75 Reviews of Audi Rancho Mirage

October 13, 2022

Walk-in current Audi customer who already reviewed on line with Indio-direct - including monthly leasing information nothing changed at dealership. No additional incentives (all advertised Costo Auto More

by Dpmarkling
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrew Guzman
Nov 28, 2022 -

Audi Rancho Mirage responded

Thank you for your loyalty to Audi Rancho Mirage. I'm sorry that our dealership did not live up to your expectations during your recent visit. Our team strives to provide an exceptional experience for each and every customer, and it sounds like we fell short on this occasion. I would like to apologize for any inconvenience or frustration that our team caused you. We will work to correct the issues you experienced and make sure that we do better in the future. If there is anything we can do to assist you with your Audi ownership in the future, please don't hesitate to let us know. We appreciate your business and look forward to serving you again in the future.

October 12, 2022

Work was handled by Leo machuca. His assistance was great. He is a valuable asset to Audi Rancho mirage. I thank he and Audi for all their assistance More

by elliotk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leo machuca
Oct 20, 2022 -

Audi Rancho Mirage responded

Thank you for choosing Audi Rancho Mirage, Elliot. I'm glad to hear that Leo Machuca was able to provide great assistance and that you're thankful for all his help. We appreciate your business and are happy to have him on our team!

October 11, 2022

I use dealers exclusively for my auto maintenance. Rancho Mirage Audi has proven very reliable although somewhat expensive. I will continue to use this dealership. More

by paulhonorof
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Vives
Oct 20, 2022 -

Audi Rancho Mirage responded

Thank you for choosing Audi Rancho Mirage, Paul. We're happy to hear that we've been meeting your needs and providing quality service. Our dealership team is passionate about Audi vehicles and we're committed to providing an exceptional experience for each and every one of our customers. Thank you for your loyalty and we hope to continue serving you in the future.

October 10, 2022

Excellent follow up and efficient and thoughtful service. Anticipating customer needs and going the extra mile is standard here. More

by Hhhggggg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lorena Martinez
Oct 20, 2022 -

Audi Rancho Mirage responded

Thank you for choosing Audi Rancho Mirage. We're glad to hear that you had a positive experience and our team was able to meet your needs. It is our goal to provide excellent customer service and we're happy to know that we were able to do so in your case. If there is anything else we can do for you in the future, please don't hesitate to let us know. We appreciate your business and look forward to serving you again in the future.

October 10, 2022

Customer focused, professional and courteous. A friendly atmosphere and value their customers, always know I will get great servicr More

by Dottiefromm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre Vives
Oct 21, 2022 -

Audi Rancho Mirage responded

Thank you for choosing Audi Rancho Mirage, Dottie. We're so happy to read that you had a great experience and our team was able to exceed your expectations. It is because of customers like you that we love coming to work every day! We hope to see you again soon.

October 08, 2022

My sales representative was absolutely perfect. His name is Jeremy and we are so pleased with him and all he did for us. Bryan the sales manager for Audi Rancho Mirage is amazing in every way too. More

by Hylandhogan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Bryan
Oct 10, 2022 -

Audi Rancho Mirage responded

Thank you for choosing Audi Rancho Mirage! We're so glad Jeremy was able to help make your purchase a great experience and that Bryan was able to provide excellent customer service. We hope you enjoy your new electric vehicle and please don't hesitate to reach out if you have any questions or need assistance with it in the future. Thank you for being a part of the Audi family!

October 07, 2022

Audi Rancho Mirage has been very professional and communicative before, during and after my service appointments. I am pleased with the work and experience. More

by Chrishmodern
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
Oct 10, 2022 -

Audi Rancho Mirage responded

Thank you for your kind words, Chris. We're happy to hear that you've had a positive experience with our team and that the work we've done on your Audi has met your expectations. We hope you'll continue to choose us for all of your future service needs.

October 06, 2022

Customer Service by Lorena Martinez is as good as it gets. She is A+++ ! Rick Ruby More

by Fruby3035
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lorena Martinez
Oct 10, 2022 -

Audi Rancho Mirage responded

Thank you for your kind words about our team here at Audi Rancho Mirage, Rick. Lorena Martinez is a valuable member of our staff and we're happy to know that she was able to provide excellent customer service during your visit. Thank you for the opportunity to recognize her efforts. We hope you'll visit us again in the future and thanks for choosing Audi Rancho Mirage.

October 06, 2022

Great service and overall experience. Was in and out very quickly and everyone was very friendly. More

by Heath Brown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lorena Martinez
Oct 10, 2022 -

Audi Rancho Mirage responded

Thank you for choosing Audi Rancho Mirage, Heath! I'm glad to hear that you had a great experience and our team was able to take care of you quickly. We appreciate your business and hope to see you again soon.

October 06, 2022

It was a wonderful experience service advisor Lorena Martinez is very good and efficient returning calls and communicating More

by Art
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lorena Martinez
Oct 10, 2022 -

Audi Rancho Mirage responded

Thank you for your kind words about Audi Rancho Mirage, Art. We're happy to hear that our service advisor, Lorena Martinez, was able to provide you with excellent service and communication. We'll be sure to pass on your compliments to her. We hope you'll choose Audi Rancho Mirage for all of your future automotive needs. Thank you for choosing us!

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