Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,186 Reviews of Audi Riverside - Service Center
Sort by
January 27, 2023
Stacy Samuel was awesome to work with. I had a check engine light on that Ontario couldn't figure out. It was off when I left Ontario and it came back on the next morning. Highly frustr I had a check engine light on that Ontario couldn't figure out. It was off when I left Ontario and it came back on the next morning. Highly frustrated, I called to schedule an appointment, as Ontario said if it come on again just bring it back. They couldn't fit me in for 4 days. I booked an appointment in Riverside and Stacy helped me out. She was very attentive and followed up like I have never experienced. When Riverside was having trouble figuring out the issue Stacy realized I couldn't sit in the lobby all day and got me a loaner. So far so good. The check engine light is still off. Stacey continues to follow up to confirm the problem was resolved. 10 out of 10 in Riverside because of Stacy. I will be coming back because of Stacy Samuel! More
by Michael Day
January 27, 2023
The associate name Peter was very professional on handling my issues. He was over and above what I expected. Thank you for taking care of my needs in a timely manner. handling my issues. He was over and above what I expected. Thank you for taking care of my needs in a timely manner. More
by Ben.fort
Employees Worked With
January 26, 2023
Stacy Samuel is an asset to Walter's Audi. She is always ready to help in a very open and professional way. I truly appreciate the care she always takes with me and my A4. I highly recommend h She is always ready to help in a very open and professional way. I truly appreciate the care she always takes with me and my A4. I highly recommend her, and Walter's! More
by Mike
Employees Worked With
January 26, 2023
Prompt and professional service with a smile. Comfortable waiting area. Stacy was helpful and informative. Comfortable waiting area. Stacy was helpful and informative. More
by dv
Employees Worked With
January 26, 2023
Appointment setting great. Greeting great. Communication great. Service rep Peter Yonus did a great job. Greeting great. Communication great. Service rep Peter Yonus did a great job. More
by Lancehairgrove
January 21, 2023
Service your vehicle here is an awesome experience. They have a comfortable lounge to wait for your vehicle. Stacy (service advisor) is very helpful in answering all my questions. They have a comfortable lounge to wait for your vehicle. Stacy (service advisor) is very helpful in answering all my questions. More
by quesmax
Employees Worked With
January 21, 2023
Stacy is a truly caring and professional service advisor for Walters Audi. She definitely raises the bar on customer satisfaction. I cannot thank Stacy enough! for Walters Audi. She definitely raises the bar on customer satisfaction. I cannot thank Stacy enough! More
by Mario A
Employees Worked With
January 17, 2023
The service personnel at Walter’s Audi are always professional, knowledgeable, and courteous. Stacey Samuel is the BEST ! professional, knowledgeable, and courteous. Stacey Samuel is the BEST ! More
by Gordo
