Walter's Audi in Riverside has great customer service.
They are very accommodating and very fast. Peter Younes helped me . I was 2 hrs early and had to be somewhere. He got in and out fast with a loaner.
They are very accommodating and very fast. Peter Younes helped me . I was 2 hrs early and had to be somewhere. He got in and out fast with a loaner. They are the best.
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by Nicholetatum12
Service Price Transparency
Apr 29, 2024 -
Walter's Audi responded
Nichole,
Thank you so much for leaving Peter this positive review! We are glad to hear that Peter took great care of you and your automotive needs. We are happy to know that he was very accommodating and very fast. Please do not hesitate to let us know how we may be of further service to you.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
John Scholz - General Manager
For being a luxury car dealership, I expect more service
as of having a loaner available at all times and also the type of loaner the customer needs of possible. More communication and telling the customer
as of having a loaner available at all times and also the type of loaner the customer needs of possible. More communication and telling the customer every detail what's going on.
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by claymay21
Service Price Transparency
Apr 05, 2024 -
Walter's Audi responded
Thank you for the great feedback here and I agree with everything you said. The challenge is that we have a finite amount of loaners and although we have plenty available for a usual flow of customers; in extreme rare occasions if someone comes in without an appointment or if a service goes longer than expected we might have this challenge. I’d love to speak to you more about this but I can’t locate your service record and contact information based on your name here. Would you please give me a call?
John Scholz
General Manager
Walter’s Audi
(951) 441-6183
The visit was pleasant and informative.
The service agent was accommodative and helpful. The show room looks great.
The service agent was accommodative and helpful. The show room looks great.
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by rick_pham
Mar 08, 2024 -
Walter's Audi responded
Rick,
We are grateful for you leaving us this extraordinary review! We are thrilled to hear that our team took phenomenal care of you and could provide you with thorough and efficient service. We are pleased to know that they were accommodative and helpful. We hope to see you again the next time your vehicle needs service.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
John Scholz - General Manager
Service advisor is knowledgeable and helpful.
We were treated with respect and everyone was very welcoming
We were treated with respect and everyone was very welcoming
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by addandnao
Mar 04, 2024 -
Walter's Audi responded
Addan,
Providing quality and efficient service is so important to us here at Walter's Audi and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they were knowledgeable, helpful, very welcoming and treated you with respect. Please do not hesitate to give us a call if you ever have any questions or concerns.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
John Scholz - General Manager
Peter Younes is my go-to person at Walter's Audi.
For over a year, Peter is always ensuring a great customer service experience. He's knowledgable, professional, courteous and always has a great atti
For over a year, Peter is always ensuring a great customer service experience. He's knowledgable, professional, courteous and always has a great attitude. I appreciate his attention to detail and friendliness whenever I visit the dealership. Repeat business is always due to great customer service - which I receive every time I visit. Thank you Peter.
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by R Santiago
Service Price Transparency
Jan 26, 2024 -
Walter's Audi responded
R Santiago,
Thank you so much for leaving Peter this amazing review! We are glad to hear that Peter took great care of you and your automotive needs. We are happy to know that he was knowledgeable, professional and courteous. Please do not hesitate to let us know how we may be of further service to you.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
John Scholz - General Manager
I am so thank for Peter Younes.
He certainly is the best auto service technician I've ever had. He's always honest and upfront about the repairs my car needs, and he never tries to
He certainly is the best auto service technician I've ever had. He's always honest and upfront about the repairs my car needs, and he never tries to sell me on unnecessary work. He's also very knowledgeable and skilled, and he always gets the job done right. I've taken my EV to Walter's Audi for a variety of service and maintenance needs. Peter has always done a great job, and my car has always been running smoothly and in a pristine manner.d In addition to being a great technician, Peter is also a very friendly and personable guy. He always takes the time to explain the repairs to me in detail, and he's always happy to answer any questions I have. I highly recommend Walter's Audi and Peter Younes to anyone looking for a reliable and honest dealership. He's the best!
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by mark3110
Service Price Transparency
Other Employees Tagged:
Sam Kashani
Nov 27, 2023 -
Walter's Audi responded
Mark,
Thank you so much for leaving Peter this stunning review and recommendation! We are glad to hear that Peter took great care of you and your automotive needs. We are happy to know that he was very knowledgeable and skilled. We hope to see you again the next time your vehicle needs service.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
John Scholz - General Manager
Peter Younes was awesome as my Service Rep.
for the service completed on my car. He walked through what was expected during my 20k check as well as options to include or deleted (that option wa
for the service completed on my car. He walked through what was expected during my 20k check as well as options to include or deleted (that option was very well appreciated).
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by Speechie2
Service Price Transparency
Nov 02, 2023 -
Walter's Audi responded
Providing quality and efficient service is so important to us here at Walter's Audi and we are glad that Peter's efforts could meet your satisfaction! We are pleased to know that he went over what to expect during your service visit and even showed you options to include or remove from your service. Please do not hesitate to let us know how we may be of further service to you.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
John Scholz - General Manager
Same day walk in appointment fast friendly great
experience for being my first time using their service department
experience for being my first time using their service department
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by Amartinez8411
Service Price Transparency
Oct 21, 2023 -
Amartinez8411 responded
Thanks
Oct 23, 2023 -
Walter's Audi responded
Thank you for sharing the positive experience you had with us here at Walter's Audi! Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to assist you in any way possible. We hope that you continue to choose us for all of your future automotive needs!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
John Scholz - General Manager
James Roacha takes good care of my car and ensures my car
is washed thoroughly each time. Good, honest service adviser! James Roacha always gets me in quickly, the prices are great, and the waiting area is
is washed thoroughly each time. Good, honest service adviser! James Roacha always gets me in quickly, the prices are great, and the waiting area is really nice and comfy. Thank you James!
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by planter.fears_0s
Service Price Transparency
Oct 19, 2023 -
Walter's Audi responded
Thank you so much for leaving James this positive review! We are glad to hear that James consistently takes great care of you and your automotive needs. We appreciate your continued business with us here at Walter's Audi. We look forward to continue serving you and your future automotive needs for many years to come.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
John Scholz - General Manager
I have full trust and confidence in Walter Audi’s service
department team. They have supported my Audi’s preventive maintenance needs every time it needed it. Specifically, Peter Younes always goes above a
department team. They have supported my Audi’s preventive maintenance needs every time it needed it. Specifically, Peter Younes always goes above and beyond to ensure my car is properly serviced at a fair and competitive price. Request his assistance to support your Audi automobile needs!
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by bart.darnell
Service Price Transparency
Oct 04, 2023 -
Walter's Audi responded
Bart,
We are grateful for you leaving Peter this amazing review and recommendation! We are thrilled to hear that Peter took great care of you and your automotive needs. We appreciate your continued business with us here at Walter's Audi. Please do not hesitate to let us know how we may be of further service to you.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
John Scholz - General Manager