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Audi Riverside - Service Center

Riverside, CA

4.9
1,186 Reviews

1,186 Reviews of Audi Riverside - Service Center

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December 30, 2022

Been doing business with Walterx for over 20 years. On my 5th Audi. Stacy, my service assistant has been with me the entire time. She creates the best atmosphere there. More

by john
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2023 -

Audi Riverside responded

John, Thank you so much for your excellent review! We are honored by your continued business, and we are delighted that Stacy consistently takes great care of you and your Audi. It is our pleasure to assist you in any way possible. Please do not hesitate to let us know how Stacy and the team may be of further service to you in the future. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi - General Manager

December 30, 2022

Alex Ortiz was very helpful and as a result we had a very productive discussion about tires and other aspects of my vehicle. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz
Jan 03, 2023 -

Audi Riverside responded

Jim, Thank you for leaving Alex this positive review! We are happy to hear that he could provide you with a smooth and informative experience. It is our pleasure to serve you and your Audi needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi - General Manager

December 30, 2022

Alex in the service department is an absolute gem. Top quality service and treats clients like royalty. More

by melody1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz
Jan 03, 2023 -

Audi Riverside responded

Melody, Thank you for taking the time to leave Alex this wonderful review! We are delighted that he could provide you with the A+ service that you so much deserve. It is our pleasure to assist you in any way possible. We hope that you continue to choose Walter's Audi for all of your future automotive needs! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi - General Manager

December 22, 2022

SVC Advisor Ms Stacey was very helpful and answered all of questions concerning my R8 More

by quesmax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2022 -

Audi Riverside responded

Thank you so much for your positive review! We are happy to hear that Stacy took great care of you and your Audi R8. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi - General Manager

December 22, 2022

Christopher Ostman is the best, very professional, truthful and punctual , I appreciate his timely feedback. A man of intregrity More

by MMoore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Ostman
Dec 23, 2022 -

Audi Riverside responded

Thank you so much for your 5-star rating! We are so glad that Christopher could provide you with the quality care that you deserve. He will be delighted to hear of your very kind words and to know that you deeply value his service. If there is ever anything more that he and the team may help you with, please do not hesitate to give us a call! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi - General Manager

December 20, 2022

I was in the dealership for a back up camera recall. Stacy Sameul was a pleasure to work with! Attentive, friendly, professional and knowledgeable! Car loan gal also on top of her position and helpfu More

by Susan T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service tech Unknown
Dec 21, 2022 -

Audi Riverside responded

Susan, Thank you so much for your positive review! We are happy to hear that Stacy and the team took great care of you and your recall. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi - General Manager

December 19, 2022

Stacy Samuel has been my service rep on multiple visits. She has helped address several issues and I would not have anyone else work with me. More

by roospj
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Audi Riverside responded

Thank you for taking the time to leave Stacy this 5-star rating! We are honored that you continue to confide in us with your automotive needs, and we are so glad that she consistently takes great care of you. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi - General Manager

December 16, 2022

Peter Younes was an absolute pleasure to work with. He went above and beyond to make sure I was comfortable while getting my A3 serviced. Very transparent about the work that was needed vs. recommended More

by Jarid Taylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Younes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Audi Riverside responded

Jarid, Thank you for taking the time to leave Peter this positive review! Offering thorough and efficient service is so important to us, and we are glad that he provided you with nothing less. He will be delighted to hear of your kind words. We hope that you continue to choose us for all of your future Audi needs! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi - General Manager

December 13, 2022

Stacy Samuel has been my service rep several times and I could not feel more confident in her expertise which is very important to me since I have very little automotive knowledge. She is friendly and cheer More

by Mary Jo
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2022 -

Audi Riverside responded

Mary Jo, Thank you for taking the time to leave Stacy this wonderful review! We are so glad that she consistently takes great care of you throughout your visits! She will be honored to hear of your very kind words and to know that you deeply value her service. We hope that you continue to choose us for all of your future Audi needs. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi - General Manager

December 09, 2022

Very clean, organized dealership with plenty of staff to help with any of your questions or concerns. More

by alburger93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Luna
Dec 09, 2022 -

alburger93 responded

I’d like to thank Alejandro Luna for being an asset to keeping my car serviced and taken care of. Much appreciated!

Dec 12, 2022 -

Audi Riverside responded

Thank you so much for your wonderful review! We are happy to hear that Alejandro took great care of you throughout your visit. It is our pleasure to serve you and your Audi needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi - General Manager

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