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Audi Riverside - Service Center

Riverside, CA

4.9
1,186 Reviews

1,186 Reviews of Audi Riverside - Service Center

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December 08, 2022

Audi service was great as usual. Staci Samuel was a great help. She was competent, friendly, and knowledgeable. I also appreciated the car wash and cleaning. My car came back look More

by vmurash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2022 -

Audi Riverside responded

Thank you so much for your positive review! We are so glad that Stacy and the team could consistently provide you with top-notch service and that she made this experience with us no different. Our guests' satisfaction is our utmost priority. We hope to see you again the next time your Audi is ready for service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi - General Manager

Dec 09, 2022 -

vmurash responded

You’re welcome!

December 07, 2022

I had to bring my Audi A3 in for routine maintenance. Stacy and her service team were friendly and just simply amazing. More

by Jsousa30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2022 -

Audi Riverside responded

Thank you for your 5-star rating! We are happy to hear that Stacy and the team took great care of you and your Audi A3 throughout your visit. It is our pleasure to assist you in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi - General Manager

December 03, 2022

Always quick and easy! Let me know what was wrong and needed. No extra stuff. Wasn’t pushy! More

by Deetizze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Younes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Ostman
Dec 05, 2022 -

Audi Riverside responded

Thank you so much for your positive review! We are so glad that our team could provide you with a quick and efficient experience. Our guests' satisfaction is our utmost priority. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi - General Manager

December 02, 2022

Mr. Luna was very professional and personal. Vehicle was returned quickly and correct. Thank you More

by mcnunzio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luna
Dec 02, 2022 -

Audi Riverside responded

Thank you for leaving Alejandro this positive review! We are so glad that he could provide you with quality and efficient service. We hope to see you again the next time your Audi is ready for service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi - General Manager

December 02, 2022

Peter Younes was my service advisor. Explained well and p/u was a breeze. Thanks More

by lrpis411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Younes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2022 -

Audi Riverside responded

Thank you for choosing Walter's Audi and for your positive review! Offering thorough and efficient service is so important to u, and we are glad that Peter provided you with nothing less. It is our pleasure to serve you and your Audi needs in any way possible. please do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi - General Manager

November 29, 2022

I had such a great experience at your dealership. Alex Ortiz was my service advisor, and he was extremely knowledgeable and helpful in dealing with the issues I had with my vehicle. I will definitely More

by Cjsinclare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz
Nov 30, 2022 -

Audi Riverside responded

Thank you for choosing Walter's Audi and for your positive review! We are so glad that he could provide you with top-notch service throughout your visit. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi - General Manager

November 22, 2022

I absolutely love and appreciate the way I am cared for each time I take my car in. More

by Kristen V.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz
Nov 23, 2022 -

Audi Riverside responded

Kristen, Thank you for taking the time to leave us this 5-star review! We are so glad that or team could consistently provide you with the quality care that you deserve. Your satisfaction means so much to us. We hope that you continue to choose us for all of your future Audi needs! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi - General Manager

November 15, 2022

Alejandro Luna was amazing. It was my first visit. I will bring my Audi here forever... More

by C1fjack45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Luna
Nov 16, 2022 -

Audi Riverside responded

Thank you for sharing the positive experience you had with Alejandro! We are so glad that he took great care of you and your Audi. It is an honor to have your confidence and loyalty. Please do not hesitate to let us know how we may be of further service to you in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi - General Manager

November 09, 2022

Great experience with my first service appointment. Knowledgeable and friendly service representative. The atmosphere is relaxing while you wait. I was very pleased to be able to get a same day appoint More

by Ksulliva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Luna
Nov 09, 2022 -

Audi Riverside responded

Thank you so much for your wonderful review! We are so glad that our team could make your first service visit with us top-notch. It is our pleasure to assist you in any way possible. We thank you for choosing Walter's Audi, and we hope to see you again the next time your vehicle is ready for service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi - General Manager

November 09, 2022

I brought my car in for a recall service and was helped by Alejandro Luna. Alejandro was very helpful and professional. My car had to be kept for a day or two and he was good about letting me know where More

by waddellsk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Luna
Nov 09, 2022 -

Audi Riverside responded

Thank you for taking the time to leave us this 5-star review! We are so glad that Alejandro could provide you with thorough and efficient service. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Emil Iltchi - General Manager

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