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Audi Riverside - Service Center

Riverside, CA

4.9
1,186 Reviews

1,186 Reviews of Audi Riverside - Service Center

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November 07, 2022

Peter Younes a service rep. was extremely helpful and has an outstanding customer service attitude and presence. He is the kind of representative that keeps you coming back. More

by cfsoto
Recommend Dealer
Yes
Employees Worked With
Peter Younes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Audi Riverside responded

Thank you for sharing the positive experience you had with Peter! We are so glad that he could provide you with top-notch service, and he will be honored to know how confident you are in his efforts. It is our pleasure to serve you and your Audi needs in any way possible. If there is ever anything more that he and the team may help you with, please do not hesitate to give us a call! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

November 05, 2022

1st time service experience at Walter’s Riverside & service advisor Alex Ortiz was awesome throughout & made everything seamless from start to finish. I look forward to coming back. Thank You again More

by Rick C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz, Dave Duarte
Nov 07, 2022 -

Audi Riverside responded

Rick, Thank you so much for your excellent review! We are so glad that Alex and the team could provide you with a smooth, 5-star experience. It is our pleasure to serve you. We look forward to continue providing you and your Audi with our best care in your visits to come! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

November 04, 2022

Thank you Stacey Samuel for always providing excellent customer service. I have never been disappointed with the customer care you provide. Thanks again. More

by Gary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz was also very helpful., Alex Ortiz
Nov 04, 2022 -

Audi Riverside responded

Gary, Thank you for leaving Stacy this positive review! She will be honored to hear of your very kind words and to know that you deeply value her service. Your satisfaction means so much to us. We thank you for choosing Walter's Audi, and we hope that you do not hesitate to give us a call if there is ever anything more that Stacy and the team may help you with! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

November 01, 2022

Stacy at the Service Department provides great service and great conversation. Walters is consistently helpful. More

by Arminegaloust
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2022 -

Audi Riverside responded

Thank you so much for your positive review! We are happy to hear that Stacy could provide you with top-notch service! It is our pleasure to serve you, and we hope that you continue to choose us for all of your future automotive needs. Safe travels! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

October 29, 2022

Stacey Samuel is so courteous, helpful, and knowledgeable. BEST service advisor we’re ever worked with . More

by Gordo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Ostman
Oct 31, 2022 -

Audi Riverside responded

Thank you so much for your positive review! We are so glad that Stacy took great care of you. It is our pleasure to serve you and your automotive needs in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

October 26, 2022

Service Adv. Alejandro Luna gave excellent customer service. He was very helpful and answered all of my questions. More

by dmcgrath0502
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alejandro Luna
Oct 27, 2022 -

Audi Riverside responded

Thank you for leaving Alejandro this positive review! We are so glad that he could provide you with top-notch service. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

October 20, 2022

Thank you Peter Younes for your time and the service for our daughters Audi Q5. We appreciate fitting us in, we will continue our business at Walter Audi. Thanks again! More

by ortiz500
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Peter Younes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2022 -

Audi Riverside responded

Thank you so much for your positive review! We are so glad that Peter took great care of your daughter's automotive needs. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Take care! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

October 05, 2022

It’s a very knowledgeable dealership they’re very confident understanding and work with you and I are very helpful More

by clundberg72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Younes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Ortiz
Oct 06, 2022 -

Audi Riverside responded

Thank you so much for your positive review! We are happy to hear that our team could provide you with top-notch service. It is our pleasure to assist you in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call! Please drive safely, and be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

October 03, 2022

I have always received 5 star treatment at Walter's Audi. Alex Ortiz has gone above and beyond to establish a valued relationship with both my father and myself. I have another Audi dealership within 5 miles More

by Mrc4usc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz, Christopher Ostman
Oct 04, 2022 -

Audi Riverside responded

Thank you so much for your excellent review! We are so glad that Alex consistently provides you and your father with the quality service that you so much deserve. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with. Please drive safely, and be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

September 27, 2022

Stacy Samuel is the best. Making sure costumer is fully satisfied. Vary respectful and professional. She made my experience as pleasant as possible, despite the challenges of More

by lrossaro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2022 -

Audi Riverside responded

Thank you for leaving Stacy this positive review! We are so glad that she took great care of you and made your experience with us as seamless as possible. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

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