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Audi Riverside - Service Center

Riverside, CA

4.9
1,186 Reviews

1,186 Reviews of Audi Riverside - Service Center

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September 26, 2022

Stacy Samuel with Walters Audi is very professional, courteous, and understanding she ensures the job is done timely and precise to your expectations. Would definitely recommend Walter's Audi and their More

by Olga92377
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stacy Samuel
Sep 27, 2022 -

Audi Riverside responded

Thank you so much for your positive review and recommendation! Providing quality and efficient service is so important to us, and we are glad that Stacy's efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

September 25, 2022

Chris was courteous, had very good commination, both in person and on the phone and was very respectful. More

by switzerle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Ostman
Sep 26, 2022 -

Audi Riverside responded

Thank you so much for your wonderful review! We are happy to hear that Christopher could provide you with top-notch service. It is our pleasure to assist you in any way possible. If there is ever anything more that he and the team may help you with, please do not hesitate to give us a call! Safe travels. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

September 14, 2022

Very helpful and courteous and kept me informed on my vehicle and it was washed More

by nufoundcat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Younes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2022 -

Audi Riverside responded

Thank you so much for your positive review! Offering thorough and efficient service is so important to us, and we are glad that our team provided you with nothing less. We hope to see you again the next time your vehicle is ready for service. Safe travels! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

September 13, 2022

Stacy Samuel was terrific -- most helpful, great knowledge, put me very much at ease. Great service visit. More

by Allroad Albert
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
Sep 13, 2022 -

Audi Riverside responded

Thank you so much for your 5-star review! We are happy to hear that Stacy took great care of you throughout your visit. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

September 13, 2022

We love coming to Walter’s Audi Riverside. Alex Ortiz always give us exceptional customer service, and treats us like family. More

by Priscilla_500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz
Sep 14, 2022 -

Audi Riverside responded

Priscilla, Thank you so much for your excellent review! We are so glad that Alex could consistently provide you with the quality service that you so much deserve. It is our pleasure to assist you in any way possible. We wish you safe travels and we hope that you continue to choose us for all of your future automotive needs! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

September 13, 2022

I always have a positive experience at Walter's Audi dealership for service of my vehicle. From the moment I pull up to the service line, to being greeted at the service desk, being kept informed throu More

by LoLoM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Ostman
Sep 14, 2022 -

Audi Riverside responded

Thank you so much for your positive review! Providing quality and efficient service is so important to us, and we are glad that Christopher's efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

September 05, 2022

Call to make an appointment came in was immediately seen my Uber driver was there my agent Christopher Ostman Had me in and out More

by Lori.triana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Ostman
Sep 06, 2022 -

Audi Riverside responded

Lori, Thank you so much for your positive review! We are so glad that Christopher could provide you with a smooth, 5-star experience. We wish you safe travels and we hope to see you again the next time your vehicle is ready for service! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

September 02, 2022

Peter Younes at Audi was the service person that helped me when I brought in my Audi A4 for repairs to my engine. Peter was very friendly, professional and helpful. He helped me from beginning to my pickin More

by audicar,777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Younes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

Audi Riverside responded

Thank you for sharing the positive experience you had with Peter! We are so glad that he took great care of you. It is our pleasure to serve you and your automotive needs in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

August 31, 2022

Excellent service and friendly and knowledgeable staff. Easy to get an appointment at a convenient time. More

by 2joan.jacobs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alejandro, Alex Ortiz
Sep 01, 2022 -

Audi Riverside responded

Thank you so much for your positive review! Offering quality and efficient service is so important to us, and we are pleased that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, George McKenzie - General Manager

August 31, 2022

My service was good but for the exception of technician did not secure repair and consequently and huge problem with cooling system of coolant draining leaving me stranded and had tow vehicle to dealership More

by juradoaa45
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Stacy Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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