Back

Audi Salt Lake City

Salt Lake City, UT

4.6
223 Reviews

999 State St

Salt Lake City, UT

84111

Directions

By Type

223 Reviews of Audi Salt Lake City

December 20, 2023

Always attentive, always professional, always helpful also delivered my card to my house when it’s done. impeccable service.… Thanks More

by rob.ekblad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Landon , Ed Dejulis
Dec 20, 2023 -

Audi Salt Lake City responded

We're glad to know you've had consistently positive experiences with us at Audi Salt Lake City. Delivering your car right to your doorstep is just one of the ways we aim for impeccable service! Thanks for sharing this review.

December 19, 2023

I just wanted to share my recent experience with Audi SLC. I have always had an amazing time with their sales and service team. Since it's a busy season for car maintenance, I made an appointment and got More

by Kamila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Horst Buchanan
Dec 20, 2023 -

Audi Salt Lake City responded

Kamila, we're so glad to know that you had a great experience with Nick and our team at Audi Salt Lake City. We always aim for top-notch service! Thanks for your continued support and please don't hesitate to reach out the next time we can be of assistance!

December 04, 2023

Had repair completed on my AudiQ7 and got home to find that the spare key fob would not work. Called Audi service department to try and talk to the same representative that I had worked with for the previ More

by atkinson44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason
Dec 05, 2023 -

Audi Salt Lake City responded

Thank you for reaching out. I'm sorry to hear about the lack of follow-up from our team. This experience is certainly not reflective of our commitment to customer service, and I'd like to help resolve these concerns. If you could please contact me directly at your earliest convenience, it would be very much appreciated. Respectfully, Horst Buchanan - Service Manager - horst.buchanan@strongautogroup.com

November 27, 2023

Perfect service as usual : on time, cost estimate and discount / coupon applied, car washed, video of the technician provided, WIFI/snacks to work while waiting. They even offer Uber rides if needed. Per More

by KA-SLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Hardy
Nov 28, 2023 -

Audi Salt Lake City responded

We're delighted to know that you had a perfect service experience with us at Audi Salt Lake City! Your feedback is greatly appreciated and we look forward to serving your automotive needs in the future. Safe travels!

November 17, 2023

Jacen was great. Patiently worked with us for 3 years to buy our Audi. I highly recommend Jacen and Audi Salt Lake. More

by Scott M
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacen Peterson
Nov 20, 2023 -

Audi Salt Lake City responded

Scott, it's great to know that Jacen provided you with such patient and dedicated service over the years at Audi Salt Lake City. We appreciate your recommendation! Enjoy your new Audi.

November 10, 2023

Great experience. Barry was honest and easy to deal with. He was very help before and after the sale. More

by Chris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Strong, Tiya Wong, Ed Dejulis, Dalton Hughes
Nov 13, 2023 -

Audi Salt Lake City responded

Chris, we're glad to know Barry was able to assist you throughout your experience at Audi Salt Lake City. We appreciate the positive feedback!

November 02, 2023

Strong Audi switched out my regular tires for snow tires and afterwards did a thorough job of cleaning my car inside and out. The employees are always friendly and communicate regularly on progress. More

by Janet
Recommend Dealer
Yes
Employees Worked With
Ed Dejulis
Nov 03, 2023 -

Audi Salt Lake City responded

Janet, it's great to know you had a positive experience with our team at Audi Salt Lake City. We're glad we could assist in getting your car ready for the winter season and hope you won't hesitate to reach out the next time we can be of service!

October 31, 2023

I didn’t get the guys name at service but he was awesome. He was the friendliest man I have met there. More

by Lorri Sargeant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Dejulis
Nov 01, 2023 -

Audi Salt Lake City responded

Hi Lorri! We're delighted to know that you had a positive experience with our service team at Audi Salt Lake City. We strive for friendliness and top-notch customer care!

October 27, 2023

You contact the service dept. to let them know what your problem is and leave your number but they don’t bother getting back with you. Shouldn’t they call you back if they won’t a More

by harley691@Comcast.net
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ed Dejulis
Nov 08, 2023 -

Audi Salt Lake City responded

I'm sorry to read about your experience with our service department. We value all of our customers and strive for prompt, professional communication at all times. It's clear we've missed the mark in this case, and I'd like to personally ensure that your concerns are addressed promptly moving forward. Please reach out directly so we can discuss further - Thank you, Horst Buchanan - Service Manager - horst.buchanan@strongautogroup.com

October 20, 2023

Very good service, nice atmosphere. Friendly techs, informed me of the work to be done. More

by billkulczycki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Dejulis
Oct 23, 2023 -

Audi Salt Lake City responded

Thank you for the wonderful feedback about your recent visit here at Audi Salt Lake City! We appreciate your business and hope to serve you again in the future!