Audi San Diego

Attentive service, no pressure sales, highly informative I received immediate attention when i entered the dealership. The model overview from Nabi was very helpful and allowed me to reach a decision betwee I received immediate attention when i entered the dealership. The model overview from Nabi was very helpful and allowed me to reach a decision between several other makes and models of vehicles i was reviewing. I came to the dealership 3 times to discuss and never felt pressured into a decision. The finance overview from Dan was informative, quick, and painless. Overall, a great experience. More

Recall service Service was great. However, I wish timing that it took was little shorter. It took almost two hours, though I was initially told it would take about a Service was great. However, I wish timing that it took was little shorter. It took almost two hours, though I was initially told it would take about an hour. More

Great customer service! Fernando did an outstanding job guiding us through the whole process and love how he was not pushy at all and very transparent! Same goes with Rosalin Fernando did an outstanding job guiding us through the whole process and love how he was not pushy at all and very transparent! Same goes with Rosalina! More

Coulda, would, shoulda Came in to buyout my 2016 lease, all of the prep work/discussions with Vanny were done prior to (or so I thought) as the entire evolution still took a Came in to buyout my 2016 lease, all of the prep work/discussions with Vanny were done prior to (or so I thought) as the entire evolution still took almost 3 hours (5:00 pm-7:50 pm - I missed out on my Mega Millions ticket that Friday). The initial loan rate given to me did not pan out due to the high miles on the car...I'm not sure how in a matter of ~2 weeks THAT made a difference as I can't add THAT many more miles from the time of preapproval...none of that wasn't thoroughly explained. Went with my bank instead which gave me the best monthly payment only to discover Audi Financial had more options for me for financing that could've been competitive, but the brass tax (monthly payment) was never given - was I supposed to figure that one out on my own?? I then found out, after sitting with Dan to do the paperwork, there was ANOTHER financing option but at that point it was too late. Now, I would like to think that this was a misstep on the financing side of the dealership because I don't want to think that Audi has stooped to these "bait & switch" sales/financing tactics. Bottom line, I'm still unsettled that I may have missed a better financing option due to a lack of planning & miscommunication by their finance folks OR maybe even a deal on a new Audi. But my biggest disappointment was not being properly compensated for my time and inconvenience (besides another Kirkland drink)...I just became a new Audi OWNER and I pissed away ~ 2 hours of my Friday evening to no fault of my own, you think something from the Audi gift shop would've crossed their minds - even a pen!! On a side note, Joe in service crushed it (as always)!! More

Great Customer Service I have bought several cars from dealerships in the past and this was by far the best experience. Our salesperson, Anthony, was outstanding. They were I have bought several cars from dealerships in the past and this was by far the best experience. Our salesperson, Anthony, was outstanding. They were not pushy, incredibly helpful, and made the whole car buying experience very pleasant. We found the car we wanted, at a great price. Thank you. More

Replace tire rim George got me in right away and identified the problem. Car was ready the same day but I was not able to pick it up. They lyfted me back to get it. George got me in right away and identified the problem. Car was ready the same day but I was not able to pick it up. They lyfted me back to get it. More

Amazing service and even better staff! Audi San Diego has helped me time and time again. I am immediately greeted with many smiles and staff who are extremely attentive, respectful, and kno Audi San Diego has helped me time and time again. I am immediately greeted with many smiles and staff who are extremely attentive, respectful, and knowledgeable each time I walk into the shop. Jerald Camacho deserves a huge shout out for being particularly awesome, helpful, and all things above and beyond. I would highly recommend Audi San Diego and especially Jerald Camacho's service to everyone. Thank you again!!! More

They made the impossible happen. Great service I can’t say enough good things about my Experience with San Diego Audi. I called the night before and Mario was so nice to schedule me an appt the fol I can’t say enough good things about my Experience with San Diego Audi. I called the night before and Mario was so nice to schedule me an appt the following morning. I was upside down on a car and I had a tight budget and they were able to get me in the car I wanted and take back my car and keep me in the payment I asked. It was an absolute miracle. They were friendly fast and not pushy at all. Easiest car buying experience ever. Thank you Mario and thank you Rosalina for being so great! More

Great sales department Natasha Fulton was excellent to work with again! She was receptive to our needs to schedule around of two kids and provided service over email to answ Natasha Fulton was excellent to work with again! She was receptive to our needs to schedule around of two kids and provided service over email to answer any questions about our car and getting the lease/model we wanted. We will definitely recommend her and Audi San Diego to our friends and family More

Leasing a new vehicle While all staff were quite amicable, the entire process to lease a vehicle should not take as long as it did. I was also given several pieces of misin While all staff were quite amicable, the entire process to lease a vehicle should not take as long as it did. I was also given several pieces of misinformation that I will be following up with Audi regarding. More