Unprofessional. I took my car in due to a loss of pressure in the front tire. I had an appointment same day I called for 3:40. Turns out there are no techs available at that time because they all go home early. No loaners available either. I have had preformed my 20k service at this dealership and had to book 3 months in advance for a loaner. 24 hours later it was diagnosed that I had a puncture in the tread of my tire and they will not patch it because it’s “something they don’t do” but wanted me to buy a tire for $305. I took the wheel to an independent shop and it was determined through a soap test that the puncture was actually through the side wall and it would be $180 to replace. Audi San Diego was also kind enough to suggest I need new rotors after 30k miles for over $1200. Service is awful, and they try to upsell you at every chance they get. Take your business elsewhere.