Audi San Diego - Service Center

Above and beyond service As all things go with car malfunctions, you aren't always in the best mood when arriving. Planned or unplanned visit, I can say that I have always bee As all things go with car malfunctions, you aren't always in the best mood when arriving. Planned or unplanned visit, I can say that I have always been helped quickly and efficiently at Audi on Miramar Road. Communication was clear, and I really like the new addition of texting service updates. On top of that, it was midday and I had not requested a loaner car ahead of time, and they still had one for me to take. Fast forward to when it's time to return the loaner car (never thought I could love a SUV, but the Audi Q5 was great) and I left my garage door opener in it. George went above and beyond and had a Lyft driver deliver it to me since I was unable to leave work again. George is always my go-to when having service done at Audi, and this time was beyond my expectations. More

Amazing Service! I moved from Atlanta last year and was with an Audi Dealership with my other Audi and didn’t think I would find the same great service I had in Atlant I moved from Atlanta last year and was with an Audi Dealership with my other Audi and didn’t think I would find the same great service I had in Atlanta but I did!! Joe, my customer service guy was amazing! Very professional, reliable, so nice and communicated when necessary. The car loaner employee was great as well. I couldn’t ask for better service. I’m in the service industry within a top hotel so I really appreciate awesome service and valuable employees. Thank you again to your team. Warm Regards, Julie Ann V. More

Scheduled Mx Clear communication about how long mx would take and options for loaner car, shuttle ride, or lobby waiting and how that would affect waiting time. A Clear communication about how long mx would take and options for loaner car, shuttle ride, or lobby waiting and how that would affect waiting time. Also clear process on what would take place during the scheduled mx and what would occur if any corrective mx issues were discovered. More

Thanks for a positive experience Service advisor George was very attentive to my needs, great communicator, and had my car done on time as promised. Diego was great as well! Service advisor George was very attentive to my needs, great communicator, and had my car done on time as promised. Diego was great as well! More

Took care of everything. Worked with Extended Warranty policy company, took care of repairs, made everything as painless as possible. Responsive to phones and texts, and very Worked with Extended Warranty policy company, took care of repairs, made everything as painless as possible. Responsive to phones and texts, and very friendly. I have great confidence in George and the rest of the team. More

Amazing service with a smile! Jerald was great! He took care of everything quickly! Helped me get comfortable while I waited and made sure I had all the service I needed for the ca Jerald was great! He took care of everything quickly! Helped me get comfortable while I waited and made sure I had all the service I needed for the car (and nothing more!). Made getting an oil change not the painful experience that I imagined. More

George is the best again! George always gets back to me quickly when I text to make an appointment. My annual maintenance appointment was no problem, and George had already George always gets back to me quickly when I text to make an appointment. My annual maintenance appointment was no problem, and George had already ordered my replacement airbags. I did have to get new tires, which I wasn't thrilled about, but George helped me make the decisions about getting them or not that day and what kind to purchase. He always makes things okay, no matter how frazzled I get. I had to leave my car, of course, but he handles all the logistics of getting me home and back again. In general, George is always patient, knowledgeable, pleasant, funny, and I trust him. He's "my person" -- boom! More

The best service in the industry Damien is the man..he took care of everything and made the process so easy... I will be requesting him in the future! Great job guys. Damien is the man..he took care of everything and made the process so easy... I will be requesting him in the future! Great job guys. More

Excellent service Whether it's dropping off my car, getting a rental or picking it up, it is always quick and efficient. Any service questions I have are always answere Whether it's dropping off my car, getting a rental or picking it up, it is always quick and efficient. Any service questions I have are always answered. More

Great experience George always goes above and beyond, makes you feel like he is there to help. He also goes fishing... You can always trust a man who fishes! George always goes above and beyond, makes you feel like he is there to help. He also goes fishing... You can always trust a man who fishes! More