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Audi San Diego - Service Center

4.8

692 Lifetime Service Reviews

9010 Miramar Rd, San Diego, California 92126

692 Reviews of Audi San Diego - Service Center

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November 20, 2018

"AWESOME AUDI SAN DIEGO "

- SAMMY.L.FOXX

Always a wonderful experience @ Audi San Diego. Damien has been nothing but exceptional in the service department. Always greets with a smile and a good handshake. Thanks for keeping us happy.

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Recommend Dealer
Yes
Employees Worked With
Damien Burton
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 19, 2018

"Q5 Service"

- EPATTON1

Took care of routine service on my Q5. And met price to replace tires with new ones. Offered me a free loaner car. Thank you.

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Recommend Dealer
Yes
Employees Worked With
George Gushulak
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 19, 2018

"Great dealership"

- SD Car

Audi of San Diego really delivered on their promises and on providing the best service while really listing to their customer. The great thing about Audi of San Diego is that, purchasing the card is only the start of a great relationship. The dealership has an outstanding service department and they keep the customer involved with beneficial Audi information and special events! I really enjoy being involved with the dealership and I look forward to my next purchase at Audi of San Diego.

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Recommend Dealer
Yes
Employees Worked With
Damien Burton
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 19, 2018

"AC repair"

- NARESH.BHAVARAJU

Whatever the problem Audi service has always been friendly and prompt in addressing it. The service managers and the staff are cordial and keep me updated.

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Recommend Dealer
Yes
Employees Worked With
Manny Gastelum
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 18, 2018

"Too many appointments at the same time"

- ryansita

My service care representative was great in every way, my car was serviced in a timely manner. I was disappointed in the drop off process. I made my appointment a week earlier and it was very easy and they are very flexible. When i arrived for the 8:30 appointment there was a very long line of cars and it took a while for the service rep to get to my car. Once the car was with the dealer i went to the desk and the rep was very quick and efficient and friendly. I went to the loaner car line and waited a long time there only to be told they no longe had any cars available even though there were 2 sets on the counter. When i pointed out the keys i was told those were for someone else!?? I waited in line after line and was originally told when i called to make appointment that there would be a loaner car for me. I was very unhappy as i had a day full of appointments expecting tho have a car instead they called a lift to pick me up and drop me at home. I was very disappointed in the lack of interest as i was told sorry thats all we can do.

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Recommend Dealer
Yes
Employees Worked With
Damien Burton
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Horacio Mireles
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 18, 2018

"Great Service! "

- STEPHENTESTA5

From the moment I stepped in I was taken care of very well until I left. I would highly recommend this service center and Joe was fantastic!

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Recommend Dealer
Yes
Employees Worked With
Joe Caffrey
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 18, 2018

"Smooth"

- Inverse Square Law

The service here is 5 star. Greeted with a smile when I pull into the lot. Escorted to the service desk. Escorted to the loaner car people. Out the door. Every time I have used the service department, it has been that fast and easy. I've had a lot of cars and always had them serviced at the dealership where I bought them. I always had complaints about the service before coming here. This is my first Audi. None of the other service centers gave me this kind of service. There is nothing to improve on, just continue what you're doing.

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Recommend Dealer
Yes
Employees Worked With
Manny Gastelum
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Mark Monell
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 18, 2018

"Team Audi for the Win 🏆"

- DANNYESCOBAR316

Mark Monell and staff take care of you from start to finish. They take care of your needs and car. Good Job Audi San Diego!

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Recommend Dealer
Yes
Employees Worked With
Mark Monell
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Brett Van Gompel
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 15, 2018

"Friendly and helpful staff"

- Anntomport

Got my first oil change and had some questions about navigation system. Everyone was very helpful, and I was surprised and happy to find out there was no charge for the first oil change!

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Recommend Dealer
Yes
Employees Worked With
Don Bragg
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Damien Burton
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
George Gushulak
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 15, 2018

"Audi San Diego: Amazing Staff and Incredible Service"

- PNOUJAIM

My experience was my second maintence service at Audi of San Diego! I knew it was the right decision because of my first experience. Both Horacio and Bill Jordan were very welcoming and extremely professional in answering my questions and organizing my service at Audi. It is because of Bill Jordan that I chose Audi of San Diego. Bill assured me of the expert service and professional staff at Audi of San Diego. I have experienced exactly that! Bill introduced me to Horacio at my first time to Audi. When I called for the second maintence visit, I requested Horacio again and quickly it was arranged! Horacio greeted me and explained everything that would be done. He carefully looked over my car and asked what I planned to do while my car was worked on. He then so kindly made arrangements for a driver to take me to lunch. Bill Jordan came to welcome me and make sure everything was taken care of. Again, I am grateful Bill introduced me to Audi of San Diego! What an amazing professional staff! I will return again and again!

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Customer Service
Quality of Work
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Recommend Dealer
Yes
Employees Worked With
Horacio Mireles
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Bill Jordan
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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