Audi San Diego - Service Center

Replacement of Front Seat Covers Manny was phenomenal going to bat for us relative to spotting on the front seats that he could tell was not caused by us. Ultimately the lux Care folk Manny was phenomenal going to bat for us relative to spotting on the front seats that he could tell was not caused by us. Ultimately the lux Care folks picked up the tab. The process took over a month and we had a loaner car the whole time. Manny had our car detailed for us upon pick up and was a pleasure to work with. More

All good, some surprising nickel and dime stuff diminishes Very good customer facing experience, friendly and efficient. The off-putting part was very pricey little extras to the pre-purchased interval servic Very good customer facing experience, friendly and efficient. The off-putting part was very pricey little extras to the pre-purchased interval service (want to rotate the tires?) and an offensive, after the fact, gas charge of $30 for driving the 35 miles home and back... More

Phenomenal Car was taking on for its 50/60k Maintenance and it was dropped off serviced and washed to a unprecedented level best service team every George is a n Car was taking on for its 50/60k Maintenance and it was dropped off serviced and washed to a unprecedented level best service team every George is a national treasure to say the least driving Audi’s is a dream maintaining them is a fine are Audi San Diego has mastered this in every aspect... More

Service update review Brett was attentive to what I mentioned about the service and recall that my Q7 needs. Exceptional customer service. He made sure that all the service Brett was attentive to what I mentioned about the service and recall that my Q7 needs. Exceptional customer service. He made sure that all the service that my Audi needs have been checked. More

Hassle-free and Excellent Customer Service As always, very satisfied with my experience at Audi of San Diego. Mr. Damien Burton definitely makes my visits a pleasure, I no longer dread the "wa As always, very satisfied with my experience at Audi of San Diego. Mr. Damien Burton definitely makes my visits a pleasure, I no longer dread the "waiting" or "non-communicative" factor that came previous other dealerships. Damien exceedingly goes above and beyond to ensure that my entire experience is pleasant, by communicating and always providing excellent customer service. Great customer service at the service department ensures returning customers. More

Short and sweet Was a quick service. Very well managed and looked after. I went in to the service center in the morning, and got the vehicle ready by afternoon. Was a quick service. Very well managed and looked after. I went in to the service center in the morning, and got the vehicle ready by afternoon. More

Great Customer Service! George is Great!! He is very responsive! Best customer service I’ve had! I highly recommend him as your service contact!! You will not be disappointed George is Great!! He is very responsive! Best customer service I’ve had! I highly recommend him as your service contact!! You will not be disappointed!! More

Great People work here Solid communication during the entire process. George has always been amazing. The ability to obtain loaner makes it one less thing to have to stress Solid communication during the entire process. George has always been amazing. The ability to obtain loaner makes it one less thing to have to stress or coordinate while having repairs taken care of. Its so wonderful, it really is. George has always been honest with estimates and available discounts. I have never been to a shop that treats their customers any better then the attention and service I get here at SD Audi. More

Did everything in a professional manner. I arrived at my appt and was greeted by the I take man. Then my tech helped me with a few MMI issues before the car was taken into service. Loaner I arrived at my appt and was greeted by the I take man. Then my tech helped me with a few MMI issues before the car was taken into service. Loaner car was ready for me and off I went. More

Service handled professionally and responsively. Manny is excellent, always keeps you informed of the status of your service and any changes to the original estimate. He goes above and beyond to serv Manny is excellent, always keeps you informed of the status of your service and any changes to the original estimate. He goes above and beyond to service his customers. More