Audi San Diego - Service Center

Didn’t fix the problem and did things I said don’t do I said don’t wash my car even hung a sign in the car. The car has a 2000 dollar ceramic coat and clear bra. They washed it in a machine and ruined t I said don’t wash my car even hung a sign in the car. The car has a 2000 dollar ceramic coat and clear bra. They washed it in a machine and ruined the finish on my car. They didn’t fix the parking brake warning light. More

Q5 Service Damien the service rep made it a pleasant experience. I had had negative experiences with this service dept with my prior Audi. I now plan to use th Damien the service rep made it a pleasant experience. I had had negative experiences with this service dept with my prior Audi. I now plan to use this dealer for my future service needs. More

Check Engine Light It took a little while to find the problem but all seems good. Jerald was helpful all through the process and made sure it was done right. It took a little while to find the problem but all seems good. Jerald was helpful all through the process and made sure it was done right. More

Professional and nice but way too costly Service folks were professional and friendly but cost of service was extremely expensive. However, person providing loaner car took about 5 to 7 mins Service folks were professional and friendly but cost of service was extremely expensive. However, person providing loaner car took about 5 to 7 mins to work with another audi person before acknowledging me. More

tire service I went to the service center without any appt. My car tire pressure was low. The good part, they took the car for servicing. The bad part, juts 2 day I went to the service center without any appt. My car tire pressure was low. The good part, they took the car for servicing. The bad part, juts 2 days before I had taken my car for same reason, and they could not find the problem, and gave the diagnostics as bad weather has caused the low tire pressure. Any way they have fixed my tire now. thank you. More

Always friendly and concerned with our wellbeing Brett is one reason we are loyal Audi customers...He always makes us feel welcome and past of the Audi family. Willing to ensure our experience is gre Brett is one reason we are loyal Audi customers...He always makes us feel welcome and past of the Audi family. Willing to ensure our experience is great and we are satisfied with the outcome. More

Great customer service The service appointment was on time, quick and catered to my needs. Joe was great, listened to my concerns with my car and suggested the appropriate s The service appointment was on time, quick and catered to my needs. Joe was great, listened to my concerns with my car and suggested the appropriate service. Furthermore, he made sure I got updates as I waited and checked up on the car via text after the appointment. I appreciate how fast and thorough the service appointment was and will be back in the summer to get new tires per the service team's suggestion. More

Awesome service Jerald provides outstanding service. He kept me posted on what was going on with the vehicle daily and advised of any changes. When the truck was retu Jerald provides outstanding service. He kept me posted on what was going on with the vehicle daily and advised of any changes. When the truck was returned, the vehicle was clean and he walked me through all the details. Great guy! Great service! More

Easy sevice The sevice was great and completely quickly. The loaner car was a plus as it was a different model car. My only complaint was that I waited for about The sevice was great and completely quickly. The loaner car was a plus as it was a different model car. My only complaint was that I waited for about 30 minutes for my car to be brought out after the service was completed. More

Nacho’s great! No up selling! Extremely patient and excellent customer service. I would definitely return for future service appointments with Nacho. Convenient Ly No up selling! Extremely patient and excellent customer service. I would definitely return for future service appointments with Nacho. Convenient Lyft option available to get a ride back to the office. More