
Audi Silver Spring
Silver Spring, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Dealership and its employees are on of the Best I have ever dealt with...Would recommend They have been very accommodating from sales to Service ever dealt with...Would recommend They have been very accommodating from sales to Service More
One word, Amazing, I have dealt with a lot of dealers in the past and I can honestly say, this has been the best experience I have ever had. They went above and beyond in helping me get into my new car. the past and I can honestly say, this has been the best experience I have ever had. They went above and beyond in helping me get into my new car. I was on a phone with 2 local dealers in NY for a car that i wanted, I was on the phone with them for a whole week going back and forth about price and such, after all was said and done, when I was ready to get the car, they tried the typical "oh your credit doesn't look so good so your monthly payment will be higher" nonsense. I checked my credit a week before car shopping and know for a fact that I had Tier 1 credit. I had no time for games so I moved on. I did some more research and saw that Audi Silver Spring had the car and color combination that I was looking for, I called late on a Friday night and spoke to Scott Veneziani, just from the way they spoke to me over the phone, very professional, very informative, never felt pressured, to the point, didn't waste my time (unlike the salesman I was dealing with at my local dealer). I was sold. I called back Saturday afternoon and discussed the terms and the deal was done over the phone. A testament on why Audi Silver Spring deserve your patronage, I drove 3 hours from NY to Audi Silver Spring and was running late, they stayed late after closing so that i can take deliver of the car. When i got there, I was greeted with nothing but smiles from Scott Veneziani and Frank Gomez. Everything was smooth sailing from thereon out, from signing the papers to the run through of all the car features. I never felt rushed even though it was way past their closing time on a Saturday. I highly recommend Audi Silver Spring, Scott Veneziani and Frank Gomez. Thank you again for making the purchase such a pleasant experience, very refreshing departure from the typical dealers I had dealt with in NY. I really wish all other dealers would understand that Customer Service is whats most important to us consumers, the car usually sells itself but what keeps us coming back is and always will be is Customer Service. When I'll be in the market for another Audi, you bet that the first call i make will be to Audi Silver Spring. - A very happy and proud owner of a 2014 R8 More
Head and shoulders above the competition in terms of pricing, transparency, and customer service. I came up from Virginia Beach and looked at cars at four different dealers. Audi Silver spring blew them pricing, transparency, and customer service. I came up from Virginia Beach and looked at cars at four different dealers. Audi Silver spring blew them all away. I'm very happy with my A4. More
Great to work with, and made for very easy sales process. Highly recommend. The used car we purchased we priced very aggressively from the beginning so did not have to spend long on achieving the price we w Highly recommend. The used car we purchased we priced very aggressively from the beginning so did not have to spend long on achieving the price we wanted for the call. More
Tom effortlessly guided us through the process of buying our 2014 Audi A4. I can't say enough about his product knowledge, professionalism and attitude. My wife & I would not hesitate to purchase another Au our 2014 Audi A4. I can't say enough about his product knowledge, professionalism and attitude. My wife & I would not hesitate to purchase another Audi with Tom's wonderful guidance. Thank you! More
We just bought our new Q5 2014 from Silver Spring yesterday. We were starting off from the internet inquiry and it went really well. We can't say more good thing about this dealership and our salespe yesterday. We were starting off from the internet inquiry and it went really well. We can't say more good thing about this dealership and our salesperson Jacob Jay, he is very professional and dedicated (Note: we were emailing back and forth on a Sunday- his off day). He listened to our needs and find the solution that best fits our need, he is attentive and straight forward and offered us a very reasonable price for a 2014 model. He is also very patient in explaining and demonstrating the functions of our Q5 even at late hour. We really enjoyed doing business with him. We would definitely refer him to our family and friends. More
I chose this dealership after reading the reviews on delaetrater.com and I'm glad I did. There were two Audi dealerships closer to where I live but they didn't have very good customer service ratings an delaetrater.com and I'm glad I did. There were two Audi dealerships closer to where I live but they didn't have very good customer service ratings and I saw why after going in to just look. After seeing the 2010 Audi Q5 that I was interested in online, I requested more info and rec'd a response from Jacob Jay rather quickly. Over a few days he answered all of my questions and I arranged a test drive. Once I drove that baby, I knew I was going to buy it. Jacob was very knowledgeable about the vehicle and demonstrated all the bells and whistles. While on the test drive he didn't try to convince me to buy which was nice. He just gave me info about the vehicle's performance and specs which was all that I was interested in. I actually enjoyed the test drive. Before going to Audi Silver Spring I hated going to dealerships because they always tried to convince me that I needed extras. Not so at Audi Silver Spring. This was the best car buying experience I've ever had. My next Audi will definitely come from this place. They know how to treat their customers and I appreciate that. More
Friendly, diligent and very knowledgeable staff, high level of professionalism, one-on-one attention to customers, best car buying experience, awesome car..highly recommend it!! level of professionalism, one-on-one attention to customers, best car buying experience, awesome car..highly recommend it!! More
I found te dealership and the reps I dealt with to be very professional, knowledgable, cordial, exceptionally responsive and highly flexible. A very memorable experience. very professional, knowledgable, cordial, exceptionally responsive and highly flexible. A very memorable experience. More
We purchased a 2013 Audi Q5 from this Audi dealership all done via email, text and phone calls. It was a sincere pleasure to deal with Vincent O'Donnell. He was very professional and helped us out a lot with done via email, text and phone calls. It was a sincere pleasure to deal with Vincent O'Donnell. He was very professional and helped us out a lot with this purchase. I highly recommend dealing with Mile One Silver Spring Audi. From what we had to do with the purchase, he was very accommodating, especially that we are from the West Coast of Canada. Special thanks to Vincent O'Donnell at Audi and Ivo at Luxury Importing / LuxuryImporting.ca. More