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Audi Silver Spring - Service Center

Silver Spring, MD

4.9
270 Reviews

270 Reviews of Audi Silver Spring - Service Center

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February 17, 2024

Thank you Alex for outstanding Job well done. I appreciate your helpful knowledge, positive attitude and great service consistency. More

by ABS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dimitra Anastasopoulous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Heard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Max
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2024 -

Audi Silver Spring responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

December 27, 2023

From checking in for service to the end customer service was fantastic everyone was courteous even if your not working in their area of expertise. More

by Mia
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Flick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dimitra Anastasopoulous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2023 -

Audi Silver Spring responded

Hello Mia, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

December 18, 2023

The customer service was outstanding, and couldn't have asked for more. I was so pleased with the service. Dimitra went above and beyond to help me get my car back at a hassle-free, readonable time by drop More

by regiyak
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Dimitra Anastasopoulous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2023 -

Audi Silver Spring responded

Hi, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 12, 2023

Dimitra is always so helpful and kind. I know my car is in good hands at Audi Service. More

by yogi.eaten0x
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Flick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dimitra Anastasopoulous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Heard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2023 -

Audi Silver Spring responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. Thank you so much for choosing Audi Silver Spring as your first choice for service!

December 04, 2023

I own a 2018 Audi Q5. From my wonderful salesman Atanas, to Ed White, who came to my house today to change out the batteries in my key fobs. I can't say enough! Every ti More

by dentino4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Atanas Ivanov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

Audi Silver Spring responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 09, 2023

There’s no service like Audi service! I’m impressed every single time I deal with Audi Silver Spring. Responsive, extremely helpful and the customer service is unmatched. Sales team is no More

by KMo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Schweiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dimitra Anastasopoulous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Sarecky
Nov 11, 2023 -

Audi Silver Spring responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

November 08, 2023

Excellent service. Have bought and had many of my cars serviced here. Customer support has been top notch. More

by erusse2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dimitra Anastasopoulous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2023 -

Audi Silver Spring responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We strive to deliver an excellent service to all of our valued customers. Reviews like yours help us to continually improve.

November 07, 2023

I love taking my car to Audi Silver Spring. The staff is very friendly. The customer service is top notch. I appreciate the videos they send detailing the work and inspections they do to make More

by Boima
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dimitra Anastasopoulous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Heard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2023 -

Audi Silver Spring responded

Hi, we're happy you found our staff to be so supportive during your experience here at Audi Silver Spring. We hope to be of service to you again! Take care!

November 05, 2023

The service department runs efficiently, with the appointment occurring on time. The team communicates well and are receptive to questions. Customer service is valued. More

by mgershuny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dimitra Anastasopoulous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2023 -

Audi Silver Spring responded

Hi, we are very happy to have provided you with such a positive experience! Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 04, 2023

Dimitra did her typically great job getting me in and out quickly for my 50,000 mile service. She is a great representative of your service department. More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dimitra Anastasopoulous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2023 -

Audi Silver Spring responded

Hi Jeff, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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