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Audi Silver Spring
Silver Spring, MD
1,621 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Audi Silver Spring is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,621 reviews
October 16, 2012
Very good service. We were consistently offered snacks and beverages while we waited, and never felt coerced or forced into making a decision. Our salesman was very friendly and patient, and never gave u and beverages while we waited, and never felt coerced or forced into making a decision. Our salesman was very friendly and patient, and never gave us "the go around" in order to make a sale. We set an appointment and had everything waiting for us and ready to go as soon as we arrived. They even moved us into a separate office in order to speed the process along. We received a very fair price, and could not be happier with the product and service. If I am ever in the market for another vehicle, I would not hesitate even one second to return to Audi of Silver Spring. More
by brwesbury0
Employees Worked With
Vincent O'Donnell
October 09, 2012
Everyone was informitive and helpful. I felt no pressure Everyone was informitive and helpful. I felt no pressure and was guided through the purchasing process gently. The detail work on our pre ow Everyone was informitive and helpful. I felt no pressure and was guided through the purchasing process gently. The detail work on our pre owned Camry was excellent. Very helpful to leave the store fully registered with our tags. More
by ruslingluff
Employees Worked With
Jacob
September 27, 2012
I had a very positive experience with Mr. Jay and most likely would have not purchased the car had it not been for him. I felt that he was very fair an honest. In addition he was able to help me with some likely would have not purchased the car had it not been for him. I felt that he was very fair an honest. In addition he was able to help me with some unusual needs. I needed to trade in a car which was physically with my son at college out of state. I did not want to go get the car only to be given an unacceptable price. I sent pictures and was able to get a fair price before I went to bring back the car. This was extremely helpful. With all my needs met, it was difficult to say no. More
by hmcclamrock
Employees Worked With
Jacob Jay
September 15, 2012
My first Audi and of couse my first A3. Jacob Jay made buying my first A3 easy. We did everything by email, so no waiting around at the dealership to get the best price! Once I arrived at the dealership buying my first A3 easy. We did everything by email, so no waiting around at the dealership to get the best price! Once I arrived at the dealership to pick up my car, it was everything Jacob told me it would be. I was in and out within an hour! My kind of Car Buying. I definately would recommend both Audi of Silver Spring and Jacob Jay...... More
by sheilaj45
Employees Worked With
Jacob Jay
September 10, 2012
Although I was utterly dissatisfied with Audi's failure to offer me a reasonable trade in value for my vehicle, I can not fault the salesman, Tom Schweiss for that. He is extremely knowledgeable of not ju to offer me a reasonable trade in value for my vehicle, I can not fault the salesman, Tom Schweiss for that. He is extremely knowledgeable of not just the Audi A5 I purchased, but of many vehicles. His broad based knowledge really allowed him to "compare and contrast" as he worked with me. He is patient and trys to be really helpful. I especially appreciate all the follow up he has done since I purchased the A5. Thanks Tom! More
by jemine
Employees Worked With
Tom Schweiss
August 27, 2012
Tom Schweiss made my recent Audi purchase the best car buying experience I have ever had. I pre-ordered by car He kept me abreast the entire time and was extremely flexible when I needed to change my pi buying experience I have ever had. I pre-ordered by car He kept me abreast the entire time and was extremely flexible when I needed to change my pick up date. The entire purchase transaction was smooth and I with out hesitation I would recommend Tom and Audi Silver Spring. More
by loriestherdavis
Employees Worked With
tom schweiss
August 18, 2012
Tom has worked with several of my partners on their Audi purchases and came highly referred. He was super patient as I considered several models and worked through every option I outlined. In the end, I pur purchases and came highly referred. He was super patient as I considered several models and worked through every option I outlined. In the end, I purchased Q5 and was out of dealorship in less than 1 hour. More
by stutauber
Employees Worked With
Thomas Schweiss
August 13, 2012
The car was late in coming but more importantly Jacob did not keep us updated on progress. We had to repeatedly call him for a status. I also provided authorization to pull my credit bureau for financing m not keep us updated on progress. We had to repeatedly call him for a status. I also provided authorization to pull my credit bureau for financing more than 15 days before we took delivery. The report was not pulled until the day before so I was surprised at the low FICO (not Audi's fault by any means) Score and becasue of the last minute nature of the inquiry it did not afford me an opportunity to fix my bureau so I was stuck with a 3.9% rate instead of 2.9%. And as Jacob laid out in his email that inlcuded this survey link it was crazy at the delaership when we went to pick the car up. Jacob had specifically told me 6:30 and yet had another customer at the same time. More generally on the servicing, the cost of parts is outrageous. $350 for light bulb, seriously? More
by lechnerg
Employees Worked With
Jacob Jay
August 06, 2012
Tom Schweiss was knowledgeable, helpful, friendly, responsive and professional. He made the entire process easy and enjoyable. Tom is why I recommend Audi Silver Spring! responsive and professional. He made the entire process easy and enjoyable. Tom is why I recommend Audi Silver Spring! More
by BMattes
Employees Worked With
Tom Schweiss
August 06, 2012
We do not usually give superlative ratings to a car buying experience because the experience does not usually match the expectation. With Vince O'Donnell and the team at Audi Silver Spring, the experi buying experience because the experience does not usually match the expectation. With Vince O'Donnell and the team at Audi Silver Spring, the experience of buying our vehicle surpassed our expectation. The negotiations were extremely fair and open, the facility was exquisite, and the customer service was simply outstanding. Vince answered all of our questions, enabled us to take a detailed test drive (alone), and made spot-on recommendations on maintenance packages. We were not expecting to make a purchase on that day, but we did and have absolutely no regrets. We would definitively recommend this dealership and Vince O'Donnell. John and Paula Eggert More
by dynvrP77
Employees Worked With
Vincent O'Donnell
