Audi Silver Spring

Awesome customer service! The entire Audi team took the time to get me where I needed to be on my existing trade in vehicle while providing excellent service and competative pricing on my new vehicle. High time to get me where I needed to be on my existing trade in vehicle while providing excellent service and competative pricing on my new vehicle. Highly recommend this Mile One Audi dealer over the other local Audi dealers. See Jacob Jay in sales he knows his Audi's!!! More

We worked with Jacob for our purchase a new Audi A4. He is very feiendly and knows all the details about the car. The whole experience is wonderful. is very feiendly and knows all the details about the car. The whole experience is wonderful. More

Set a service appointment and dropped my 2011 Q5 3.2 off at 7:30 am for a 10:30 am 25K oil change - service (pre-paid).... dealer did not get to the car till 1 - 1:30 pm. Finished it at 3 pm. The service ad at 7:30 am for a 10:30 am 25K oil change - service (pre-paid).... dealer did not get to the car till 1 - 1:30 pm. Finished it at 3 pm. The service advisor called and stated that the car needed front brakes pads and rotors at cost of $905.00. To say the least, this is very early for a car to need this work (blogs on line state that there is a premature brake wear issue with 2011 Q5's - will contact AudiUSA Headquarters in Herndon, Va to address this issue.) and the price is very high(most dealers are $700). I did some more research and this dealer has a current $100 coupon on line for brake pads-rotors that was not offered to me at the time of the quote. Had a Maryland State Certified Inspection Station look at them today and they stated that I have 5-7K more miles on them. Note:warning light did not go on nor any brake noise. My 2006 BMW mechanic that he would do the job with Audi OEM parts for $467+ tax-just about 1/2 the price quoted. More

wonderful! my 2nd car in 7 months with audi silver. Finance and Jacob were very good to me and it was almost all done via the email. but i still need to get the cd that is missing Finance and Jacob were very good to me and it was almost all done via the email. but i still need to get the cd that is missing More

My entire experience with Audi of Silver Spring was enjoyable. From the first email of inquiry to the deliver of my 2013 Audi A5. My sales representative Jacob Jay and the entire team anticipated my enjoyable. From the first email of inquiry to the deliver of my 2013 Audi A5. My sales representative Jacob Jay and the entire team anticipated my needs and exceeded my expectations. I particularly enjoyed the no haggle bottom line out the door quote and the more than fair trade in price. This dealership is outstanding and I am proud to be a new member of the Audi family. More

My wife and I have been customers of Audi of Silver Springs (AofSS) for over six years. In fact we have purchased 3 vehicles from AofSS. We keep coming back because of the quality of service and the a Springs (AofSS) for over six years. In fact we have purchased 3 vehicles from AofSS. We keep coming back because of the quality of service and the attention extended us have made purchasing our new cars hassel and stress free. The sales representatives are friendly and knowledgeable of the Audi line as well as extremely helpful throughout the car purchasing experience. In our most recent purchase ('12 Q5), we had the pleasure of working with Jacob Jay. Jacob was welcoming from the beginning and ready to answer our questions. He arranged for a test drive then prepared two trade-in estimates, and within a few hours of arriving at AofSS we had purchased the new vehicle! Throughout the purchase process Jacob kept us well informed of all updates pertaining vehicle delivery and the arrival of accessory purchases. We would welcome the opportunity to work with Jacob in the future. More