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Audi Silver Spring
Silver Spring, MD
1,618 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Audi Silver Spring is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,618 reviews
July 18, 2012
Vincent was by far my favorite sales associate I have ever dealt with at any dealership. Not once did he try to sell me something I didn't want or even push me into buying what I did want. He was very ever dealt with at any dealership. Not once did he try to sell me something I didn't want or even push me into buying what I did want. He was very patient, laid out all of my options, and gave me the best deal possible. I will definitely recommend this dealership and return when my lease is up! More
by SilverSpringsAudiRocks
Employees Worked With
Vincent O'Donnell
July 16, 2012
Set a service appointment and dropped my 2011 Q5 3.2 off at 7:30 am for a 10:30 am 25K oil change - service (pre-paid).... dealer did not get to the car till 1 - 1:30 pm. Finished it at 3 pm. The service ad at 7:30 am for a 10:30 am 25K oil change - service (pre-paid).... dealer did not get to the car till 1 - 1:30 pm. Finished it at 3 pm. The service advisor called and stated that the car needed front brakes pads and rotors at cost of $905.00. To say the least, this is very early for a car to need this work (blogs on line state that there is a premature brake wear issue with 2011 Q5's - will contact AudiUSA Headquarters in Herndon, Va to address this issue.) and the price is very high(most dealers are $700). I did some more research and this dealer has a current $100 coupon on line for brake pads-rotors that was not offered to me at the time of the quote. Had a Maryland State Certified Inspection Station look at them today and they stated that I have 5-7K more miles on them. Note:warning light did not go on nor any brake noise. My 2006 BMW mechanic that he would do the job with Audi OEM parts for $467+ tax-just about 1/2 the price quoted. More
by Chipman54
Employees Worked With
Phil Lozano, Phillip Lozano
July 13, 2012
wonderful! my 2nd car in 7 months with audi silver. Finance and Jacob were very good to me and it was almost all done via the email. but i still need to get the cd that is missing Finance and Jacob were very good to me and it was almost all done via the email. but i still need to get the cd that is missing More
by philliptkyin
Employees Worked With
3
July 11, 2012
I appreciated the follow up and timeliness to my requests. As well, I felt the experience created a feeling of trust in terms of the various aspects of the transaction. My decision took several mo requests. As well, I felt the experience created a feeling of trust in terms of the various aspects of the transaction. My decision took several months and the individuals involved were patient throughout. Very nice team and facilities. More
by rickkohr
Employees Worked With
Tom Schweiss
July 11, 2012
My husband and I had a wonderful experience purchasing our new Audi Q5. Tom was attentive, knowledgeable, and accommodating. Everyone was very friendly and helpful, including finance, receptionist, and th our new Audi Q5. Tom was attentive, knowledgeable, and accommodating. Everyone was very friendly and helpful, including finance, receptionist, and the manager. It was the most pleasant experience we have had buying a new car. Even though the dealership is about a 45 minute drive for us, we would go back there again despite the fact that there are a couple of Audi dealerships much closer to our home. Thanks Tom and to everyone who made buying a new car a no stress, no pressure experience! More
by kjhh10
Employees Worked With
Tom Schweiss
June 28, 2012
My entire experience with Audi of Silver Spring was enjoyable. From the first email of inquiry to the deliver of my 2013 Audi A5. My sales representative Jacob Jay and the entire team anticipated my enjoyable. From the first email of inquiry to the deliver of my 2013 Audi A5. My sales representative Jacob Jay and the entire team anticipated my needs and exceeded my expectations. I particularly enjoyed the no haggle bottom line out the door quote and the more than fair trade in price. This dealership is outstanding and I am proud to be a new member of the Audi family. More
by Kimmy 1
Employees Worked With
Jacob Jay
June 23, 2012
My wife and I have been customers of Audi of Silver Springs (AofSS) for over six years. In fact we have purchased 3 vehicles from AofSS. We keep coming back because of the quality of service and the a Springs (AofSS) for over six years. In fact we have purchased 3 vehicles from AofSS. We keep coming back because of the quality of service and the attention extended us have made purchasing our new cars hassel and stress free. The sales representatives are friendly and knowledgeable of the Audi line as well as extremely helpful throughout the car purchasing experience. In our most recent purchase ('12 Q5), we had the pleasure of working with Jacob Jay. Jacob was welcoming from the beginning and ready to answer our questions. He arranged for a test drive then prepared two trade-in estimates, and within a few hours of arriving at AofSS we had purchased the new vehicle! Throughout the purchase process Jacob kept us well informed of all updates pertaining vehicle delivery and the arrival of accessory purchases. We would welcome the opportunity to work with Jacob in the future. More
by sychuck
Employees Worked With
Jacob Jay
June 22, 2012
I had gone to two Audi dealerships in the area before Silver Spring and found both of them to be pushy and more concerned about getting a car out of their inventory than finding me the car that I wanted. Silver Spring and found both of them to be pushy and more concerned about getting a car out of their inventory than finding me the car that I wanted. Tom was great, he found two cars that matched what I was looking for and walked me through the options. I would highly recommend both Tom and the Silver Spring dealership. More
by tn5452
Employees Worked With
Thomas Schweiss
June 19, 2012
Because of scheduling problems, I could not pick up my new car at the dealership. Tom brought the car to my home and spent over 1 1/2 hours setting it up for me and teaching me how to use the electronic new car at the dealership. Tom brought the car to my home and spent over 1 1/2 hours setting it up for me and teaching me how to use the electronic systems. More
by angamse
Employees Worked With
Tom Schweiss
June 19, 2012
I went to the dealer to accompany afriend. I actually found the vehicle for her on the internet. I had previously purchased an Audi A3 at Len Stoler Audi in Owings Mill. Jacob was frienly, knowledgeabl found the vehicle for her on the internet. I had previously purchased an Audi A3 at Len Stoler Audi in Owings Mill. Jacob was frienly, knowledgeable, and extremely helpful in meeting our needs for the purchase. His explanation of the vehicle's features helped me understand some of the features I didn't even know I had in my own car! We had been to almost every Audi dealer in northern Maryland, even going to Virginia in search of the perfect car for my friend Amanda. It was frustrating for herthat many dealers would address me, the man, even though we made it clear that the car was for her. jacob and the Silver Spring staff did not do that. They made us feel welcomed and comfortable the entire process. I would definitely reccommend this dealer to my friends, and specifically to Jacob. More
by jlpr70
Employees Worked With
Jacob Jay
