Audi Silver Spring

Because of scheduling problems, I could not pick up my new car at the dealership. Tom brought the car to my home and spent over 1 1/2 hours setting it up for me and teaching me how to use the electronic new car at the dealership. Tom brought the car to my home and spent over 1 1/2 hours setting it up for me and teaching me how to use the electronic systems. More

I went to the dealer to accompany afriend. I actually found the vehicle for her on the internet. I had previously purchased an Audi A3 at Len Stoler Audi in Owings Mill. Jacob was frienly, knowledgeabl found the vehicle for her on the internet. I had previously purchased an Audi A3 at Len Stoler Audi in Owings Mill. Jacob was frienly, knowledgeable, and extremely helpful in meeting our needs for the purchase. His explanation of the vehicle's features helped me understand some of the features I didn't even know I had in my own car! We had been to almost every Audi dealer in northern Maryland, even going to Virginia in search of the perfect car for my friend Amanda. It was frustrating for herthat many dealers would address me, the man, even though we made it clear that the car was for her. jacob and the Silver Spring staff did not do that. They made us feel welcomed and comfortable the entire process. I would definitely reccommend this dealer to my friends, and specifically to Jacob. More

I'd been looking for the "perfect" car for over a month and when I finally found it at Audi Silver Spring I also met the "perfect" sales person. Jacob was wonderful from the start. He is incredibly a month and when I finally found it at Audi Silver Spring I also met the "perfect" sales person. Jacob was wonderful from the start. He is incredibly knowledgeable and also easy-going. The whole process was very low-pressure and I got a great deal on my 2010 A4. It was exactly what I was looking for and the customer-service could not have been better. More

It was great working with Tom. He responded quickly to me email inquiry. He was very knowledgeable regarding the vehicle that I purchased even though it was not an Audi. I would definetly work with him me email inquiry. He was very knowledgeable regarding the vehicle that I purchased even though it was not an Audi. I would definetly work with him again. Kim McCabe More

Jacob was great to deal with. No hassle, no haggle and we got the exact car we wanted at a great price without high pressure sales tactics. Jacob, in particular, has an encyclopedic knowledge about Audis we got the exact car we wanted at a great price without high pressure sales tactics. Jacob, in particular, has an encyclopedic knowledge about Audis and was able to quickly answer all of our questions. More

We found the staff at Audi Silver Spring to be friendly; very professional; honest; able to listen to our concerns; helpful to us in clarifying our automotive needs; and very patient when answering our ques very professional; honest; able to listen to our concerns; helpful to us in clarifying our automotive needs; and very patient when answering our questions. My initial conversations and test drive with Mr. Olsen were helpful and informative. He was particularly attentive to my 92 year old father who accompanied me to the show room. Thomas Schweiss, who further helped my husband and me, could not have been more attentive, informative, patient, and honest. He was exceptionally professional. Joanna McCarthy, too, was very helpful and patient as we went through different finance scenarios for different warranty options. At no point did we feel pressured, or that we were being "handled" and at the end of the transaction, we did not feel that we had "been worn down". In fact, we both commented when we returned home that we did not have those lingering doubts about the "deal" we were able to get or not; nor did we feel exhausted from the experience. While this will sound like cliche copy from a billboard ad, it was the most pleasant experience we have had in purchasing a car. More