Audi South Atlanta

I scheduled an appointment to have my wife's front driver's tire inspected on her 2023 q7 since the pressure dropped two nights in a row to 20lbs. Audi South Atlanta told me they found no issue with t driver's tire inspected on her 2023 q7 since the pressure dropped two nights in a row to 20lbs. Audi South Atlanta told me they found no issue with the tire and I need to take it to a tire shop for further investigation. Within 10 seconds, the tire shop spotted a nail in the tire. Unbeknownst to me, Audi South Atlanta told my wife she needed a wheel alignment. I feel like they never looked at the tire and performed an upsell out of greed. I will never take either of my q7's to this service department again. A total disregard for my wife's safety was on full display along with a penchant for greed. Rob R. More

Very nice dealer ship, but I think I stopped at the wrong time, it was raining and I could not see the cars outside time, it was raining and I could not see the cars outside More

Jeff was very nice and accomplished. Ensured to show me all my options and worked with me to stay within budget. Definitely recommend him! Ensured to show me all my options and worked with me to stay within budget. Definitely recommend him! More

Our salesmanship Jeff Brueske was really knowledgeable on the vehicle we purchased a Audi Q7. I would recommend him to anyone looking to purchase a great vehicle. Great customer service. Presented himself pr the vehicle we purchased a Audi Q7. I would recommend him to anyone looking to purchase a great vehicle. Great customer service. Presented himself professionally very patient because I am picky. More

Jeff I wanted to take a moment to express my gratitude for the exceptional service you provided me during my recent car purchase. Your knowledge, professionalism, and attention to detail were truly impres for the exceptional service you provided me during my recent car purchase. Your knowledge, professionalism, and attention to detail were truly impressive, and I couldn’t be happier with the vehicle I purchased. Your willingness to go above and beyond to ensure that I was satisfied with my purchase was greatly appreciated. You made the entire process seamless and stress-free, and I felt confident that I was in good hands throughout. Thank you again for your outstanding service. You are a true asset to your dealership, and I will be sure to recommend you to anyone in need of a new car. Sincerely, David C More

I went into Audi South Atlanta for a used car after being referred by Lexus South Atlanta & overall I had a great experience. Jeff & Alek worked with me to get the right car & payment. referred by Lexus South Atlanta & overall I had a great experience. Jeff & Alek worked with me to get the right car & payment. More

Great customer service! Planned a test drive online, and when I arrived they had similar models and an expert salesman (Jeff Brueske) whom talked through each of them and th Planned a test drive online, and when I arrived they had similar models and an expert salesman (Jeff Brueske) whom talked through each of them and their unique advantages. Really smooth operation and was able to buy my first car! More

Sean Bishop was AMAZING and made the process of purchasing a new car so easy! He is knowledgeable about the cars and genuinely cares about helping you find what's best for you. I cannot reccommend purchasing a new car so easy! He is knowledgeable about the cars and genuinely cares about helping you find what's best for you. I cannot reccommend him enough! More

Just a horrible dealership. Usually take my car to Audi Atlanta but after a flat tire, I took it to this dealership since I work nearby. Horrible experience. Dishonest about the Usually take my car to Audi Atlanta but after a flat tire, I took it to this dealership since I work nearby. Horrible experience. Dishonest about the wait times. Disorganized. Rude. Was told by Manny, my so called service advisor, that he was too busy to help at times since he hadn't had lunch yet. Overheard another customer get told that the wait to get his car fixed was over 2 weeks even though he had an appointment. If you are short staffed, be honest and tell customers. No manager would call back after several attempts. This is the 4th Audi dealership I have been to and by far the worst. Honda and Toyota dealers are more organized and polite. Avoid at all costs. Trust the other reviews. Poor quality service. No concept of respecting the customer. Why pay $50k for a car to get treated like that? Imagine how bad it has to be for someone to take the time to leave a review after a simple tire change? More

Purchased my Audi A6 at Jim Ellis Audi in Marietta. Was taking my car to Jim Ellis for service. Because I live in Columbus, started taking my car to Audi South Atlanta. I haven't had a good customer se Was taking my car to Jim Ellis for service. Because I live in Columbus, started taking my car to Audi South Atlanta. I haven't had a good customer service experience yet. Each visit only gets worse. Recently had an insurance claim and allowed them to service it. I thought I'd never get my car back. The service advisor was impossible to reach, even my insurance claim rep couldn't reach him. I had to email customer service to get things rolling. An alignment was supposed to be performed during the maintenance and repair and it didn't happen. I carried the car back to either make an appointment or to have the alignment performed. Tony Lovins, the service advisor assured me that he would call me for an appointment. After two weeks of not hearing anything, I called him. No answer. Had to call customer service to get him to call. When I calmly asked him why he never called, he said that I was yelling at him and even went as far to say that the call was being recorded. I hope that it was because I never raised my voice during the entire conversation, he even said that he would hang up on me. He blamed being short staffed on why he never called. A date was set after 15 minutes of non sense blog with him. He's full of excuses always and it never leads to customer satisfaction and it's always the customers fault. If the alignment hadn't already been paid by the insurance I would go somewhere else. I definitely plan to go back to Jim Ellis Audi where the customer service is top notch even if I have to drive an extra hour to get there. It will be well worth the drive. More