Audi Spokane

I love my Audi but had previously considered selling it because the service in Spokane at the Audi Dealer was so bad. That has ALL CHANGED! Wow! It was a great and easy experience, to get service scheduled because the service in Spokane at the Audi Dealer was so bad. That has ALL CHANGED! Wow! It was a great and easy experience, to get service scheduled. Jacob l, my tech, was phenomenal and competent, professional and friendly! I got a video of the work that they did and recommendations for additional service as well. It was done on time and really exceeded my expectations! More

Jacob was an outstanding Service manager. He explained the process and got our Q7 serviced in the time we needed. He explained the process and got our Q7 serviced in the time we needed. More

I live 3 hours away from this dealership but after a great buying experience in 2011 for a car not available in my city I came back to buy another car also not available in my city. My second experience great buying experience in 2011 for a car not available in my city I came back to buy another car also not available in my city. My second experience was just as good as the first even though it was 14 years later - excellent! Made two discovery trips, the first to see/touch cars of interest, a second trip to do test drives. Our salesperson, was terrific: very knowledgeable, empathetic, totally engaged, relatable. We came back quite a bit later for the test drives and asked for her. The test drive experience help to decide on what to purchase, which was our goals. Needed to check out alternative buying options, but determined pretty quickly that the car we drove was actually the one we wanted. Arranged details by phone and drove back within the week to make the purchase. Having made two successful purchases there, if we need/want another car (we stick one brand family) we'd definitely buy from them and Olivia again. An aside, the dealership floor is super clean, open, and friendly. Always a plus. More

Sebastian Garcia is a fantastic Service Manager. He informed me clearly and fully of the service required for my Q7. He also kept me up to par of the progress and status of the technician’s work. Th He informed me clearly and fully of the service required for my Q7. He also kept me up to par of the progress and status of the technician’s work. Thank you! More

Sebastian was a helpful and knowledgeable service advisor. Chuck was my shuttle driver and was also great. advisor. Chuck was my shuttle driver and was also great. More

Wonderful experience. No pressure, friendly service and reasonable prices. I'll definitely be back. Best service department I've ever been to. No pressure, friendly service and reasonable prices. I'll definitely be back. Best service department I've ever been to. More

Great customer service start to finish. Time for service was exactly as quoted. Besides the repair a complete checklist was done. And my vehicle got a bath! Time for service was exactly as quoted. Besides the repair a complete checklist was done. And my vehicle got a bath! More

Professional prompt service. Reasonable price for work done. Good knowledge of car. Work completed on time Reasonable price for work done. Good knowledge of car. Work completed on time More

Michael Markey (SM), Jason Wisher (SP) and Gezz Tuason (CFS) were great.Jason and Gezz were very professional and worked with us even when the computers went down. (CFS) were great.Jason and Gezz were very professional and worked with us even when the computers went down. More

Got in and got my wife's new skid plate put on only took about 30 minutes but the price i was quoted and the price after work was more expensive so that was the only negative part of this service. about 30 minutes but the price i was quoted and the price after work was more expensive so that was the only negative part of this service. More