
Audi St. Paul
Maplewood, MN
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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This is the 4thor 5 th Audi I have purchased at this location. Having a dealer nearby for service is Important. location. Having a dealer nearby for service is Important. More
Mostly good, but missed several important small details. Process took longer than I had expected, so I was surprised about the things that still got missed. Process took longer than I had expected, so I was surprised about the things that still got missed. More
Professional and courteous team. Appreciated the service and attention to my car with the video and Lonny’s updates. Appreciated the service and attention to my car with the video and Lonny’s updates. More
I have been happy with the high level of customer service and attention to detail on my vehicle. and attention to detail on my vehicle. More
Love that they help me understand and had patience. The waiting area is comfortable and nice. People are very polite. The waiting area is comfortable and nice. People are very polite. More
Lonnie provided excellent service on my visit for an oil change. He's very thorough and knowledgeable change. He's very thorough and knowledgeable More
Provided excellent service and my car was done on time. I have done all my service work at the dealership. I have done all my service work at the dealership. More
Despite a misinterpretation of Audi Care coverage, Bobby Burns quickly stood behind his word and provided the 20k service visit at no cost. ....Clearly, this could not have occurred if management would've Burns quickly stood behind his word and provided the 20k service visit at no cost. ....Clearly, this could not have occurred if management would've over-ruled him. Kudos to BOTH Bobby and St Paul Audi for their integrity and customer service commitment. Thank you! GregM More
Emily Dzurak did a fantastic job helping us purchase our 2014 Audi Q5. We were in late on a Saturday and she was ready for us with the vehicle pulled up front & ready to go. While we were ready to move forw 2014 Audi Q5. We were in late on a Saturday and she was ready for us with the vehicle pulled up front & ready to go. While we were ready to move forward, there were some questions about the vehicle's CarFax & Service/Maintenance history. She was able to follow up with the information we asked for on Monday afternoon, We came in Monday evening and after some quick negotiation, wrapped it up. She was extremely responsive and a pleasure to work with. Matt Snaza in Finance lined up some very attractive terms and Joe Cobb, Pre-Owned Sales Manager helped button up some details. Great job everyone! More
Disappointing to say the least. I purchased a used Audi in July and a small part fell off the door handle on day 2. I notified Mr. Horstman immediately and he replied "I'll see what I can do." That littl in July and a small part fell off the door handle on day 2. I notified Mr. Horstman immediately and he replied "I'll see what I can do." That little plastic part ended up costing me $250! In addition, I was told that the car went through a complete inspection and the brakes and tires had at least 50% life remaining. I brought my car in for service this week and was told I need new brakes yet I only put on 3,000 miles. There were 2 or 3 other items that "needed repair." The worst part? Mr. Horstman never replied to any of my 3 emails (8/31, 9/8 and 9/14). Run from this dealership! More