Natasha Arsenal

The dealer was great to work with. I originally planned to stay at the dealership while the work was performed. Upon arrival I was informed it would take longer than I had expected an I originally planned to stay at the dealership while the work was performed. Upon arrival I was informed it would take longer than I had expected and they were able to set me up with a loaner car. More

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The customer service from appointment setting,to loaner car, to final pick-up was outstanding! A special shout out to Bob Krueger for always looking out for my best interest. car, to final pick-up was outstanding! A special shout out to Bob Krueger for always looking out for my best interest. More

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Service writer was excellent, turn around from the shop was fast, work done as requested. was fast, work done as requested. More

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We had our A5 convertible serviced. Quick Efficient Reliable Kind Courteous. We were very pleased with how our car was serviced and how we were treated by staff. Quick Efficient Reliable Kind Courteous. We were very pleased with how our car was serviced and how we were treated by staff. More

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Great service and part departments! I always trust the work being done and like the thorough inspection videos. I always trust the work being done and like the thorough inspection videos. More

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Easy to check in and check out. I like receiving the video of my car walk around from the technician, as it gives me good insight into what’s going on. I like receiving the video of my car walk around from the technician, as it gives me good insight into what’s going on. More

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Helped solve a problem caused by out of town dealership in a very professional manner. in a very professional manner. More

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The communication with the dealership is very good and I’m not worrying about my car, I can trust them to work on my car properly and in a timely manner. Very efficient dealership which is was I like. I’m not worrying about my car, I can trust them to work on my car properly and in a timely manner. Very efficient dealership which is was I like. More

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Natasha in the service department is fantastic. She is patient and has great communication skills. She is patient and has great communication skills. More

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Great service advisor! Prompt, courteous, great communication about the process, timing, etc. delivery was timely too. Prompt, courteous, great communication about the process, timing, etc. delivery was timely too. More

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