
Audi Stevens Creek
San Jose, CA
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2,107 Reviews of Audi Stevens Creek
This and that. The process from initial email contact to price agreement was very straight forward. Cassandra was extremely responsive helped me get exactly the aut The process from initial email contact to price agreement was very straight forward. Cassandra was extremely responsive helped me get exactly the auto I wanted. More
typical experience of buying from a dealer The salesman (Zabi) was very helpful, as was his assistant. We had to make two trips because the sales manager was unwilling to come down on the pric The salesman (Zabi) was very helpful, as was his assistant. We had to make two trips because the sales manager was unwilling to come down on the price at all the first day, which was disappointing. But in the end everything was worked out to our satisfaction. One observation: While we were waiting for our turn with Wayne Wallace, Zabi's manager came onto the sales floor and in a very loud voice berated Zabi for not knowing where envelopes containing owner's manuals were kept. Everyone in the area turned to look, and it was rather embarrassing. Such comments should be made privately, not in front of customers, so that the employee won't feel humiliated. More
Best service and experience!! This is my 2nd audi purchased with them and I won’t go anywhere else (including servicing). Service is unmatched and pricing is always fair and co This is my 2nd audi purchased with them and I won’t go anywhere else (including servicing). Service is unmatched and pricing is always fair and competitive. I’ve recommend Tenzin and Andrei to all my family and friends because I trust them like family. They are role model sales professionals. Can’t speak any more highly of them! More
Excellent car buying experience! From the beginning to the end, Tyler was very helpful and listened to what I was describing in detail in order to get me the car I wanted, at the righ From the beginning to the end, Tyler was very helpful and listened to what I was describing in detail in order to get me the car I wanted, at the right price. Overall very nice experience, and would return again for another purchase. Highly recommended! More
The best experience From the moment we enter Audi dealerships we were taken care. Everyone was friendly and nice and helpful from the guys getting and testing cars to man From the moment we enter Audi dealerships we were taken care. Everyone was friendly and nice and helpful from the guys getting and testing cars to manager and financial assistance. Thank you Audi Stevens Creek for the best experience ever! I’ll More
Purchasing my Audi A8 I contacted the dealership last year to see what new features the 2019 A8 would have. I own a 2014 A8 purchase at this dealership and had a good exper I contacted the dealership last year to see what new features the 2019 A8 would have. I own a 2014 A8 purchase at this dealership and had a good experience with that purchase so they were my first choice. I also looked at the Mercedes S560 4Matic but the interior of the Audi was much nicer. The dynamic all wheel steering g and the predictive suspension make the car handle like a much smaller vehicle. It is quite nimble compared to the 2014 model. My sales associate, Mark Schroeder, took the time to explain these features and answer my questions. This resulted in a very positive buying experience. Additionally, he has followed up after the sale and offered to be available to answer any questions going forward. L More
Best customer service ever My husband and I went here to look for Q5 and everyone was so friendly and willing to help. Cassandra was so awesome. She helped us get the car that I My husband and I went here to look for Q5 and everyone was so friendly and willing to help. Cassandra was so awesome. She helped us get the car that I want and give us the best deal. She gave up her lunch time to speed up the process because we have a dinner get together with our friends. More
Low pressure Sales, wesome service! Very low pressure sales focused on getting a good deal for both buyer and them. They worked with me through every option to find what could be lowere Very low pressure sales focused on getting a good deal for both buyer and them. They worked with me through every option to find what could be lowered in price, as well as only recommending packages that would be useful based on my driving style. Andrei Smith stuck with me through all the negotiations, and once we agreed on all the packages and pricing, they moved me through the paperwork very quickly. I highly recommend Steven’s Creek Audi, it was an awesome experience! More
Great experience I’ve leased a 19 A4 yesterday. The total progress only took 1 hour and over a little. The specialist was professional and the financial service was fa I’ve leased a 19 A4 yesterday. The total progress only took 1 hour and over a little. The specialist was professional and the financial service was fast too. Highly recommended! More
Tyler Turner was the best salesperson I’ve worked with! I came in looking to test drive and buy one of the Q5s I had seen in the online inventory... Tyler made it easy, was kind and helpful, and went above I came in looking to test drive and buy one of the Q5s I had seen in the online inventory... Tyler made it easy, was kind and helpful, and went above and beyond to make it a pleasant experience. Tyler is an exceptionally good listener, really present, helps you navigate the steps. I looked at 3 Q5’s (different years), selected one, and drove it home within 3 hours. Great experience! More