Audi Stevens Creek

Amazing service Tyler (my sales rep) was beyond amazing. Very patient with me and my family throughout the entire process. Even when I had special requests, I could e Tyler (my sales rep) was beyond amazing. Very patient with me and my family throughout the entire process. Even when I had special requests, I could easily tell that he really gave all effort in trying to make them happen. More

Tenzin was outstanding as was your finance gentle man Outstanding team! This how an internal sales team should work. No pressure but still having a sense of urgency. My transaction took a total of 3 ho Outstanding team! This how an internal sales team should work. No pressure but still having a sense of urgency. My transaction took a total of 3 hours including test drives and finance. More

Large inventory, transparent sales Audi Stevens Creek has a large inventory of cars of different models and trims and so the likelihood you will find your desired car or close to it is Audi Stevens Creek has a large inventory of cars of different models and trims and so the likelihood you will find your desired car or close to it is very high. The sales people are professional, polite and transparent. The buying process was very straightforward. More

Excellent Great customer sat through buying process with Sales person who made all necessary preparation for me and Finance, all paper work process done with Fi Great customer sat through buying process with Sales person who made all necessary preparation for me and Finance, all paper work process done with Finance manager was smooth and quick, he explained every single document. More

Long wait times and disinterested employees Long wait times even with appointments and disinterested sales staff (we were buying our leased vehicle so suspect direct correlation with lack of com Long wait times even with appointments and disinterested sales staff (we were buying our leased vehicle so suspect direct correlation with lack of commission and lack of interest in us as customers). First time audi owner and like the car but would reconsider spending money with audi as felt we were inconveniencing the by buying a $45k audit Q5. I find it incredibly rude when we had an appointment and sales person had 5+ calls he took during our appointment- when there were many sales people walking around with nothing to do. Also did not like waiting 45mins (again had apt) to actually buy the car - amazing spending that kind of money and it’s like you’re inconveniencing them to do so! More

Excellent Employees were professional and candid. The buying experience was good overall and the sales staff demonstrated both patience and personability as wel Employees were professional and candid. The buying experience was good overall and the sales staff demonstrated both patience and personability as well as knowledge of the cars on hand. More

Very professional and impressive Sales personnel has been very professional and helpful. Price is considered fair. Facility is well arranged and clean while water and beverage has be Sales personnel has been very professional and helpful. Price is considered fair. Facility is well arranged and clean while water and beverage has been well supplied as well More

Awesome customer service. Fantastic cars. My wife and I thoroughly enjoyed our experience here. The staff, especially Hamid, was stellar in their attentiveness and helpfulness. We visited sev My wife and I thoroughly enjoyed our experience here. The staff, especially Hamid, was stellar in their attentiveness and helpfulness. We visited several dealerships the same day and came back to Audi. Primarily because we just liked their cars better for what we were looking for, but especially because Hamid had been such a great sales person. Low-pressure, extremely polite and good natured. Overall a total pleasure to work with. More

Best experience ever!! A huge shout out to Cassandra and her team! If it wasn’t because of her professional work ethic and great skills of sales and honesty I had almost clo A huge shout out to Cassandra and her team! If it wasn’t because of her professional work ethic and great skills of sales and honesty I had almost closed another deal with Audi of concord or purchased a X4m but instead she literally convinced (made!) me to give up all my other offers to her. This is my third Audi lease from Audi of Stevens Creek and I wish I had found Cassandra sooner! Not to forget her financial staff (Jana) who made me feel like I was dealing with an old trusty friend and not a sales person!! and Eric the young but very knowledgeable gentleman who walked me through my car and patiently answered all my questions to the end. Bottom line, start to finish was THE BEST experience I’d ever had! I wish I could give all of them more than 10s!! Thank you all!!! More

Sincere and knowledgeable professionals make process easy Pleasurable experience dealing with such excellent professionals who provide great customer service in every facet of the buying process. Tony leads a Pleasurable experience dealing with such excellent professionals who provide great customer service in every facet of the buying process. Tony leads a great Audi team. More