2,436 Reviews of Audi Stuart - Service Center
My service advisor, Andy Mechmet, is professional and courteous. He always ensures a positive experience each time I visit the dealership for service. courteous. He always ensures a positive experience each time I visit the dealership for service. More
I had a issue with my battery. The dealership was very helpful with the tow to the dealership. Issue was dead battery. My vehicle was towed to the dealership later part of the afte The dealership was very helpful with the tow to the dealership. Issue was dead battery. My vehicle was towed to the dealership later part of the afternoon. By noontime the next day my new battery was installed. Great service. More
I called in morning since my Audi phone app showed my tire pressure warning. I was told to bring my car in, I was there in 15 min. I was greeted promptly. After waiting 1 hour 15 minutes I asked what tire pressure warning. I was told to bring my car in, I was there in 15 min. I was greeted promptly. After waiting 1 hour 15 minutes I asked what is the problem with my car. They came back and said I needed air in my tires. I waited another 15 minutes for a total of 1.5 hours. The women agent apologized said they were so slammed busy. While I was waiting I overheard someone thanking the staff for doing such a quick oil change. The staff said oh yeah, we’re not busy, not even season yet. What? I had the slowest service ever. More
An attentive service writer, Brittany, paid attention to detail. I was satisfied with everything they did, no complaints. I’m certainly coming back. Bottom line, I had an excellent experience with this outf detail. I was satisfied with everything they did, no complaints. I’m certainly coming back. Bottom line, I had an excellent experience with this outfit. More
Brittney was amazing, she and the entire staff took care of everything on my vehicle. Timing also worked out perfectly as they were able to locate a part that I needed. of everything on my vehicle. Timing also worked out perfectly as they were able to locate a part that I needed. More
Service team should consider a Plan B when members are off to ensure communication with customers. Once my service advisor returned, communcation was a priority and service was coordinated. . off to ensure communication with customers. Once my service advisor returned, communcation was a priority and service was coordinated. . More