Audi West Palm Beach

New car The service was perfect and made me realize the fantastic customer experience and services Audi offers....no comparison with Mercedes. It was a perfec The service was perfect and made me realize the fantastic customer experience and services Audi offers....no comparison with Mercedes. It was a perfect shopping experience. Thank you More

Audi West Palm Beach always takes great care of me regardless of the situation. Dustin is great, Jen Rodriguez helped as well. Service staff always available regardless of the situation. Dustin is great, Jen Rodriguez helped as well. Service staff always available More

Great service at Audi WPB continues. Been a customer for years. Highly recommended to friends and family. My daughter is also a customer. Like the pick-up and delivery offered now. years. Highly recommended to friends and family. My daughter is also a customer. Like the pick-up and delivery offered now. More

Always extremely pleased with Adam‘s help and service. Adam gives me 150% perfect service at all times. Audi’s service department is always clean pleasant nice friendly and helpful. Adam gives me 150% perfect service at all times. Audi’s service department is always clean pleasant nice friendly and helpful. More

lease a new car lee aksoy is the best!!! he gives great service and is always very responsive. norbert tobon was also very nice and very professional. that pretty m lee aksoy is the best!!! he gives great service and is always very responsive. norbert tobon was also very nice and very professional. that pretty much sums it up More

Management and Sales were exceptional I had a very good experience with Phillip Roe who was professional and accommodating. Amin Rahi the sales agent was very thorough with the particul I had a very good experience with Phillip Roe who was professional and accommodating. Amin Rahi the sales agent was very thorough with the particular car RS3 that I was interested in without any pressures. I was quite happy with the outcome.. More

WORST SERVICE DEPARTMENT EVER! If i can give a minus on this review i would do -5 stars. What i experienced during my warranty process with this dealer is HORRIBLE. I was left car l If i can give a minus on this review i would do -5 stars. What i experienced during my warranty process with this dealer is HORRIBLE. I was left car less for 11 days and not a single loaner during the process. Another service advisor in front of me was criticizing my car while i was talking to the service advisor i had... My Audi had a issue where it was locked in SAFE mode. So i contacted Audi and i brought the car in for a warranty claim. During my 10 days of waiting my service advisor told me multiple stories along the way. First it was the power steering rack needed to be replaced UNDER WARRANTY. Second issue. The car needs a harness for the control module from the TCM to the control module. That gets replaced. Then i get the phone call. The service advisor states that the car was scanned and that my ENGINE has been modified. I asked how is that possible? I never did anything to modify my car. Iv'e only owned the car for 4 months! could have it been the previous owner? He states he needs to talk to a district manager and he will keep in contact., After a few more days, I get a call back. The advisor states that the work they did, Audi is going to cover it BUT the car is not FIXED and that the car needs transmission work. Then he said my car is TD1 and all my warranty is voided . told me the repairs will be about $7500 including labor... This was handled is such a unprofessional matter. I am shocked, clearly shocked what i have just went through. I work hard for my living and i wanted to be a proud owner of my Audi. Now i have no way of what to do next. They basically handed my keys with a big smile and told me good bye... I will let everyone know what happened and i hope this dealership learns a lesson. More

Professional, Friendly, Will be Back My run-flat tire hit a pothole at speed and everything went downhill from there - until I called the service department. The person who answered the My run-flat tire hit a pothole at speed and everything went downhill from there - until I called the service department. The person who answered the phone told me who to call to arrange for a tow, explained the process, and made it sound like business as usual - in a good way. After a tow, then meeting with Allan Wolfson, everything was great. It was all handled so professionally, seamlessly, and was done right the first time. Thoroughly enjoyed working with Allan- he went the extra mile to make sure my tire was covered, and that a rental vehicle was provided. He kept me informed during the next few days and gave me options as they arose. When I returned, he took care of all the details and I didn't have to go to several different people or offices to pay, return the rental, etc, It was all take care of in one stop. More

Very good experience. Nice waiting area. Only suggestion - have some enclosed areas where private calls can be made. Otherwise - everything was handled quite well, I will be back! - have some enclosed areas where private calls can be made. Otherwise - everything was handled quite well, I will be back! More

Dennis Turner was very professional and helpful , it was a pleasant experience, no pressure. I’m very pleased with my Audi A4. Thank you. Sonia Bunch a pleasant experience, no pressure. I’m very pleased with my Audi A4. Thank you. Sonia Bunch More