Audi West Palm Beach

Outstanding Called and gad concierge service set up the next day Angela was awesome as was Stephan All work done efficiently and in timely fasting with no I c Called and gad concierge service set up the next day Angela was awesome as was Stephan All work done efficiently and in timely fasting with no I convince to Very happy More

Fair pricing, streamlined closing The whole sale process was a positive experience from new vehicle introduction, negotiation and closing. Loan process was very efficient , without u The whole sale process was a positive experience from new vehicle introduction, negotiation and closing. Loan process was very efficient , without undue time delay. The dealership was outstanding as was brand specialist Dennis Turner and Osner SaintLouis. More

Amazing!!! Osner was professional, patient, and knowledgeable. I found a car in 20 minutes!! He knew my interest and showed me the cars that aligned with my life Osner was professional, patient, and knowledgeable. I found a car in 20 minutes!! He knew my interest and showed me the cars that aligned with my lifestyle and personality. Entire staff was welcoming and friendly. Met members of the leadership team as well. Great dealership and associates! More

Great Car and Perfect Service Perfect car-buying experience. I got the car I really wanted combined with exceptional service. Just like dealing with a friend instead of a car deale Perfect car-buying experience. I got the car I really wanted combined with exceptional service. Just like dealing with a friend instead of a car dealership. Well done! More

Top shelf! True professionalism. On time and within budget. All my concerns were addressed. The issue was fixed beyond my expectations. I was issued a loner. Great service. On time, on budget, what more can I a All my concerns were addressed. The issue was fixed beyond my expectations. I was issued a loner. Great service. On time, on budget, what more can I ask? More

Great service experience! I would like to thank Shawn Sosner, my service advisor, for such a pleasant experience. Some people just have the ability to make others feel comfort I would like to thank Shawn Sosner, my service advisor, for such a pleasant experience. Some people just have the ability to make others feel comfortable with the decisions they need to make, and he does. Thanks to the rest of the staff there for making the entire experience a good one. More

Enjoyable and Seemless My recent purchase of an 2016 Audi A5 was seemless and enjoyable. My salesman, Dan Racz was extremely professional, personable and knowledgeable. Qual My recent purchase of an 2016 Audi A5 was seemless and enjoyable. My salesman, Dan Racz was extremely professional, personable and knowledgeable. Qualities I demand when purchasing a vehicle. TJ, in the F & I department was extremely helpful, honest , educational and made the process move very smoothly so I could take delivery quickly. I would recommend these gentlemen and West Palm Audi to anyone in the market for that brand. More

Terrible Customer Service and Rude Employees I have been EXTREMELY DISAPPOINTED with this Audi dealership and their customer service. If I could give 0 stars for this dealership, I would. I pre I have been EXTREMELY DISAPPOINTED with this Audi dealership and their customer service. If I could give 0 stars for this dealership, I would. I previously leased a BMW M4 from the Braman BMW in West Palm and have nothing but EXCELLENT reviews for that dealership. Their sales people and service department were extremely helpful and top notch. With my next car, I wanted to try Audi so I went to this dealership expecting the same level of service as BMW since they are owned by the same brand; however, it is night and day different. The sales people try to rip you off and they barely negotiate. They ended up losing mine and my friend's business because of their shady sales people. We both went to different Audi dealerships and leased a brand new S5 and S3 for $4 - $5k less than Audi WPB's "best offer." In addition to shady sales people, the service department here is AWFUL. I used to go to the BMW dealership once per week to get my car washed and they were extremely pleasant and nice every time. They greeted me by name and took my car in to get washed immediately. At Audi, I have been turned away from car washes at least 10 out of a total of 15 times I have gone in. The service manager often says they are too busy. If they do not use that excuse, they say that they stop doing car washes at a certain time which is way before the service center is set to close at 6:30. I have arrived at 5:45, and been told they stop doing car washes at 5:30 so they cannot wash my car. Another time I arrived at 5:15 and the same lady told me they stopped doing car washes at 5:00. The time keeps changing and I am beyond fed up with this dealership. I do not recommend this dealership to anyone. For the amount of money people spend on their overpriced automobiles, you would expect the customer service to be top notch, but it reminds me more of a shady used car dealership. Take your money elsewhere!! More

Had my 15 S3 serviced! A+++ I recently had my 2015 Audi S3 serviced at Audi West Palm Beach and they went above and beyond for me! There facility is top notch. They performed my I recently had my 2015 Audi S3 serviced at Audi West Palm Beach and they went above and beyond for me! There facility is top notch. They performed my service very swiftly and wash the car in no time! Def recommend! A++++ More

60,000 mile check up Everyone is so nice and courteous right from you pulling into the dealership till you pull away. They try to accommodate every request. And of course Everyone is so nice and courteous right from you pulling into the dealership till you pull away. They try to accommodate every request. And of course good snacks while waiting More